Service provision method, apparatus, storage medium and computer equipment

A server and service terminal technology, applied in the field of information management, can solve the problem of low efficiency of service provision and achieve the effect of improving efficiency

Inactive Publication Date: 2018-02-16
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] Based on this, it is necessary to provide a service providing method, device, storage medium and computer equipment for the problem of low service providing efficiency

Method used

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  • Service provision method, apparatus, storage medium and computer equipment
  • Service provision method, apparatus, storage medium and computer equipment
  • Service provision method, apparatus, storage medium and computer equipment

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Embodiment Construction

[0023] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0024] The service providing method provided by the embodiment of the present invention can be applied to such as figure 1 shown in the application environment. refer to figure 1 , the application environment includes a store server 102 , a biological information acquisition device 104 , a service terminal 106 and an integrated server 108 . The store server 102 and the integrated server 108 may be independent physical servers, or may be server clusters composed of multiple physical servers. The biological information acquisition device 104 may be one or a combination of image acquisition devices...

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PUM

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Abstract

The invention relates to a service provision method, an apparatus, a storage medium, and computer equipment. The method includes the following steps: receiving visitor bioinformation of a visitor whois a visitor of a visited service store; sending the visitor bioinformation to an integrated server such that the integrated server matches the visitor bioinformation and multiple bioinformation to bematched that is stored in a preset integrated database, wherein the bioinformation to be matched is bioinformation of clients of the visited service store and related stores which have relationshipswith the visited service store; receiving visitor correlation information which is sent by the integrated server and is corresponding to the bioinformation to be matched that matches the visitor bioinformation; sending the visitor correlation information to a service terminal of the visited service store for display such that a receptionist of the visited service store provides service according to the visitor correlation information. By the above service provision method, the apparatus, the storage medium and the computer equipment, service provision efficiency is improved.

Description

technical field [0001] The present invention relates to the field of information management, in particular to a service providing method, device, storage medium and computer equipment. Background technique [0002] A comprehensive financial service group refers to a group that simultaneously provides customers with two or more financial service products in banking, securities, and insurance under the premise of meeting regulatory requirements. A comprehensive financial services group can include multiple subsidiaries and business divisions, and different service stores can provide different financial services. [0003] In the traditional technical solution, when a customer visits a service store, the customer needs to provide personal information to the receptionist for further business consultation or handling. However, since the customer information and service items of different service stores are independent of each other, when customers go to different service stores o...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07C9/00G06Q40/00G06Q30/00
CPCG06Q30/01G06Q40/00G07C9/37
Inventor 赵骏郑佳宋杰
Owner PING AN TECH (SHENZHEN) CO LTD
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