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A method of real-time automatic room reservation using robots

A robot and room reservation technology, applied in the field of hotel management, can solve problems such as the closure of development companies, the cost of manpower/time, and the inability to modify the hotel room reservation system, and achieve the effect of heavy workload, reduced docking workload, and lower docking costs

Active Publication Date: 2019-01-08
佛山市顺德区天行健信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, re-customizing the development software interface often brings problems of coordination and communication with the original development company to the users of the hotel reservation system, renegotiation of custom development costs, manpower / time consumption, and even the development company's bankruptcy. The problem that caused the hotel reservation system to no longer be modified

Method used

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  • A method of real-time automatic room reservation using robots
  • A method of real-time automatic room reservation using robots
  • A method of real-time automatic room reservation using robots

Examples

Experimental program
Comparison scheme
Effect test

Embodiment

[0055] Such as figure 1 and figure 2 As shown, a method of using robots to realize real-time automatic room reservation, including:

[0056] S1. Set the workflow of the robot through the controller, and the operation authority of the hotel reservation system electrically connected to it;

[0057] S2. The robot receives and stores the workflow through the business process fusion module;

[0058] S3. The user logs in to the online application service through the user terminal, and initiates a request;

[0059] S4. The online application service system sends a request command to the controller, and the robot obtains the request command through the command operation and feedback module and sends it to the behavior coordination control module in the robot;

[0060] S5. The behavior coordination control module understands and analyzes the content of the request instruction, identifies whether the instruction content is a hotel reservation, and sends the recognition result to the r...

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Abstract

The invention discloses a method utilizing a robot to achieve real-time automatic room reservation. The method comprises the steps that: a working process of the robot and operating authorization of a hotel room reservation system which is electrically connected with the robot are set through a controller; the robot receives and stores the working process; a user logs in an online application service system to initiate a request; the online application service system sends a request instruction to the controller, and the robot obtains the request instruction, performs understanding and analysis on content of the request instruction, and recognizes whether content of the request instruction is hotel room reservation; the robot intercepts output an image of the hotel room reservation system, recognizes content of the output image, and decides whether to activate the hotel working process according to the recognition result; the robot sends keyboard and mouse analog signals to the hotel room reservation system according to the request instruction after understanding and analysis; and the robot captures output content displayed by the hotel room reservation system, and returns the output content to a user terminal for the user to proceed a next step.

Description

technical field [0001] The invention relates to the field of hotel management, in particular to a method for realizing real-time automatic room reservation by using a robot. Background technique [0002] The 21st century is an era of knowledge economy. The development and progress of information technology has brought more advanced management methods and humanized personal services to the hotel industry. In order to meet the needs of the society, some large hotels have launched their own online room reservation system. The online room reservation system is a room reservation system that replaces manual processing in the past, which improves the autonomy and transparency of room reservation to a certain extent, but most of the smaller hotels still require guests to go to the counter or call to check room information and This brings a lot of inconvenience to the itinerary of the guests, and it is not conducive to these small-scale hotels to gain a competitive advantage in the...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/02G06Q50/12
Inventor 不公告发明人
Owner 佛山市顺德区天行健信息科技有限公司
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