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Method and device for determining voice service quality of user

A voice service and user technology, applied in the communication field, can solve problems such as voice service quality assessment without VOLTE

Inactive Publication Date: 2017-01-04
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

So far, there is no set of objective and accurate methods for evaluating the quality of VOLTE voice services

Method used

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  • Method and device for determining voice service quality of user
  • Method and device for determining voice service quality of user
  • Method and device for determining voice service quality of user

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Embodiment Construction

[0023] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0024] The method provided by the embodiment of the present invention can be applied in the LTE network, such as figure 1 As shown, it is a network architecture diagram for implementing the method provided by the embodiment of the present invention, wherein the network architecture diagram includes sequentially connected user equipment (UserEquipment, referred to as UE), LTE access network, packet data gateway (Packet Data Network Gateway (PGW for short), Prox...

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Abstract

Embodiments of the invention disclose a method and a device for determining the voice service quality of a user, which belong to the technical field of communication and are used for objective and accurate assessment of VOLTE voice service quality. The method comprises: voice over long term evolution (VOLTE) call detailed event record data of a user is obtained; according to the VOLTE call detailed event record data, target parameters of the user in a statistical period are calculated, including the sensed connected rate, the end-to-end time delay, the sensed dropped call rate, the voice mean opinion score (MOS), the abnormal ratio of the voice MOS and the number of poor voice quality events; the level of each parameter of the target parameters is determined, and the voice service quality of the user is determined according to the levels of the parameters. The method and the device can be used to determine the voice service quality of the user.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a method and a device for determining the voice service quality of a user. Background technique [0002] The Long Term Evolution (LTE for short) network itself does not have a voice service function, and Voice over LTE (VOLTE for short) will be the final voice solution adopted by operators in the LTE era. Compared with traditional 2 / 3G voice, VOLTE has the advantage of better call quality, and compared with WeChat voice, etc., it has the advantage of stronger stability. Therefore, how to more accurately and objectively evaluate the user's VOLTE voice service quality will be of great importance to operators. It is very important to optimize its own network and enhance user stickiness to the LTE network. So far, there is no set of methods for objectively and accurately evaluating the quality of VOLTE voice services. Contents of the invention [0003] Embodiments of the pr...

Claims

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Application Information

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IPC IPC(8): H04W24/08H04M3/22
CPCH04W24/08H04M3/2236
Inventor 刘喜卿冉萌李京辉
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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