46 results about "Receptionists" patented technology

A video conference system includes at each of several sites multiple participant stations and a control station. A conference coordinator (e.g., a guard or receptionist) operating the control station receives notice from the control station that a scheduled conference is about to begin and directs a person identified to be a participant of the conference to a station designated by the notice. Signals from participant stations are monitored and if a participant station is determined to be unavailable, the conference may be rescheduled to replace the unavailable station with an alternate available station. Notice sufficient to direct a participant to the alternate station is provided via the control station to the coordinator. The subject of detecting availability and rescheduling alternatives may be an item of equipment or an equipment capability (e.g., a recorder channel to be used for recording the conference). Higher ranking requests may force rescheduling of already scheduled lower ranking conferences.

A method and system for automatically managing multiple different functions of an office by storing or linking together multiple different types of data that is normally stored separately, such that summary reports requiring data from fields normally not stored together can be created efficiently and effectively, and a method and system for automatically selecting client education, marketing or other business-related information or materials from a stored collection of such information or materials based on selection criteria established by the business, such that the selected information or materials are targeted to the specific client based on demographic and other client information and scheduling and other business information. In one aspect of the invention, a patient education module has a library of content on hand. The information and materials play automatically to a designated monitor near the location of the client and the material viewed is documented in the client's electronic record with customized notation by user. The material viewed has a supportive component hand-out or supportive accompanying written information that is automatically printed at the receptionist desk at the time the material is viewed on the monitor by the client.

A contact center server of the present invention comprises an image recognition unit, an image data search unit, a personal data search unit, a receptionist terminal selector unit, and a call connection unit. The image recognition unit recognizes an image of the face of a caller transmitted from a caller terminal when the caller terminal transmits a call to the contact center server. The image data search unit searches an image data storage unit for face image data which matches the image of the face of the caller from among customer face image data stored in the image data storage unit. The personal data search unit searches a personal data storage unit for personal data corresponding to the customer face image data from among personal data stored in the personal data storage unit. The receptionist terminal selector unit selects one or more receptionist terminals from among a plurality of receptionist terminals based on the customer personal data. The call connection unit connects the call from the caller terminal to a receptionist terminal available for answering the call from among the selected receptionist terminals.

The invention relates to a welcome robot, in particular to an intelligent welcome robot and an operation method thereof. Including chassis assembly, lower body support assembly, bending assembly, upper body support assembly, head nodding assembly and arm assembly, the upper part of the chassis assembly is provided with a lower body support assembly, and the upper part of the upper body support assembly is provided with a bending assembly , the bottom end of the upper body support assembly is positioned with the bending assembly, the upper part of the upper body support assembly is provided with a head nodding assembly, and the two side walls of the upper body support assembly are respectively provided with arm assemblies. An intelligent welcome robot and its operation method have the advantages of compact structure, small size, light weight, high reliability, beautiful appearance, low manufacturing cost, and convenient assembly, disassembly and maintenance.

An improved hardware independent, open-architecture queue management system (QMS) for management of users in a queue, the system including at least one Web-based server for an organization containing the logic and central systems functions. The system also includes a Web client application allowing interaction between the users and the Web Web-based server and accessible through a browser on client workstations and a database installed on a Structured Query Language (SQL) server for record maintenance and interactions with the Web-based server and the client application. The system further includes an announcer server for activating a radio frequency identification (RFID) transmitter carried by each of the users, a survey station kiosk having an RFID receiver, displays to provide queue and marketing information to users and speakers to announce information to the users and an automated an receptionist for issuing tickets to the users.

A virtual security guard or receptionist automatically allows entry to an area by determining a user's identity and comparing that to an access list. If the user is authorized, then the user is allowed entry to the area. The receptionist can be implemented by either a sign, or by using a virtual receptionist to shows a picture selected from a media server that has many different pictures. Computer intelligence can be used to allow the receptionist to carry out almost any operation that is carried out by a real receptionist.

The invention provides a handwriting input type phone implementing door control system which comprises a phone control module used for initiating a call, a phone exchanger used for transferring and exchanging phone signals, a phone terminal used for communication by phone, an door controller and a handwriting board; the handwriting board comprises a handwriting screen, a processor connected with the handwriting screen and a memory connected with the processor; the handwriting board also comprises a display module which is connected with the processor and controls the display states of the handwriting screen. The beneficial effects are that communication and interaction can be realized by a variety of input information by means of adopting the handwriting board input to input the date of a callee easily, such as name or phone information of the callee; in addition, the callee is called after judging the name and phone information, thus filtering out man-made harassing telephone calls and bringing convenience to the work of the people. The door control system of the invention is applicable to the workplaces without receptionists or the receptionists are not on guard temporarily.

Methods, systems, computer-readable media, and apparatuses for performing, providing, managing, executing, and / or running a spatially-optimized simulation are presented. In one or more embodiments, the spatially-optimized simulation may comprise a plurality of worker modules performing the simulation, a plurality of entities being simulated among the plurality of worker modules, a plurality of bridge modules facilitating communication between workers and an administrative layer including a plurality of chunk modules, at least one receptionist module, and at least one oracle module. The spatially-optimized simulation may be configured to provide a distributed, persistent, fault-tolerate and spatially-optimized simulation environment. In some embodiments, load balancing and fault tolerance may be performed using transfer scores and / or tensile energies determined among the candidates for transferring simulation entities among workers. In some embodiments, the plurality of bridge modules may expose an application programming interface (API) for communicating with the plurality of worker modules.

Methods and apparatus for an interactive automated receptionist system according to various aspects of the present invention may operate in conjunction with a computer system configured to connect to a network. The computer system may control a user interface that responds an individual seeking assistance. The computer system may interactively prompt the individual to make a selection from a set of available assistance options. The computer system may receive a request from the individual to communicate with a party, and the computer system may accommodate the individual's selections, such as by establishing a communicative link between the individual and the selected party.

An open-architecture system for queue management of users that is hardware independent, wherein the system includes at least one Web-based server for an organization containing the logic and central systems functions. The system also includes a Web client application allowing interaction between the users and the web-based server, and which is accessible through a browser on client workstations, a database installed on an Structured Query Language (SQL) server for record maintenance and interactions with the web-based server and the client application, an announcer server for activating displays, speakers, etc., according to orders from the Web-based server and an automated receptionist for issuing tickets to and otherwise interacting with users.

Methods, systems, computer-readable media, and apparatuses for performing, providing, managing, executing, and / or running a spatially-optimized simulation are presented. In one or more embodiments, the spatially-optimized simulation may comprise a plurality of worker modules performing the simulation, a plurality of entities being simulated among the plurality of worker modules, a plurality of bridge modules facilitating communication between workers and an administrative layer including a plurality of chunk modules, at least one receptionist module, and at least one oracle module. The spatially-optimized simulation may be configured to provide a distributed, persistent, fault-tolerate and spatially-optimized simulation environment. In some embodiments, load balancing and fault tolerance may be performed using transfer scores and / or tensile energies determined among the candidates for transferring simulation entities among workers. In some embodiments, the plurality of bridge modules may expose an application programming interface (API) for communicating with the plurality of worker modules.

The invention relates to a service provision method, an apparatus, a storage medium, and computer equipment. The method includes the following steps: receiving visitor bioinformation of a visitor whois a visitor of a visited service store; sending the visitor bioinformation to an integrated server such that the integrated server matches the visitor bioinformation and multiple bioinformation to bematched that is stored in a preset integrated database, wherein the bioinformation to be matched is bioinformation of clients of the visited service store and related stores which have relationshipswith the visited service store; receiving visitor correlation information which is sent by the integrated server and is corresponding to the bioinformation to be matched that matches the visitor bioinformation; sending the visitor correlation information to a service terminal of the visited service store for display such that a receptionist of the visited service store provides service according to the visitor correlation information. By the above service provision method, the apparatus, the storage medium and the computer equipment, service provision efficiency is improved.

The invention provides an access control method, an access control terminal and an access control system. The method comprises the steps of receiving visitor information sent by a scanner, and recording a receiving moment for receiving the visitor information, wherein the visitor information comprises a visitor identity; if the visitor identity is located in a preset visitor information table, judging whether the receiving moment is located in an appointed time period corresponding to the visitor identity in the visitor information table or not; if the receiving moment is located in the appointed time period corresponding to the visitor identity, opening an access control gate, thus achieving the aim of obtaining the visitor information through automatically scanning the identity providedby a user. When the visitor information and the receiving moment are matched with information in the visitor information table for recording appointed visitor information, the access control gate canbe opened, so that the technical effects of automatically opening the access control gate for a visitor and reducing the work load of receptionists can be achieved.

A system comprising an antenna module and a processor sub-module. The antenna module is configured to connect and send data to a network through a wireless connection. The network is configured to (A) connect to web services in a first mode and (B) integrate with user devices in a second mode. The processor sub-module is configured to provide a physical connection to (i) the antenna module, (ii) a plurality of output devices, and (iii) a plurality of sensors. The plurality of output devices are configured to implement a virtual receptionist. The plurality of sensors send data to the network.

Novel tools and techniques for implementing Transparent PSTN Failover. In some embodiments, a VoIP switch might receive a call request for connection between a calling party at a calling telephone number (“TN”) and a called party at a called TN. Based on a determination that connection via a session border controller (“SBC”) between the VoIP switch and an Internet Protocol (“IP”) gateway has been lost, the VoIP switch might route the call request to a PSTN redirect TN through the PSTN. One of the Class 5 switch of the PSTN or the IP gateway might replace the redirect TN with the called TN, based on a determination that the redirect TN represents a PSTN failover. The IP gateway may then route the call request to an IP PBX for terminating (establishing) the call connection between calling party and called party, without interception by an operator, receptionist, or auto attendant.

The invention provides a two-dimensional code based method for enabling a tourist to perform accommodation consumption in a guesthouse of a scenic region. The method comprises the steps of reserving a room in the guesthouse of the scenic region through a wechat number of the scenic region, and sending reservation information to a server for the guesthouse of the scenic region; according to the reservation information, generating a reservation success two-dimensional code, and sending the reservation success two-dimensional code to a tourist terminal device; identifying and reading the reservation success two-dimensional code by a staff to finish check-in of the tourist, and generating a consumption two-dimensional code convenient for the tourist to perform consumption by the server for the guesthouse of the scenic region; during consumption, identifying and reading the consumption two-dimensional code by the staff, and uploading a consumption amount to a consumption record link table; during check-out, identifying and reading the consumption two-dimensional code by a receptionist, and calling consumption records of the tourist from a check-in database to obtain a total consumption amount; and identifying and reading a payment two-dimensional code by the tourist through the terminal device, and paying the consumption amount to a payment server of the guesthouse. According to the method, all links are finished in a way of identifying and reading the two-dimensional code; and the method has the characteristics of novelty and convenience.

A greeting management method comprises the following steps of receiving a request for reservation of a requester, wherein the request for reservation comprises a preset opening access gate, a preset opening time and a valid period of the preset opening access gate, and face image information of a receptionist; when the collected face image information is the face image information of the receptionist, opening the preset opening access gate and maintaining the opening state of the preset opening access gate for the preset time; collecting and storing the face image information of the visitors received by the receptionist during the opening state of the preset opening access gate; and granting an access permission of the access gate within the valid period to the visitors with the collectedface image information, thereby avoiding the problem of time waste caused by obtaining the permission of the access gate by the methods such as the registering of an access card by the visitors afterthe arrival, saves time and enhances the flexibility of managing the access gate.

To automate the work of recognizing a guest, check the appointment, notify a host of the arrival of the guest and conduct the guest to a designated place, a robot having a function to autonomously travel is equipped with camera / microphone for recognizing a guest at least according to image information. The system comprises management database adapted to communicate with the robot and equipped with an information database for identifying the recognized guest, and identifies the guest according to the information obtained from the camera / microphone and management database. The robot recognizes the guest from the image thereof, and the recognized guest is identified and verified by comparing the image of the visitor with the information contained in the database so that the robot can automatically conduct the guest to the designated meeting room according to the information of the appointment stored in the database.

The invention discloses an information issuing system with a human-computer interaction function. The information issuing system comprises a front desk receptionist, a central server and a plurality of guest room terminals, and is characterized in that the front desk receptionist is data input and is connected with the central server, the guest room terminals are used as data output and are connected with the central server, and in addition, each guest room terminal consists of a power supply, an interchanger module, an information processing module, a liquid crystal driving plate and a liquid crystal screen, and an RJ45 input and output port is formed in the interchanger module.

The invention relates to the technical field of special furniture for hotels, in particular to an intelligent interactive dining table, which includes a bracket, a desktop, a turntable, a central processor and a drive motor arranged inside the bracket; the periphery of the desktop is divided into several fan-shaped dining seats and coded; the turntable The surrounding area is evenly divided into several dish display areas, and each dish display area is set with a specific plate code; each dining seat is equipped with a liquid crystal touch panel, which is connected to the central processing unit, and customers can choose or choose according to the instructions issued by the function keys of the liquid crystal touch panel. Choose dishes from each other, and you can know the characteristics of each dish, its processing information and raw material information at any time; at the same time, you can communicate with the front desk and the back kitchen in real time through the LCD touch panel. Using the intelligent interactive dining table of the present invention can best reflect the etiquette of Chinese food, avoid embarrassment of competing for dishes on the table, and enjoy favorite dishes to the fullest.

The invention relates to a virtual receptionist device, which is capable of simulating a real person. The virtual receptionist device comprises a control unit (1),a voice module (2), a display module (4), a memory module (3) and a detection module (5), wherein the voice module is used for playing the voice of a virtual receptionist; the display module is used for displaying a dynamic image of the virtual receptionist; the detection module is used for detecting a personnel activity situation in a monitored region; the virtual receptionist device is used for implementing corresponding operations in accordance with signals detected by the detection module; the display module comprises a projection screen (4b) for displaying an image and a projection device (4a) for projecting the image on the projection screen, wherein the projection device is a short-focal / ultra-short-focal projector. Compared with a projector of normal standard or a projector with a long focal, the short-focal / ultra-short-focal projector, which is adopted to project the image on the projection screen, can shorten a distance from the projector to the projection screen, so that an occupied space of the virtual receptionist device is greatly diminished and more spaces are saved.

The invention relates to an implementation method of a visitor system based on two-dimensional code recognition. The implementation method comprises the following steps: S1, invitation information issent to a visitor in a message mode; S2, the visitor obtains an access control two-dimensional code according to the invitation information; and S3, whether the access control two-dimensional code meets the access control opening requirement or not is verified at the access control position, if yes, verification succeeds, a door opening signal is sent to the corresponding access control, and otherwise, verification fails. Compared with the prior art, verification from invitation to arriving at the site and passage in the office environment of the visitor are achieved through a two-dimensionalcode technology, in the case of the network, self-service registration and passage of the visitor are completed, the situations that an access control card is lost and not returned in time are avoided, the workload of a receptionist in the existing office environment is reduced while the enterprise safety is guaranteed, unattended reception in wisdom office is achieved, and the office efficiency is improved indirectly.

Provided is an office receptionist system formed from a distributed set of system valets and a system concierge. The system valets record and pass human inquiries at various points of ingress and egress to the system concierge. The system concierge parses each inquiry, determines the type of inquiry being made, and further determines whether the inquiry provides sufficient information for the determined inquiry type. The sufficiency of the inquiry is determined from a rule set that further defines different data sources from which the system concierge obtains data elements for generating a response to the inquiry as well as the actions to perform as part of responding to the inquiry. The response is returned to the system valet originating the inquiry for playback thereon.

The invention discloses a business workload identification and statistical counting method suitable for receptionists. The method includes the steps of S1, mounting a browser plug-in module for monitoring data; responding to user's operation on the submit button even of a business system; transmitting data recording fields to a data processing module which comprises a receiving unit, a reading unit, a converting unit and a transmitting unit; S2, by a business statistical counting system, creating a statistical data set P{P1, P2......Pm}, wherein Pm=(T, Bm, i), i> / =0, and the initial value of all i in the statistical data set is 0. The method is real-time, accurate in statistical counting, and the like.

The invention relates to an implementing method of an entrance guard system based on human face recognition. The entrance guard system comprises an acquiring terminal for acquiring human face information. The implementing method comprises the following steps: S1, authenticating human face information of all users; S2, acquiring the human face information of people in front of an entrance guard bythe acquiring terminal; S3, verifying whether the acquired human face information meets an entrance guard opening requirement or not, if the acquired human face information meets the entrance guard opening requirement, verifying successfully, opening the entrance guard, and if not, failing to verify. Compared with the prior art, the implementing method of the entrance guard system based on human face recognition has the advantages that risks of entrance guard safety due to the circumstance that entrance guard cards are lost or are not returned in time are avoided, by a human face recognition technology, entrance guard management safety is high, entrance guard cards are not required, and the entrance guard system is convenient to use; and the workload of receptionists in an existing workingenvironment is relieved, unattended reception in smart working is implemented even, and thus, the working efficiency is improved indirectly.

The invention discloses a hotel management system. The hotel management system comprises an order management module, a guest room management module and a bill management module. The bill management module comprises an online bill unit, a telephone order unit and a receptionist order accepting unit. The guest room management module comprises a room card management unit, a check-in statistics unit, a guest room maintenance unit and a guest room change unit. The bill management module comprises a member bill unit, a telephone management unit, a statistical query unit and other hotel service units. By means of the mode, the hotel management system is easy to operate, convenient to use, practical and capable of improving the service level and the work efficiency of hotels.

The invention discloses bank note discharging equipment. The bank note discharging equipment comprises a rack, a bank note feeding box installed on the rack, a conveying mechanism, a bank note feeding channel and a left and right selection mechanism, wherein the conveying mechanism drives the bank note feeding box to extend out of a gate or retreat to the tail end of the bank note feeding channel; the left and right selection mechanism comprises a left slip-off baffle plate, a right slip-off baffle plate and a linkage module, wherein the left slip-off baffle plate and the right slip-off baffle plate are located at the left side and the right side of the bank note feeding box and connected with the rack in a sliding way, the linkage module is installed on the bank note feeding box and is selectively linked with the left slip-off baffle plate or right slip-off baffle plate when in an extending action. Compared with the prior art, the bank note discharging equipment not only can convey bank notes to the exterior and is safe and reliable in use, but also can distinguish the operations of left and right receptionists so that confusing is avoided when the left and the right receptionists share the same equipment.

The invention discloses a cell phone with a punch-card machine, comprising a cell phone, wherein the cell phone has a microphone, the microphone is connected to the cell phone by a cell phone cable, buttons are provided on the cell phone, a liquid crystal screen is provided above the buttons, a punch-card area is provided at one side of the liquid crystal screen, punch-card information is displayed by the liquid crystal screen, a USB interface is provided at the cell phone cable, and a battery is provided inside the cell phone. The cell phone of the invention is reasonable in design, convenient in use, simple in operation, and is suitable for receptionist for saving placement of articles at the receptionist.