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Multi-round dialogue processing method and device, equipment and storage medium

A technology of a processing device and a processing method, which is applied in the fields of electrical digital data processing, special data processing applications, instruments, etc., can solve the problems of low efficiency of dialogue process editing, and the dialogue information cannot provide accurate reply content, etc., and achieves the effect of improving rapid customization.

Inactive Publication Date: 2019-08-30
NETEASE (HANGZHOU) NETWORK CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The present invention provides a multi-round dialog processing method, device, device and storage medium, which are used to solve the problems in the prior art that the dialog process editing efficiency is low, and the dialog information of multiple intentions cannot provide accurate reply content

Method used

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  • Multi-round dialogue processing method and device, equipment and storage medium
  • Multi-round dialogue processing method and device, equipment and storage medium
  • Multi-round dialogue processing method and device, equipment and storage medium

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Embodiment Construction

[0083] In order to make the objectives, technical solutions, and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be described clearly and completely in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of the embodiments of the present invention, not all the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative work shall fall within the protection scope of the present invention.

[0084] The embodiment of the present invention provides a method for processing multiple rounds of dialogue. The method can be applied to any electronic device including a processor and a memory, or can be a terminal device, such as a personal computer PC, notebook, tablet, wearable Products, smart speakers, smart home appliances, sma...

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Abstract

The invention provides a multi-round dialogue processing method and device, equipment and a storage medium. The method comprises the steps of obtaining first dialogue information input by a user through a first dialogue unit, according to the first conversation information and a preset first branch list, determining first reply content, wherein the first branch list is used for indicating a targetbranch corresponding to the first dialogue information; activating a second dialogue unit according to the dialogue flow chart; editing the conversation flow chart is edited through the visual conversation unit, confirming the target branch of the conversation information with the multiple intentions is confirmed through the preset branch list, then obtaining the reply content is obtained according to the target branch, therefore, rapid customization of the multi-round conversation flow is improved, and the accurate reply content is provided for the conversation information with the multipleintentions.

Description

Technical field [0001] The present invention relates to the technical field of man-machine dialogue, in particular to a method, device, equipment and storage medium for processing multiple rounds of dialogue. Background technique [0002] Conversational AI (Conversational AI) refers to a series of AI technologies displayed by machines and humans in the process of simulating real dialogue. Conversational AI is mainly divided into two categories: single-round dialogue and multi-round dialogue. Compared with a single round of dialogue, multiple rounds of dialogue need to synthesize the context of the dialogue to generate reply content. [0003] For multiple rounds of dialogue, there are mainly two solutions provided by the prior art, including: 1. Filling the slot, by predefining the task word slot and intent, and conducting multiple rounds of dialogue with the user according to the filling of the word slot until the word slot is filled Full, such as Baidu's understanding and intera...

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332
CPCG06F16/3329
Inventor 张林箭毛晓曦范长杰
Owner NETEASE (HANGZHOU) NETWORK CO LTD
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