Method for processing vehicle preservation service by GPS positioning and mobile communication network

A mobile communication network and GPS positioning technology, applied in the field of processing vehicle reservation services, to achieve the effects of improving efficiency, increasing the number of reservation services, and facilitating management

Inactive Publication Date: 2009-08-05
XIAMEN YAXON NETWORKS CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
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Problems solved by technology

Since there are a large number of cars that need to be repaired and maintained, in order to improve their service quality, vehicle customer service centers such as car 4S stores accept a large number of maintenance reservations from customers, so how to deal with these reservation information? At present, these vehicle customer service centers can only process the appointments of these customers manually, which has become a major bottleneck for enterprises to improve service quality and a major obstacle for the development and growth of enterprises

Method used

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  • Method for processing vehicle preservation service by GPS positioning and mobile communication network
  • Method for processing vehicle preservation service by GPS positioning and mobile communication network

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Embodiment Construction

[0013] A kind of method of the present invention realizes car reservation service by GPS positioning and mobile communication network, mainly contains following several steps:

[0014] 1. According to the setting of the system, before the appointment time arrives, the processing center will send the owner’s appointment time and the latitude and longitude information of the reservation destination to the vehicle-mounted terminal on the car through the mobile communication network;

[0015] 2. The on-board terminal on the car collects the latitude and longitude information of the current location of the car through the GPS module, calculates the distance between the car and the destination, and sends the current position and distance information of the car to the processing center;

[0016] 3. After the processing center receives the location information uploaded by the vehicle, it can display the location of the vehicle on the map, and the customer service personnel can judge wh...

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Abstract

The invention provides a method for handling the vehicle reservation service by the GPS positioning and a mobile communication network, which can improve the quality of vehicle reservation service and handling capacity of a vehicle customer service center, realize automatic handling of the reservation service and reduce human intervention in the service handling process. Simultaneously, the reception work in advance and excellent preparation for the reservation service lead the customers to feel at home. The method for handling the vehicle reservation service by the GPS positioning and the mobile communication network can also help improve the number of reservation service of the 4S stores, so as to further improve the benefits of the 4S stores.

Description

technical field [0001] The invention discloses a method for processing vehicle reservation service through GPS positioning and mobile communication network. Background technique [0002] At present, the number of automobiles in my country is growing rapidly, which brings unprecedented opportunities and challenges to the automobile service industry. Since there are a large number of cars that need to be repaired and maintained, in order to improve their service quality, vehicle customer service centers such as car 4S stores accept a large number of maintenance reservations from customers, so how to deal with these reservation information? At present, these vehicle customer service centers can only process the appointments of these customers manually, which has become a major bottleneck for enterprises to improve service quality and a major obstacle for the development and growth of enterprises. Contents of the invention [0003] The invention aims to propose a method for p...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W4/00G06Q50/00G01S5/02G01S5/14G06Q50/10
Inventor 时宜陈晓冰叶德焰曹辉标谢燕玲杨思超
Owner XIAMEN YAXON NETWORKS CO LTD
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