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An Information System Realizing Rapid Recovery Management of Distribution Network Faults

A distribution network fault and information system technology, which is applied in the field of information system to realize the rapid recovery management of distribution network faults, can solve the problems of weak coordination and dispatching ability, insufficient optimization of fault recovery process, and inaccurate fault information, etc., to achieve Effects of assisting emergency repair decision-making, improving call recovery process, and unifying guarantee channels

Active Publication Date: 2016-03-02
SHENZHEN POWER SUPPLY BUREAU
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Because 95598 agents cannot fully screen fault reporting information, and the existing fault reporting channels of various power supply bureau enterprises are not uniform, fault information is inaccurate, resulting in 20% to 30% of invalid work orders
In addition, the fault cannot be described accurately, resulting in about 50% of the work orders requiring emergency repair personnel to call the customer again
The fault recovery process is not optimized enough, the fault recovery process lacks early diagnosis and unified command, resulting in low fault location efficiency, and no standard isolation and repair process for different fault types, resulting in low power recovery efficiency and lack of standardization. The emergency repair process of each power supply bureau Not all are the same, and the recovery time varies greatly
The personnel in the emergency repair team lack sufficient and effective communication with the customer service center to reflect the emergency repair status in a timely manner; call back information
Therefore, the existing power grid recovery program has problems such as weak coordination and dispatching ability, low work efficiency, and inadequate supervision.

Method used

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  • An Information System Realizing Rapid Recovery Management of Distribution Network Faults
  • An Information System Realizing Rapid Recovery Management of Distribution Network Faults

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Embodiment Construction

[0017] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0018] figure 1 It is a schematic diagram of the information system of the present invention to realize the rapid recovery management of distribution network faults.

[0019] The present invention provides an information system for realizing rapid recovery management of power distribution network faults, including:

[0020] The information sharing module connected to the external database system is used to provide shared real-time fault information to customer service personnel, emergency repair dispatching commanders, emergency repair personnel, and monitoring and management personnel at all levels;

[0021] The customer service support module connected with the information sharing module is used to provide customer service personnel with information query of po...

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PUM

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Abstract

The invention discloses an information system for realizing the fast power restoration management of power distribution network faults. The system comprises an information sharing module, a customer service support module, a decision auxiliary module and a data interaction module, wherein the information sharing module is used for providing sharing real-time fault information for customer service personnel, emergency maintenance dispatching commanders, emergency maintenance personnel and each grade of monitoring management personnel, the customer service support module is used for providing the information inquiry of power failure information and emergency maintenance schedule information for the customer service personnel, the decision auxiliary module is used for providing problem analysis decisions for workers in each link according to the fault information provided by the information sharing module, and the data interaction module is used for the communication data conversion among the information sharing module, the decision auxiliary module, the customer service support module and an external database. When the information system is adopted, the in-time transmission of the information in the emergency maintenance process can be realized, the influence range is refined, the system detection and monitoring are integrated, and the information management system having functions of assurance channel unifying, emergency maintenance decision supplementing, power restoration flow process completion and information barrier breaking is really realized.

Description

technical field [0001] The invention relates to power distribution network recovery technology, in particular to an information system for realizing rapid power recovery management of distribution network faults. Background technique [0002] At present, there are 95598, customers, and deployment channels for reporting failures, and they all directly "command" the emergency repair team personnel. Because the 95598 agents cannot fully screen the failure report information, and the existing fault reporting channels of various power supply bureau enterprises are not uniform, and the fault information is inaccurate, resulting in 20% to 30% of invalid work orders. In addition, the fault could not be described accurately, resulting in about 50% of the work orders requiring emergency repair personnel to call the customer again. The fault recovery process is not optimized enough, the fault recovery process lacks early diagnosis and unified command, resulting in low fault location e...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q50/06
Inventor 李颖杰赵铭吴晓敏
Owner SHENZHEN POWER SUPPLY BUREAU
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