Business workload identification and statistical counting method suitable for receptionists

A statistical method and technology of staff, applied in the field of data statistics, can solve problems such as inability to play an accurate statistical role, no real-time statistics, and many human errors, so as to reduce statistical personnel, improve work efficiency, and statistical accuracy. high effect

Inactive Publication Date: 2016-11-09
GUANGDONG RAYMON TECH
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  • Application Information

AI Technical Summary

Problems solved by technology

[0002] In the business system, data statistics are the basis for business analysis. Each enterprise will use reports to record business, and will conduct statistics on different businesses from time to time to provide data support for the next plan; Employees perform performance evaluation; the current statistical methods are various, generally using manual statistical methods, and using tables t...

Method used

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  • Business workload identification and statistical counting method suitable for receptionists
  • Business workload identification and statistical counting method suitable for receptionists
  • Business workload identification and statistical counting method suitable for receptionists

Examples

Experimental program
Comparison scheme
Effect test

Embodiment

[0044] Embodiment: The application of the business workload identification and statistics method of the data entry staff of the logistics company:

[0045] Install a browser plug-in module for monitoring data in the computer of the staff; that is, inject Javascript code into the page to monitor the page operation files submitted for business, such as the submit button event. When the operator handles the input business and presses the submit button, That is to say, the data Dn is input to the browser plug-in module, in response to the user's operation on the submit button event of the business system; the browser plug-in module creates a data record field Dn (T, Pn, Bm, ID, IP), n≥1; Corresponding to the data record field (time, operator account, business code, window id, ip), n is the number of data record fields; corresponding to the number of operators, set n=2 here; Bm is the set business Type, set B in the example here 1 For air freight; B 2 by sea; B 3 It is land tran...

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Abstract

The invention discloses a business workload identification and statistical counting method suitable for receptionists. The method includes the steps of S1, mounting a browser plug-in module for monitoring data; responding to user's operation on the submit button even of a business system; transmitting data recording fields to a data processing module which comprises a receiving unit, a reading unit, a converting unit and a transmitting unit; S2, by a business statistical counting system, creating a statistical data set P{P1, P2......Pm}, wherein Pm=(T, Bm, i), i>/=0, and the initial value of all i in the statistical data set is 0. The method is real-time, accurate in statistical counting, and the like.

Description

technical field [0001] The invention relates to the field of data statistics, in particular to a business workload identification and statistics method suitable for front desk staff. Background technique [0002] In the business system, data statistics are the basis for business analysis. Each enterprise will use reports to record business, and will conduct statistics on different businesses from time to time to provide data support for the next plan; Employees perform performance evaluation; the current statistical methods are various, generally using manual statistical methods, and using tables to arrange the business, and then record the completion time and quantity on the table after completion, this method has many human errors, and the work The amount is large, and it cannot play an accurate statistical role; the other uses computer statistics. After the work is completed, it is checked and counted, and the accuracy is improved, but it does not have the function of rea...

Claims

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Application Information

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IPC IPC(8): G06F17/30
CPCG06F16/986G06F16/9566
Inventor 梁国松陈晓晟
Owner GUANGDONG RAYMON TECH
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