A fault handling method, system and device and storage medium

Abstract

Embodiments of the present invention provide a fault handling method, a system, an apparatus, and a computer-readable storage medium, wherein the method includes: acquiring basic data and real-time business data, and counting the business data to obtain historical data , and store the basic data, the business data and the historical data in a preset database according to preset data rules; A business request operation in the information system, obtaining response data corresponding to the business request operation from the database according to the business request operation; analyzing the response data, and troubleshooting according to the analysis result and the basic data deal with. The embodiment of the present invention can automatically handle the faults of each service platform, realizes intelligent operation and maintenance, saves labor costs, reduces the pressure of operation and maintenance caused by the expansion of Internet of Things services, and improves the efficiency of fault handling.

Description

technical field [0001] The present invention relates to the technical field of video networking, and in particular, to a fault handling method, a system, a device, and a computer-readable storage medium. Background technique [0002] Video networking is a dedicated network based on Ethernet hardware for high-speed transmission of high-definition video and dedicated protocols. Video networking is a more advanced form of the Internet and a real-time network. [0003] The current fault handling system of the Internet of Views is based on a well-deep architecture design, with functions scattered but not aggregated, and data content not shared. When one or more business platforms in the Internet of Things are faulty, the business platform will individually prompt and notify the operation and maintenance personnel to handle the fault. [0004] With the gradual expansion of the Internet of Things business, there are more and more business platforms. Accordingly, it is necessary to...

AI Technical Summary

Problems solved by technology

[0004] With the gradual expansion of the Internet of Things business, there are more and more business platforms. Accordingly, it is necessary to equip each business platform with operation and maintenance personnel, and to deal with the faults of each business platform, which increases the labor cost and the efficiency of fault handling is low.

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