Room status tracking method and system

Abstract

The invention provides a room status tracking method, a room status tracking system, a computer device, and a computer readable storage medium. The tracking method comprises the steps of: accepting areservation of a predetermined customer to the guest room; determining, for the guest room in the predetermined status, a predetermined check-in date corresponding to the guest room; and transmitting,to the customer corresponding to the predetermined check-in date, the real-time room status of the predetermined guest room in the preset time period, wherein the room status includes at least one ofthe following or a combination thereof: an unchecked status, a cleaned status, a checked out status, and an accommodating status. The technical solution provided by the invention realized that the customer who has booked the guest room may obtain the room status information of the guest room that he or she has booked at any time, know whether the predetermined room can be checked in advance according to the room status information, and flexibly arrange own itinerary according to the room status information.

Description

technical field [0001] The present invention relates to the technical field of hotel management, in particular to a room state tracking method, a room state tracking system, a computer device and a computer-readable storage medium. Background technique [0002] At present, in the relevant technology, the regular check-out time of the hotel is 12 o'clock in the morning, and after the check-out is completed, the room needs to be cleaned, so after checking out at 12 o'clock, the next customer who checks into the room needs to wait Check in takes 1 to 2 hours. However, the customers in the guest room may not check out until 12 o'clock in the morning. There are cases where customers check out early and the room is cleaned in advance, and the next customer will not know the reserved room until they arrive at the hotel after booking the hotel room. Whether you have already checked out and whether you can check in early, this leads to the situation that after the customer arrives a...

AI Technical Summary

Problems solved by technology

However, the customers in the guest room may not check out until 12 o'clock in the morning. There are cases where customers check out early and the room is cleaned in advance, and the next customer will not know the reserved room until they arrive at the hotel after booking the hotel room. Whether you have already checked out and whether you can check in early, this leads to the situation that after the customer arrives at the store in advance, he finds that the reserved room has not been checked out, and he needs to wait for a long time, and the customer is unwilling to choose to arrive at the store in advance to prevent waiting, and the hotel The guest rooms are already ready for occupancy, which results in customers being unable to check in early and resting, and the hotel's room resources also entering a state of idleness and waste

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