Method and device for processing user operation information

A technology for operating information and users. It is applied in special data processing applications, electrical digital data processing, instruments, etc. It can solve problems such as inability to apply or improve platform services, inability to output, and weaken user control, and achieve accurate and detailed information. The effect of improving user stickiness and accurate information about user changes

Active Publication Date: 2016-10-19
阿里巴巴(中国)网络技术有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, due to the weak accumulation of basic data and the limitation of the ability to process diverse data, the existing technology mostly involves the analysis of the user's basic attribute data, so as to evaluate the user's viscosity or the possibility of

Method used

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  • Method and device for processing user operation information
  • Method and device for processing user operation information
  • Method and device for processing user operation information

Examples

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Embodiment Construction

[0025] The application will be described in further detail below in conjunction with the accompanying drawings.

[0026] In a typical configuration of the present application, the terminal, the device serving the network and the trusted party all include one or more processors (CPUs), input / output interfaces, network interfaces and memory.

[0027] Memory may include non-permanent storage in computer-readable media, in the form of random access memory (RAM) and / or nonvolatile memory, such as read-only memory (ROM) or flash memory (flashRAM). Memory is an example of computer readable media.

[0028] Computer-readable media, including both permanent and non-permanent, removable and non-removable media, can be implemented by any method or technology for storage of information. Information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), sta...

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PUM

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Abstract

An objective of the invention is to provide a method and a device for processing user operation information. Specifically, the method comprises: obtaining to-be-processed user dynamic operation information; through querying in a form knowledge base, obtaining one or more candidate form information matched with the user dynamic operation information; and through querying in the form knowledge base, obtaining one or more candidate form information matched with the user dynamic operation information. Compared with the prior art, through obtaining the to-be-processed user dynamic operation information and obtaining the candidate form information matched with the user dynamic operation information through the form knowledge base, variation related information corresponding to a user is determined, so as to improve an application or a platform in a targeted manner, and get to know specific reasons of user variation in time, and improve user viscosity and redeem lost users.

Description

technical field [0001] The present application relates, in particular, to a technology for processing user operation information. Background technique [0002] With the development of society and the popularization of the Internet, more and more applications and network platforms appear in people's lives. Among them, applications or platforms that implement the same function or provide the same service often have multiple service providers competing. According to different interests or experience, users will have a certain usage viscosity of an application or platform or lose it to competitors. Therefore, service providers can analyze the user's operation information in a certain application or platform to help understand the user's behavior tendency. Among them, the user's specific preferences or reasons for loss can be targeted to increase or restore the user's viscosity deal with. [0003] However, due to the weak accumulation of basic data and the limitation of the abi...

Claims

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Application Information

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IPC IPC(8): G06F17/30
Inventor 王瑜徐季秋赵诚成任继东陈逸波闵万里
Owner 阿里巴巴(中国)网络技术有限公司
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