Evaluation method of multimedia message service user perception and experience QoE for simulating user behavior

Abstract

The invention discloses an evaluation method of multimedia message service user perception and experience QoE for simulating user behavior. The method comprises the steps of firstly setting a multimedia message service QoE evaluation index system including sending and receiving two types of user perception and experience parameters, in terms of service access, service maintenance and service completion, through multimedia message, then adopting a test terminal to simulate the process of sending and receiving multimedia message by the user, respectively gathering and computing key performance indexes KPI of the two types of user perception and experience of the multimedia message service, further computing corresponding key quality indexes KQI of the multimedia message service, adopting a mental model to perform comprehensive operation to KQI, so as to obtain key experience indexes KEI of the corresponding multimedia message service, and then performing comprehensive analysis to the KEI indexes, so as to obtain 5-point system multimedia message service QoE values equivalent to international standard mean opinion score MOS. The method has the advantages that the evaluation parameter standard is objective and practical, the operation steps are simple, the computation complexity is low, and the method is easy to realize, and can simulate the user behavior to obtain objective and fair user perception and experience quality.

Description

technical field [0001] The invention relates to a QoE (Quality of Experience) evaluation method for user perception experience QoE (Quality of Experience) of sending and receiving multimedia message services by using an objective method to simulate user behavior, and belongs to the technical field of mobile communication network service quality evaluation. . Background technique [0002] With the development of related technologies in the field of wireless communication, the application of MMS services is becoming more and more extensive. The English name of MMS is MMS (Multimedia Messaging Service), which is multimedia information service. Its biggest feature is that it supports multimedia functions and can deliver comprehensive content. and information, which includes various multimedia formats such as text, image, sound, data and even video. Therefore, it is a matter of great concern to operators whether they can provide users with satisfactory service quality of MMS ser...

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Problems solved by technology

[0008] In view of this, the purpose of the present invention is to provide a method for evaluating the perceived experience QoE of multimedia message service users by simulating user behavior. An evaluation method that simulates the user's objective perception experience of MMS quality; collects MMS user experience data from the user end, and then analyzes it from the three aspects of accessibility, retention and integrity, and obtains the corresponding key experience index KEI measurement of these three parts value, and then conduct comprehensive analysis and calculation based on these indicators to obtain a QoE value between 0 and 5, which is used to better reflect the actual experience of users on MMS

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