Network-based intelligent restaurant system

A restaurant and network technology, applied in the field of intelligent catering, can solve the problems of increasing the workload of the restaurant, publishing, not being able to provide ordering, advertising, and timely service for guest information acquisition at the same time.

Inactive Publication Date: 2011-08-17
郭小卫
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] First, because diners seldom read posters or leaflets carefully, and seldom listen to the introductions of waiters, the publicity methods adopted by existing small catering enterprises not only fail to achieve good publicity effects, but also waste human and financial resources; Although the publicity methods adopted by large and medium-sized catering enterprises have good publicity effects, they are expensive
[0007] Second, the existing restaurant ordering system only has a simple ordering function, and cannot obtain the relevant information of the dining guests for the restaurant (for example: the relevant information of the dining guests can include the number of dining guests, gender, age group, and the number of dining guests. and the restaurant needs this information to provide customers with high-quality and timely service, for example: the restaurant needs to know the number of diners to determine the number of tableware provided, and the restaurant needs to know whether the diners include children to determine...

Method used

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Examples

Experimental program
Comparison scheme
Effect test

Embodiment approach

[0078] (1) if figure 1 As shown, the system can include a catering website server, multiple restaurant management servers, and multiple restaurant customer service terminals managed by each restaurant management server; for example: each storefront of a chain restaurant is equipped with a restaurant management server and the restaurant Manage multiple restaurant customer service terminals managed by the server, and these stores share the same catering website server;

[0079] (2) if figure 2 As shown, the system may include a catering website server, a restaurant management server and multiple restaurant customer service terminals managed by the restaurant management server; for example: a restaurant has a restaurant management server and multiple restaurant customer service terminals managed by the restaurant management server terminal, and monopolize a catering website server;

[0080] (3) The system may include a server and multiple restaurant customer service terminals ...

Embodiment 1

[0195] Such as figure 2 As shown, a certain restaurant adopts a network-based intelligent restaurant system provided by an embodiment of the present invention. The restaurant is equipped with a restaurant management server and multiple restaurant customer service terminals managed by the restaurant management server, and exclusively occupies a restaurant website server ; wherein, each table in the restaurant is provided with a restaurant customer service terminal.

[0196] The restaurant customer service terminal is equipped with a camera and a touch screen, which can obtain terminal operation data, dish data and diner data, and transmit the three pieces of data to the restaurant management server.

[0197] The restaurant management server can receive the three pieces of data, and according to the three pieces of data, determine the data of the guest's dining table, the information of the dishes ordered by the guest, the information of the guest's consumption bill, the statis...

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Abstract

The invention discloses a network-based intelligent restaurant system. The network-based intelligent restaurant system comprises a catering website server, at least one restaurant management server and a plurality of restaurant customer service terminals which are managed by the restaurant management server, wherein the restaurant customer service terminals acquire terminal operating data, dish data and dining customer data and transmit the data to the restaurant management server; the restaurant management server determines restaurant operation condition information and customer service information according to the three pieces of data; the restaurant management server transmits the customer service information to the restaurant customer service terminals and controls the restaurant customer service terminals to provide immediate service for customers; and the restaurant management server transmits the restaurant operation condition information or the customer service information to the catering website server for browsing. By implementation of the embodiment of the invention, an automated management platform which integrates customer ordering, restaurant internal advertising and network advertising is established, so that the quality of service is improved, enterprise influence is increased, and the cost of human resources is saved.

Description

technical field [0001] The invention relates to the field of intelligent catering, in particular to a network-based intelligent restaurant system. Background technique [0002] With the improvement of living standards, the catering industry has developed vigorously. As a service industry, improving service quality and expanding corporate influence are the only rules for catering companies to occupy the market. [0003] In terms of improving service quality, in order to improve service quality without increasing labor costs, catering companies have adopted various information service systems; for example, restaurant ordering system is the most widely used information service in catering companies system. The existing restaurant order system mainly includes an order terminal and a restaurant management server. Dining guests order dishes through the ordering terminal; the ordering data is transmitted to the restaurant management server through the ordering terminal; the rest...

Claims

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Application Information

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IPC IPC(8): G06Q10/00G06Q50/00G06Q30/00
Inventor 郭小卫
Owner 郭小卫
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