Delivery locker operation guide method and device, delivery locker and storage medium

A technology for guiding devices and operating options, applied in the direction of instruments, coin-operated equipment for distributing discrete items, coin-free or similar appliances, etc., can solve problems such as complaints, abandonment of use, poor user experience, etc., to improve efficiency , to achieve the effect of personalization and flexibility

Active Publication Date: 2019-10-29
SHENZHEN HIVE BOX TECHNOLOGY CO LTD
View PDF6 Cites 3 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the current use of express cabinets, there is a lack of effective operation education guidelines for more complex new functions. Online customer service is mainly relied on to answer instructions for users, and users need to spend a lot of time to understand customer serv

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Delivery locker operation guide method and device, delivery locker and storage medium
  • Delivery locker operation guide method and device, delivery locker and storage medium
  • Delivery locker operation guide method and device, delivery locker and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0038] figure 1 It is a flow chart of the express cabinet operation guidance method provided in Embodiment 1 of the present invention. The method can be executed by the express cabinet or the server, and specifically includes the following steps:

[0039] Step 110, acquiring the user's current operation information on the express cabinet and the user's identity information, the current operation information including operation time and operation options.

[0040] In this embodiment, the user's current operation information on the express cabinet is obtained by the express cabinet. Specifically, when the user selects the operation option of the express cabinet, the express cabinet will obtain information about the user's operation time and operation options. Exemplarily, the operation option is a function button on the express cabinet that can be clicked by the user or a function option that can be selected by the user.

[0041] In this embodiment, the user's identity informat...

Embodiment 2

[0065] Figure 4 It is a flow chart of the express cabinet operation guidance method provided in Embodiment 2 of the present invention. The method can be executed by the express cabinet, and specifically includes the following steps:

[0066] Step 201, receiving the operation guidance template issued by the server;

[0067] In this embodiment, the guide template is uploaded to the server by the operator through the operation system.

[0068] Exemplarily, the template issued by the server specifically includes:

[0069] A1. Create the operation guide name according to the creation instruction of the operator;

[0070] A2. Receive preset user identity tags and preset operation information, where the operation information includes effective time and operation options;

[0071] A3. Receive the operation guidance instructions uploaded by the operator, where the operation guidance instructions include: one or more of video, text, picture, sound and program;

[0072] A4. Generate...

Embodiment 3

[0105] Figure 7 The express cabinet operation guidance device provided by the embodiment of the present invention can execute the express cabinet operation guidance method provided in the first embodiment of the present invention, and has corresponding functional modules and beneficial effects for executing the method.

[0106] The information acquisition module 71 is configured to acquire the user's current operation information on the express cabinet and the user's identity information, the current operation information including operation time and operation options.

[0107] In this embodiment, the user's identity information includes the user's business type and role tag. Exemplarily, the business type includes: delivery, pick-up, maintenance or management, etc.; the role tag includes: registration time, gender, age and / or business rating, etc. In this embodiment, the user's identity information is obtained according to the registration information in the user's current ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

The invention discloses a delivery locker operation guide method and device, a delivery locker and a storage medium. The delivery locker operation guide method comprises the following steps: acquiringcurrent operation information of a user for a delivery locker and identity information of the user, wherein the current operation information includes operation time and an operation option; matchingthe identity information with preset identity tags, wherein the identity tags correspond to operation options one by one; if the matching succeeds, judging whether the operation time is within the effective time of an operation guide corresponding to the operation option or not; and if the operation time is within the effective time of the operation guide, starting the operation guide corresponding to the operation option. Through matching of the identity information and the preset identity tags, the problem concerned with personalization of the operation guide is solved; the operation guidecan be implemented according to different operation demands of different users; and the delivery locker operation experience of the users is improved.

Description

technical field [0001] The embodiments of the present invention relate to express cabinet operation guidance technology, and in particular, relate to an express cabinet operation guidance method, device, express cabinet and storage medium. Background technique [0002] The courier cabinet covers a large number of users in the community. In addition to the basic courier delivery and pickup functions, some new functions will be updated. Effective Functional Operations Education Guide. [0003] In the current use of express cabinets, there is a lack of effective operation education guidelines for more complex new functions. Online customer service is mainly relied on to answer instructions for users, and users need to spend a lot of time to understand customer service descriptions and learn the operation of new functions of express cabinets. For some solutions, on the one hand, the workload of consulting customer service increases, and on the other hand, some users even give u...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
IPC IPC(8): G09B19/00G07F17/12
CPCG09B19/00G07F17/12
Inventor 马海燕
Owner SHENZHEN HIVE BOX TECHNOLOGY CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap