A patent application service system and method

A patent application and service system technology, applied in the field of data processing, can solve the problems that the inventor or the applicant cannot know the professional or professional level of the service personnel, the inventor's application documents and service dissatisfaction, etc., to save site costs and personnel costs , the effect of increasing satisfaction

Inactive Publication Date: 2019-02-26
北京八月瓜科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, the existing intellectual property service platform can simply help inventors submit application materials, or company-related professionals such as patent agents and intellectual property consultants can help inventors write relevant materials before submitting application materials. During the service period The inventor or the applicant cannot know the professional or professional level of the relevant service personnel serving him, and the person serving the inventor may not be the corresponding professional personnel, which leads to the inventor's dissatisfaction with the application documents and services

Method used

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  • A patent application service system and method
  • A patent application service system and method
  • A patent application service system and method

Examples

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Comparison scheme
Effect test

Embodiment 1

[0148] When the customer submits patent business needs to the application platform, he chooses self-service application. The details are as follows: the customer submits the patent business documents to the patent application platform, and the patent application platform sends a notification to the platform agency after receiving the patent business demand; the platform agency receives the notification. , will designate customer service to track and quality check patent business documents,

[0149]Click the notification to view the basic information of the demand submitted by the customer, and then judge whether to accept the patent business demand; if accepted, the patent agency sends a business acceptance notice to the patent application platform, and the patent application platform sends a fee payment notice to the customer; the customer pays through a third party The platform pays the fee; the patent application platform sends a payment success notification to the correspon...

Embodiment 2

[0153] When the customer submits the patent business demand to the patent application platform, he chooses the agent service. The details are as follows. The customer fills in the demand information, selects the appropriate patent agent to designate, and submits the patent business demand to the designated agent; the patent application platform sends it after receiving it. Notify the designated agent. After receiving the notification, the designated agent clicks on the notification to view the patent business requirements submitted by the customer, and then decides whether to accept the patent business requirements; if accepted, the designated agent sends an acceptance notification to the patent application platform, and the patent application The platform sends a fee payment notification to the customer; the customer pays the fee through the third-party payment platform; the patent application platform sends a payment success notification to the designated agent after receiving...

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PUM

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Abstract

The invention discloses a patent application service system and a patent application service method. The method comprises a Client and database; The patent application platform comprises a patent application module used for customers to select patent service types, technical fields and service categories according to requirements, and to publish patent service requirements to designated agents orplatforms, and the platform customer service, platform agent or designated agent serves for the patent application module and completes related patent services; a Receiving module; a Feedback module.According to the invention, the customer can select a designated agent to publish the requirement according to the requirement, or publishing requirements to the platform, the platform assigns customer service according to customer requirements, and the platform agent or the designated agent serves for the platform and completes relevant patent business, so that the customer can select the agent that meets his own requirements to serve for the platform according to the requirements, so as to increase the customer satisfaction and transparency of the service; At the same time, compared with theexisting agent, the invention not only saves the site cost but also saves the personnel cost.

Description

technical field [0001] The invention relates to the technical field of data processing, in particular to a patent application service system and method. Background technique [0002] With the rapid development of my country's science and technology and the enhancement of people's awareness of intellectual property protection, more and more enterprises, institutions and even individuals are willing to protect their brands, technologies and products by law, and obtain protection rights by applying for trademarks and patents. [0003] Since the patent, trademark and copyright application is a highly professional and complex process, in order to prevent the inventor's patent from being rejected or invalidated due to non-professional writing or reply, relevant intellectual property institutions, enterprises and institutions The unit has set up some intellectual property service platforms to assist inventors to complete patent, trademark and copyright application-related matters w...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q50/18
CPCG06Q10/06311G06Q50/184
Inventor 李长青孙鹏王丽霞李志文
Owner 北京八月瓜科技有限公司
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