Robot data processing method and device

A processing method and technology of a processing device, which are applied in the field of mobile robots, can solve the problems of R&D personnel unable to obtain fault information in time, affecting the user experience, and unable to determine the solid cause of the fault.

Pending Publication Date: 2019-11-15
北京云迹科技股份有限公司
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Problems solved by technology

At present, the defects and deficiencies of mobile robots on the market are mainly due to problems in specific operation scenarios, and after the corresponding services cannot be provided normally, they are fed back by the personnel of the user, and then fed back to the supplier, and the supplier After the R&D personnel reproduce the problem, do corresponding maintenance
Therefore, all problems are learned of the fault after the service cannot be provided, which seriously affects the user experience. On the other hand, the R&D personnel cannot obtain the fault information in time, and cannot determine the solid cause of the fault before the problem is reproduced, seriously Affects Troubleshooting Efficiency
[0003] Aiming at many technical problems existing in related technologies, effective solutions have not yet been proposed

Method used

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Embodiment Construction

[0054] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is an embodiment of a part of the application, but not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0055]It should be noted that the terms "first" and "second" in the description and claims of the present application and the above drawings are used to distinguish similar objects, but not necessarily used to describe a specific sequence or sequence. It should be understood that the data so used may be interchanged under appropriate circumstances for ...

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Abstract

The invention discloses a robot data processing method and device capable of remotely carrying out fault judgment. The robot data processing method comprises the steps: obtaining a current execution task and task execution data of a movable robot; judging whether the task execution data is normal data or not; when the task execution data is abnormal data, generating fault information according tothe task execution data; collecting task information and position information of the movable robot; acquiring a nearby idle robot according to the position information; sending the task information tothe idle robot, and deleting the task information on the movable robot; and enabling the idle robot to replace a movable robot to execute a corresponding task. The purposes of remotely acquiring thefault information and confirming and eliminating the fault before the fault occurs are achieved; and meanwhile, other robots capable of normally operating can be arranged to replace the fault robot toexecute the task in case of a fault, so that the technical effect of improving the user experience is achieved.

Description

technical field [0001] The present application relates to the field of mobile robots, in particular, to a method and device for processing robot data. Background technique [0002] At present, mobile robots are provided by suppliers to users, and suppliers are responsible for maintaining mobile robots. At present, the defects and deficiencies of mobile robots on the market are mainly due to problems in specific operation scenarios, and after the corresponding services cannot be provided normally, they are fed back by the personnel of the user, and then fed back to the supplier, and the supplier After the R&D personnel reproduce the problem, we will do corresponding maintenance. Therefore, all problems are discovered after the service cannot be provided, which seriously affects the user experience. On the other hand, the R&D personnel cannot obtain the fault information in time, and cannot determine the solid cause of the fault before the problem is reproduced, seriously af...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/00G06F11/28G06F11/30
CPCG06F11/006G06F11/28G06F11/3017
Inventor 支涛苏亮
Owner 北京云迹科技股份有限公司
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