Intelligentialized outpatient service dispatching control system

A scheduling control and outpatient technology, which is applied in the direction of medical care resources or facilities, can solve the problems of long waiting time and low efficiency of patients, and achieve the effect of improving the efficiency of medical treatment, improving satisfaction, and improving the quality of comprehensive services

Inactive Publication Date: 2018-04-03
HARBIN UNIV OF COMMERCE
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The present invention solves the problems of low efficiency and long waiting time of patients caused by the inability of the existing outpatient appointment system to make reasonable adjustments to the situation of appointment and on-site registration.

Method used

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  • Intelligentialized outpatient service dispatching control system
  • Intelligentialized outpatient service dispatching control system
  • Intelligentialized outpatient service dispatching control system

Examples

Experimental program
Comparison scheme
Effect test

specific Embodiment approach 1

[0028] An intelligent outpatient dispatch control system, suitable for computer terminals and mobile terminals. That is to say, the intelligent outpatient dispatch control system runs on devices such as computers or mobile phones, and the system functions running on devices such as computers or mobile phones are the same. The intelligent outpatient dispatching control system running on computers or mobile phones accesses the system server, and at the same time, the system server and the database perform data call and data transfer, such as figure 1 shown.

[0029] An intelligent outpatient dispatch control system, including:

[0030] The query module is used to provide patients and doctors with the data to be queried; the data to be queried by patients includes their own reports, basic information of doctors, and the total number of patients who have made appointments under each doctor's name, thereby helping patients to allocate reasonably Your own diagnosis and treatment t...

specific Embodiment approach 2

[0039] The early warning module described in this embodiment is also used to give the doctor an early warning according to the total number of patients booked on the day of the doctor's visit and the length of time the doctor visited each patient, and to give the patient a reminder.

[0040] Other modules and functions are the same as those in the first embodiment.

specific Embodiment approach 3

[0041] The early warning module described in the present embodiment gives the doctor early warning process as follows:

[0042] At present, it takes too long for the doctor to visit the doctor because the patient's situation is more complicated. When the follow-up patient's dissatisfaction will increase, the early warning module calculates the dissatisfaction of the waiting patient according to the dissatisfaction function, and reminds the doctor. When the set threshold is reached, the early warning module will send out an early warning signal to remind relevant staff to make timely dispatches; at the same time, when patients are waiting in line for treatment, the early warning module will estimate the patient's visit time and remind the patient that other items can be checked or other activities , when the queuing sequence is approaching, the patient is reminded to return and prepare for consultation;

[0043] The dissatisfaction function is as follows

[0044]

[0045] A...

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PUM

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Abstract

The invention discloses an intelligentialized outpatient service dispatching control system, and relates to a hospital dispatching control system and in particular to an outpatient service dispatchingcontrol system. In order to solve the problems that the efficiency is lower and the patient waiting time is overlong because a current outpatient service subscribing system cannot be rationally regulated in allusion to the situation of subscribing and on-site registering. The system comprises an inquiring module for providing data to be inquired to patients and doctors, a subscribing module for providing the subscribed register service to the patient according to a first visit and a subsequent visit, a subscribing regulating module for feeding back the subscribed number saturation situation of a certain department doctor and providing the added subscribed visit to the doctor, a dispatching module for summarizing information and feeding back to a hospital manager for dispatching, a pre-warning module for supervising and warning the patient subscribing and distributing situation of each department while the doctor pays a home visit in the same day, and a display module for recording anddisplaying the treatment situation of the department in real time. The system is suitable for the dispatching control of the hospital outpatient service.

Description

technical field [0001] The invention relates to a hospital scheduling control system, in particular to an outpatient scheduling control system. Background technique [0002] The hospital outpatient scheduling problem is the embodiment of the hospital's management level. At present, many hospitals have realized the online appointment function, but the function is simple and can only realize the appointment function. Moreover, this scheduling system is relatively static, and appointments can only be made according to the fixed number of outpatient doctors limited by the hospital's specific outpatient arrangements. Especially for the inability to make reasonable adjustments to the situation of on-site registration on the day of treatment, resulting in changes in the number of doctor visits that cannot match the needs of medical treatment, which not only results in low efficiency, but also interferes with doctor arrangements to a certain extent. At the same time, the current ou...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G16H40/20
Inventor 任宗伟刘传庆郭海妮李鹏
Owner HARBIN UNIV OF COMMERCE
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