Network-based intelligent restaurant system

Abstract

The invention discloses a network-based intelligent restaurant system. The network-based intelligent restaurant system comprises a catering website server, at least one restaurant management server and a plurality of restaurant customer service terminals which are managed by the restaurant management server, wherein the restaurant customer service terminals acquire terminal operating data, dish data and dining customer data and transmit the data to the restaurant management server; the restaurant management server determines restaurant operation condition information and customer service information according to the three pieces of data; the restaurant management server transmits the customer service information to the restaurant customer service terminals and controls the restaurant customer service terminals to provide immediate service for customers; and the restaurant management server transmits the restaurant operation condition information or the customer service information to the catering website server for browsing. By implementation of the embodiment of the invention, an automated management platform which integrates customer ordering, restaurant internal advertising and network advertising is established, so that the quality of service is improved, enterprise influence is increased, and the cost of human resources is saved.

Description

technical field [0001] The invention relates to the field of intelligent catering, in particular to a network-based intelligent restaurant system. Background technique [0002] With the improvement of living standards, the catering industry has developed vigorously. As a service industry, improving service quality and expanding corporate influence are the only rules for catering companies to occupy the market. [0003] In terms of improving service quality, in order to improve service quality without increasing labor costs, catering companies have adopted various information service systems; for example, restaurant ordering system is the most widely used information service in catering companies system. The existing restaurant order system mainly includes an order terminal and a restaurant management server. Dining guests order dishes through the ordering terminal; the ordering data is transmitted to the restaurant management server through the ordering terminal; the rest...

AI Technical Summary

Problems solved by technology

[0006] First, because diners seldom read posters or leaflets carefully, and seldom listen to the introductions of waiters, the publicity methods adopted by existing small catering enterprises not only fail to achieve good publicity effects, but also waste human and financial resources; Although the publicity methods adopted by large and medium-sized catering enterprises have good publicity effects, they are expensive

[0007] Second, the existing restaurant ordering system only has a simple ordering function, and cannot obtain the relevant information of the dining guests for the restaurant (for example: the relevant information of the dining guests can include the number of dining guests, gender, age group, and the number of dining guests. and the restaurant needs this information to provide customers with high-quality and timely service, for example: the restaurant needs to know the number of diners to determine the number of tableware provided, and the restaurant needs to know whether the diners include children to determine whether they are diners To provide special seats for children, the restaurant needs to know whether the dining guest is a member of the restaurant to determine whether to provide member preferential services for the dining guest; for this information, the current restaurant can only obtain it manually, which greatly increases the restaurant's The workload has brought great inconvenience to the restaurant

[0008] Third, the existing restaurant ordering system does not have the function of automatically processing information such as customer order data, evaluation data, and dish consumption status and releasing it to guests through the order terminal, and it is also unable to carry out advertising

[0009] From the above, the existing catering companies take independent measures to improve service quality and expand corporate influence. The information service systems currently used by catering companies cannot simultaneously provide food ordering, advertising, publicity, etc. Customer information acquisition and other timely services

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