Power customer intelligent interactive terminal system

An intelligent interactive terminal and customer technology, applied in the direction of electrical signal transmission system, transmission system, signal transmission system, etc., to achieve the effect of improving automation management level, improving service quality and power enterprise image, and meeting diversified needs

Inactive Publication Date: 2015-01-14
SHANGHAI MUNICIPAL ELECTRIC POWER CO +1
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  • Abstract
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AI Technical Summary

Problems solved by technology

The existing marketing business service system cannot meet the needs of this development, and it is urgent to break through the shackles of traditional thinking and make up for the shortcomings of traditional business with a new business method of copying, handling, reminders and collection

Method used

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  • Power customer intelligent interactive terminal system
  • Power customer intelligent interactive terminal system

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Embodiment Construction

[0017] based on the following figure 1 and figure 2 , specifically explain the preferred embodiment of the present invention.

[0018] like figure 1 As shown, the present invention provides an intelligent interactive terminal system for electric power customers, which includes several smart meters 1 electrically connected to the low-voltage distribution network, and an intelligent interactive terminal 2 that communicates with the smart meters 1. The information collection optical fiber access network 3 communicates with the power information system 4 , the intelligent interactive terminal 2 communicates with the UnionPay system 6 through the UnionPay GPRS access network 5 , and the smart meter 1 is connected to the power information system 4 through the fiber optic collector 7 .

[0019] The intelligent interactive terminal 2 communicates with the smart meter 1 through the RS485 data bus.

[0020] The smart meter 1 obtains the real-time power consumption measurement data o...

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Abstract

A power customer intelligent interactive terminal system comprises a plurality of intelligent electric meters and an intelligent interactive terminal, wherein the intelligent electric meters are electrically connected with a low-voltage power distribution network, and the intelligent interactive terminal communicates with the intelligent electric meters. The intelligent interactive terminal communicates with a power information system through an electricity information collecting optical fiber access network, and the intelligent interactive terminal communicates with a unionpay system through a unionpay GPRS access network; the intelligent electric meters transmit real-time electricity metering data to the power information system through an optical fiber collector, the intelligent electric meters transmit the real-time electricity metering data to the intelligent interactive terminal through an RS485 data bus, the intelligent interactive terminal inquires client information data and electricity information data of power clients through the power information system, and the intelligent interactive terminal carries out electric charge payment through the unionpay system. The power customer intelligent interactive terminal system achieves two-way interaction between a power grid and a subscriber, great convenience is brought to the power subscriber, diverse requirements of the users are met to a large extent, the automatic management level of power supply enterprises is improved, and service quality and power enterprise images are improved.

Description

technical field [0001] The invention relates to an intelligent interactive terminal system for electric power customers. Background technique [0002] With the continuous development of the economy and society, the comprehensive progress of science and technology, and the increasing level of social civilization, power users continue to put forward new and higher requirements for the service concept, service method, service content and service quality of power grid enterprises. In the planning of building a strong smart grid, the State Grid Corporation requires the construction of an intelligent marketing interaction system to realize the two-way interaction between the grid and users, comprehensively improve the comprehensive service capabilities, and meet the diversified needs of users to the greatest extent. [0003] With the emergence of new real estate products such as low-rent housing, single apartments, property-right business apartments, and serviced apartments, the a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08
CPCH04L67/12G06Q50/06G08C19/00
Inventor 林海冰郑越峰韩栋龚伟周序超于志远蔡璐
Owner SHANGHAI MUNICIPAL ELECTRIC POWER CO
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