49results about How to "Improve check-in experience" patented technology

The invention discloses a hotel guidance method based on a cloud platform and face recognition. By determining the check-in information of a user, determining a target route corresponding to the check-in information according to the check-in information, and sending the determined target route to a terminal device, the user is guided to a target location via the terminal device. Therefore, after the check-in information of the user is determined, a route corresponding to the check-in information of the user is generated. The user quickly finds out a room where the user lives by using the routedisplayed on the terminal device. The hotel guidance method improves the user's check-in experience, and solves a problem that the user is unable to quickly reach the room where the user lives when not unfamiliar with the arrangement of the hotel and a large amount of time is wasted. The invention also discloses a hotel guidance system based on a cloud platform and face recognition, which can also achieve the above technical effects.

The present invention relates to a RFID-to-Bluetooth selective adapter, comprising a customized RFID repeater, a RFID repeater with opening and closing switch, a RFID sensor coil and a Bluetooth module. The Bluetooth module has an electronic removing repeating read storage. The RFID Bluetooth repeater can be installed at the RFID door lock to allow the RFID door lock to operate in two different operation modes without interference and includes a RFID mode and Bluetooth mode so as to allow the RFID Bluetooth repeater to be arranged at the wireless radio frequency identification and to be used for a smart phone for usage. The device of the wireless radio frequency identification can be a RFID intelligent door lock.

The invention provides a room status tracking method, a room status tracking system, a computer device, and a computer readable storage medium. The tracking method comprises the steps of: accepting areservation of a predetermined customer to the guest room; determining, for the guest room in the predetermined status, a predetermined check-in date corresponding to the guest room; and transmitting,to the customer corresponding to the predetermined check-in date, the real-time room status of the predetermined guest room in the preset time period, wherein the room status includes at least one ofthe following or a combination thereof: an unchecked status, a cleaned status, a checked out status, and an accommodating status. The technical solution provided by the invention realized that the customer who has booked the guest room may obtain the room status information of the guest room that he or she has booked at any time, know whether the predetermined room can be checked in advance according to the room status information, and flexibly arrange own itinerary according to the room status information.

The embodiment of the invention relates to the field of hotel control and discloses a smart hotel guest room control Internet-of-Things system. The system comprises a sub-server arranged in each hoteland a mainboard arranged in each guest room. Each mainboard is connected with the sub-server of the corresponding hotel. When lodgers check in, the sub-servers acquire check-in information of the lodgers and send the check-in information to the mainboards of the guest rooms booked by the lodgers; the mainboards of the guest rooms booked by the lodgers receive the check-in information, and when itis detected that door locks are opened and persons enter, the guest rooms are controlled to enable a welcoming mode. By adopting the smart hotel guest room control Internet-of-Things system, the check-in information of lodgers is sent to the mainboards of the guest rooms booked by the lodgers when the lodgers check in, the mainboards control the guest rooms booked by the lodgers enable the welcoming mode when the check-in information is received and it is detected that door locks are opened and persons enter. The check-in experience of the lodgers is improved, disturbance brought to other lodgers is also avoided, and the improvement of the service quality of hotels is facilitated.

The invention discloses a hotel guest room hidden camera device detection method and device, a hotel management system and equipment. Detection data is obtained by detecting a to-be-detected guest room through a camera device based on a wireless network; according to the method, the to-be-detected guest room is detected, and whether the hidden camera device exists in the to-be-detected guest roomis determined according to the detection data, so that the suspicious hidden camera device existing in the to-be-detected guest room can be effectively detected, the detection efficiency and accuracyare improved, the hotel guest room safety is ensured, and the check-in experience of users is improved.

The invention provides a method and a system for checking luggage in a self-service manner. The method includes extracting journey information of journey of passengers from flight databases according to document information of the passengers; screening journey allowing the luggage to be checked in a self-service manner at current time in current airports for the passengers according to the journey information; carrying out safety inspection, specification inspection and weighing on the to-be-checked luggage of the passengers; printing luggage tags for the to-be-checked luggage of the passengers; completely checking the to-be-checked luggage of the passengers under the condition that luggage checking acknowledge messages of the passengers are received. The method and the system have the advantages that the problem of poor check-in experience due to the fact that existing passengers still need to queue up at manual checking counters to go through checking formalities can be solved; the check-in experience of the passengers can be improved, and the labor cost can be saved.

Embodiments of the invention disclose a prompting method and an electronic display device. The electronic display device receives a request used for obtaining room internal state information and initiated by a hotel staff, wherein the room internal state information can represent whether persons exist in a room or not; the electronic display device obtains current room internal state information in response to the request and judges whether the persons exist currently in the room or not according to the room internal state information; if the electronic display device judges that the persons exist in the room, the electronic display device makes a first prompt for prompting the hotel staff about that the persons exist in the current room; or otherwise, if the electronic display device judges that the persons do not exist in the room, the electronic display device makes a second prompt for prompting the hotel staff about that the persons do not exist in the current room. In the way, thehotel staff can correspondingly know whether the persons exist in the current room or not directly according to the prompt of the electronic display device before entering the room, so that the condition that the hotel staff enters the room to see an awkward situation of hotel guests is avoided, and the hotel experience of the hotel guests is improved.

The invention provides a smart hotel service management system. The smart hotel service management system comprises a hotel service management subsystem and a mobile terminal subsystem, the hotel service management subsystem is used for collecting and pushing hotel information to the mobile terminal subsystem, and receiving and responding to check-in information and operation information sent by the mobile terminal subsystem; the response to the check-in information comprises establishing a check-in file and setting check-in time, and opening an access control of a corresponding room and a control permission of an intelligent facility to the mobile terminal subsystem according to check-in time; the response to the operation information includes identifying the operation information from the mobile terminal subsystem to generate a corresponding operation instruction and forwarding the operation instruction to the related intelligent facility. By using the system, a guest can check in bycontrolling the intelligent door lock of a room through a mobile phone when going to a corresponding hotel, and the guest does not need to handle check-in service in the foreground, so that the timecost of the user is reduced, and the check-in experience of the user is improved.

An NFC-based hotel check-in system and method, wherein a check-in user places a check-in order with a specific hotel through a check-in terminal, and at least determines a hotel name, a room type or acheck-in period to be checked in to form a check-in document; the check-in user pays for the check-in slip formed by the hotel order module, and after the check-in user pays for the check-in slip, the release data request module is called for the check-in user to request the hotel terminal to release the access control and the electric appliance control of the checked-in room through the check-inserver; when the check-in user arrives at a particular room of a particular hotel on the check-in slip, the NFC access activation module is called for the check-in user to open the access of the room, and the NFC appliance activation module is called for the check-in user to open the appliance inside the room. The invention utilizes the NFC technology to obtain the NFC data of the hotel entranceguard by the user through placing an order on the network, solves the problem of waiting in a queue for registration of the hotel accommodation, shortens the check-in time and improves the check-in experience.

The invention discloses a hotel safety management method based on artificial intelligence, which relates to the technical field of hotel management. The safety management method is based on a front desk information collection system, a main channel intelligent monitoring system, a fire fighting channel monitoring system, an intelligent elevator management system, a data storage system, an intelligent entrance guard management system and a general control networking system. According to the hotel safety management method based on artificial intelligence, the general control networking system isin network connection with the front desk information collection system, the main channel intelligent monitoring system, the fire fighting channel monitoring system, the intelligent elevator management system, the data storage system and the intelligent entrance guard management system, and thus, data can be shared among the front desk information collection system, the main channel intelligent monitoring system, the fire fighting channel monitoring system, the intelligent elevator management system, the data storage system and the intelligent entrance guard management system, so that real-time monitoring of guests in different areas of the hotel is realized, and illegal suspects can be prevented from entering the hotel or following the guests.

The invention provides a hotel intelligent comprehensive management method, which comprises the following steps: in response to a room reservation request of a user terminal, auditing user data information in the room reservation request, and pushing service content used or provided by a user according to the user data information; performing face recognition on the user, and pushing a recognitionresult to a server or a management terminal; in response to the self-check-in and registration service submitted by a self-service terminal, controlling an elevator to start a corresponding floor, inresponse to a door opening request of the user terminal, opening a door, and starting a lamplight scene used by the user and a control function; collecting and analyzing user data. The invention relates to electronic equipment, a storage medium and a system. For the service of existing hotels, functions of traditional smart home equipment are combined with hotel application scenes and a hotel operation system, high-quality check-in experience is provided for hotel guests by utilizing existing hardware and software of a hotel, the service and management level of the hotel is improved, and a whole set of intelligent system solution is formed.

The invention provides a mirror surface control system and a display screen; the mirror surface control system comprises the following units: a switch module used for receiving a switch order; a display module connected with the switch module and used for receiving the switch order sent by the switch module, starting the display screen according to the received order, controlling the display screen to display images, and receiving a selection order and sending same to a function module; the function module connected with the display module, used for determining a corresponding submodule matched with the selection order, and activating the submodule. The display module can realize conversion from the mirror to the display screen; clients can select corresponding function submodules on the display screen, thus controlling corresponding equipment, preventing problems in the prior art that the indoor household equipment can be controlled only through a switch by the bedside, providing morechoices for clients, and better serving the clients.

The embodiment of the invention relates to the technical field of light control, and particularly discloses a centralized control method and system for intelligent array light. According to the embodiment of the invention, check-in information is generated by acquiring identity information of a customer; brightness detection and comparison are carried out in real time; the position of the customer is monitored in real time; performing route illumination guidance; and follow-up auxiliary guidance is carried out. A light guiding route can be generated according to check-in information, brightness detection and comparison are carried out in real time, a brightness comparison result is generated, the light guiding route and the brightness comparison result are integrated, a lighting light guiding signal or an auxiliary light guiding signal is generated, and then the real-time position data of a customer is obtained. According to the invention, public array light path illumination guidance or public array light follow-up auxiliary guidance is carried out through the illumination light guidance signal or the auxiliary light guidance signal, so that a customer entering a hotel for the first time can be guided to check in a room through light, the customer can quickly find the room, and the check-in experience of the customer is improved.

The invention relates to a hotel identification check-in system based on speech recognition and interaction, comprising a hotel management system and a speech recognition translation system and a person identification check system communicatively connected with the hotel management system respectively. The speech recognition and translation system is used for automatically recognizing a language and directly translating the recognized language into any natural language. The personal identification system is used for verifying the identity of the passenger; Passengers who meet the check-in requirements will be checked in through the hotel management system. The check-in method is outgoing speech recognition and translation system; the use of a personal identification system for the identification of passengers; passengers who meet the check-in requirements will be checked in through the hotel management system.

The invention discloses a hotel reservation system, and belongs to the technical field of hotel management. The system comprises a user terminal and a merchant terminal. The merchant terminal comprises a self-service verification terminal, a front desk management terminal and a hotel door card terminal. The user terminal is used for obtaining a verification code after a user reserves a hotel, places an order and pays. The self-service verification terminal is used for a user to verify the check-in verification code by himself/herself, fill in check-in information and select an unoccupied roomto obtain a door card verification code of the corresponding room. The foreground management terminal is used for inquiring and managing reservation conditions and check-in conditions of all rooms under a merchant by the merchant. The hotel door card terminal is used for the user to check in after verifying the door card verification code by himself/herself. The problems of complex registration and check-in procedures, difficult hotel management and non-uniform manpower distribution during hotel verification in the existing hotel reservation mode are solved.

The invention discloses an intelligent hotel hot spring reservation management method, system and device, and a storage medium, and a consumer can complete hotel reservation and hotel registration information handling at a user side, does not need to queue up and wait for handling at a foreground, and saves time. Target hot spring information is matched according to hot spring demand parameters of consumers for selection and reservation, hot spring types, hot spring water temperature, reserved hot spring soaking time, hot spring soaking duration and hot spring soaking number of people can be determined in advance according to self conditions, a hot spring system can be conveniently regulated and controlled in advance, and people can directly go to a hot spring location to enjoy the hot spring. And the service quality of hotels and the check-in experience of consumers are improved. The hotel management system updates the reserved hot spring information in real time and arranges the reserved hot spring information, so that new target hot spring information is matched and output to be selected by consumers when the consumers input hot spring demand parameters later, and the situation that the reserved hot spring information conflicts, and the check-in experience of the consumers is affected is avoided.