Method for intelligent consultation through using intelligent robot

An intelligent robot and intelligent technology, applied in the field of human-computer interaction, can solve problems such as the poor effect of robot consulting services and poor user experience of taxpayers, and achieve the effect of high efficiency, affinity and good response to intelligent consulting

Pending Publication Date: 2019-12-03
SHANDONG INSPUR COMML SYST CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This results in a poor user experience for taxpayers and a poor consulting service for bots

Method used

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  • Method for intelligent consultation through using intelligent robot

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Embodiment Construction

[0029] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative work belong to the protection of the present invention. scope.

[0030] The specific deployment process is as follows:

[0031] 1. First, deploy the client of intelligent consulting on the intelligent robot, or integrate the client into the robot system as a system application. When the taxpayer asks a question to the intelligent robot, the robot collects the question and transmits the question to the application la...

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Abstract

The invention provides a method for intelligent consultation through using an intelligent robot and belongs to the technical field of human-computer interaction. The method mainly aims to enable theintelligent robot to collect questions and display answers of the questions to a question proposer through effective combination of an intelligent robot platform and deep learning, thereby achieving user interaction and taxpayer service handling.

Description

technical field [0001] The invention relates to human-computer interaction technology, in particular to an intelligent consultation method using an intelligent robot. Background technique [0002] In more and more industries and scenarios, the emergence of intelligent robots has improved the quality of human life and brought great convenience to our daily life. Most of the existing robots are purely consulting services, such as design Set a very small number of questions and answers, and communicate with users by clicking on the touch screen. There is a big gap between human-computer interaction and operability as expected. In this type of interaction, taxpayers need to frequently click on the touch screen, and may not get the desired answer after consulting the question at the end. At this time, taxpayers need to go to the manual window for detailed consultation. As a result, the user experience for taxpayers is poor, and the consulting services of robots are also ineffect...

Claims

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Application Information

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IPC IPC(8): G06F16/332G06F16/33G06F17/27G06Q40/00
CPCG06F16/3329G06F16/3344G06Q40/10
Inventor 崔璨林帅于磊
Owner SHANDONG INSPUR COMML SYST CO LTD
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