Service quality monitoring platform and method of Internet of things based on big data

Abstract

The invention discloses a service quality monitoring platform and method of Internet of things based on big data. The monitoring platform comprises a data acquisition unit, a data processing unit, a service quality monitoring unit, an abnormality early warning unit and abnormality locating unit, wherein the data processing unit is used for establishing a two-level mapping relationship between a KPI and an abnormal cause; the service quality monitoring unit is used for calculating the dynamic threshold value of the key KPI of each cell, and generating an industry number key KPI report with hourgranularity; the abnormality early warning unit is used for comparing KPI data in the industry number key KPI report with a dynamic threshold value corresponding to a monitoring period, and outputting an abnormal user number; and the abnormality locating unit is used for locating the cause of KPI abnormality according to the confidence level of the mapping relationship. Through adoption of the service quality monitoring platform and method, real-time detection and location of service quality problems can be realized, and a service department is supported to grasp the service volume and activity of an Internet of Things card in time. Moreover, the information security risk is detected and evaluated in order to perform effective intervention immediately.

Description

technical field [0001] The invention belongs to the field of communication technology, and more specifically relates to a platform and method for monitoring service quality of the Internet of Things based on big data. Background technique [0002] With the introduction of policies such as the "12th Five-Year Development Plan for the Internet of Things" and "Made in China 2025", the development of the Internet of Things has become a key direction for technological and industrial innovation at the national level. In recent years, major operators have successively set off a large-scale connection development strategy for the Internet of Everything, and the construction of the Internet of Things has entered a new era of wireless network development. However, with the rapid expansion of the connection scale and growth rate of industry applications, a series of problems have emerged in the development of wireless networks, which are highlighted in the following aspects: [0003] ...

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Problems solved by technology

[0005] Aiming at at least one defect or improvement requirement of the prior art, the present invention provides a big data-based Internet of Things service quality monitoring platform and method, the purpose of which is to solve the real-time detection of service quality problems that cannot be realized by existing Internet of Things monitoring methods and positioning, unable to grasp the business volume of IoT cards in a timely manner, and insufficient ability to assess information security risks of deployed IoT cards

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