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System error checking method and system error checking device

A system error and test environment technology, applied in the field of computer networks, can solve problems such as unknown hidden dangers, multiple resources, and influence

Active Publication Date: 2022-08-02
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the full deployment of dynamic logs consumes too many resources, and there are unknown hidden dangers. Once hidden dangers occur, it may have a catastrophic impact

Method used

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  • System error checking method and system error checking device
  • System error checking method and system error checking device
  • System error checking method and system error checking device

Examples

Experimental program
Comparison scheme
Effect test

no. 1 example

[0047] The first embodiment of the present invention provides a system error checking method. figure 2 Shown is a flow chart of the steps of the system error troubleshooting method according to the first embodiment of the present invention. like figure 2 As shown, the system error troubleshooting method according to the embodiment of the present invention includes the following steps:

[0048] 101. Provide a test environment when a system error is detected in the current system operating environment;

[0049] In a typical client-server interaction application environment, the user performs related operations on the client, the client sends the request to the server, and the server receives the client's request and feeds back information to the client to complete an interactive operation.

[0050] When a user performs an operation on the client, the server will normally send a success or failure feedback message to the client after receiving the user's operation. However, ...

no. 2 example

[0075] The second embodiment of the present invention provides a system error checking method. image 3 Shown is a flow chart of the steps of the system error troubleshooting method according to the second embodiment of the present invention. like image 3 As shown, the system error troubleshooting method according to the embodiment of the present invention has the following steps:

[0076] S203, when a system error is detected in the current system operating environment, a test environment is provided;

[0077] S204, when detecting the operation of the target account, switch the operating environment corresponding to the target account from the current system operating environment to the test environment;

[0078] S205, obtaining user behavior information and system abnormality information generated by the target account performing the operation of reproducing the system error in the test environment;

[0079] S206, check for system errors according to the obtained user be...

no. 3 example

[0119] The third embodiment of the present invention provides a system error checking device, such as Image 6 As shown, the device includes:

[0120] providing a module 301 for providing a test environment when a system error is detected in the current system operating environment;

[0121] The switching module 302 is configured to switch the operating environment corresponding to the target account from the current system operating environment to the test environment when the operation of the target account is detected;

[0122] The obtaining module 303 is used for obtaining user behavior information and system abnormality information generated by the target account performing the operation of reproducing the system error in the test environment;

[0123] The checking module 304 is used for checking system errors according to the obtained user behavior information and system abnormality information.

[0124] To sum up, the system error checking device proposed in this embo...

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Abstract

The present application discloses a system error checking method and a system error checking device. The system error checking method includes the following steps: providing a test environment; when detecting an operation of a target account in the current system operating environment, switching the operating environment corresponding to the target account from the current system operating environment to the testing environment; user behavior information and system exception information to troubleshoot system errors. The system error checking method and device provided by the present invention have at least the following technical effects: the system error checking method provided by the present invention diverts online users to the test environment, and solves the cost problem of system error checking with a small amount of machines and computing resources.

Description

technical field [0001] The present application relates to the field of computer networks, and in particular, to a system error checking method and system error checking device. Background technique [0002] In the field of Internet technology, when there is a problem with the network system, problem analysis and troubleshooting are required. Troubleshooting of network systems mainly relies on application log analysis. User behavior is obtained based on the calculation and analysis of massive logs. Therefore, a lot of machine resources and computing resources will be wasted in troubleshooting. However, the probability of occurrence of the problem is low, so the investment of the above-mentioned machine resources and computing resources will cause waste. [0003] In addition, if there is a problem with the general network system, the user needs to provide the problem reproduction scene, page address, and operation path. The system R&D personnel reproduce the problem accordi...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L41/0677H04L41/14H04L43/0817H04L43/10H04L43/0823H04L43/00H04L9/40H04L67/00
CPCH04L41/0677H04L41/145H04L43/0817H04L43/10H04L43/0823H04L43/14H04L63/0815H04L63/0876H04L67/34
Inventor 韩方超阳际荣耿诚张天博王华李增辉
Owner ALIBABA GRP HLDG LTD
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