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Hotel identification check-in system based on speech recognition and interaction

A technology of speech recognition and witness verification, which is applied in the field of hotel verification check-in system, can solve problems such as inconvenient communication, poor language communication, inability to conduct verification and check-in, and achieve the effect of solving communication barriers and improving check-in efficiency

Pending Publication Date: 2019-02-22
河北三川科技有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The inconvenience of communication caused by language barriers has long existed between service personnel and customers, mainly because it is impossible to prepare service personnel who can master multiple languages ​​for customers of different nationalities.
The current hotel check-in is still using ordinary manual input, and there is a situation of poor language communication when staying in other places or foreigners, which increases the difficulty of hotel check-in, especially for reading ID card information due to various reasons. Passengers who fail or forget to bring their ID cards and passports cannot be verified and checked in

Method used

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  • Hotel identification check-in system based on speech recognition and interaction
  • Hotel identification check-in system based on speech recognition and interaction
  • Hotel identification check-in system based on speech recognition and interaction

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Embodiment Construction

[0037] Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary examples do not represent all implementations consistent with the present invention. Rather, they are merely examples of apparatuses and methods consistent with aspects of the invention as recited in the appended claims.

[0038] figure 1 According to an exemplary embodiment, it is a hotel person check-in system based on speech recognition and interaction. Such as figure 1 As shown, one aspect of the present invention provides a speech recognition and interaction-based hotel personal identification check-in system, including a hotel management system, a speech recognition translation system and a personal identi...

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Abstract

The invention relates to a hotel identification check-in system based on speech recognition and interaction, comprising a hotel management system and a speech recognition translation system and a person identification check system communicatively connected with the hotel management system respectively. The speech recognition and translation system is used for automatically recognizing a language and directly translating the recognized language into any natural language. The personal identification system is used for verifying the identity of the passenger; Passengers who meet the check-in requirements will be checked in through the hotel management system. The check-in method is outgoing speech recognition and translation system; the use of a personal identification system for the identification of passengers; passengers who meet the check-in requirements will be checked in through the hotel management system.

Description

technical field [0001] The invention belongs to the technical field of hotel management, and in particular relates to a system and method for check-in in a hotel based on speech recognition and interaction. Background technique [0002] Hotels are consumption places for comprehensive services such as accommodation, catering, business and entertainment. With the strengthening of international exchanges, traveling or traveling abroad has gradually become a way of life for people. The inconvenience of communication caused by language barriers has long existed between service personnel and customers, mainly because it is impossible to prepare service personnel who can master multiple languages ​​for customers of different nationalities. The current hotel check-in is still using ordinary manual input, and there is a situation of poor language communication when staying in other places or foreigners, which increases the difficulty of hotel check-in, especially for reading ID card ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/12G06F21/32G06K9/00G10L15/00
CPCG06F21/32G06Q50/12G10L15/005G06F2221/2133G06V40/161
Inventor 王彦芳王飞刘正华张宁宁
Owner 河北三川科技有限公司
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