System error checking method and device

A system error and target account technology, applied in the field of computer networks, can solve problems such as unknown hidden dangers, multiple resources, and influence

Active Publication Date: 2020-02-25
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the full deployment of dynamic logs consumes too many resources, and there are unknown hidden dangers. Once hidden dangers occur, it may have a catastrophic impact

Method used

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  • System error checking method and device

Examples

Experimental program
Comparison scheme
Effect test

no. 1 example

[0047] The first embodiment of the present invention provides a method for checking system errors. figure 2 Shown is a flow chart of the steps of the method for troubleshooting a system error in the first embodiment of the present invention. Such as figure 2 As shown, the system error troubleshooting method of the embodiment of the present invention includes the following steps:

[0048] S101: Provide a test environment when a system error is detected in the current system operating environment;

[0049] In a typical client-server interaction application environment, the user performs related operations on the client, the client sends a request to the server, and the server receives the client's request and feeds back information to the client to complete an interactive operation.

[0050] When the user performs an operation on the client, under normal circumstances, the server will send a success or failure feedback message to the client after receiving the user's operation. Howe...

no. 2 example

[0075] The second embodiment of the present invention provides a method for checking system errors. image 3 Shown is a flowchart of the steps of a method for troubleshooting a system error according to a second embodiment of the present invention. Such as image 3 As shown, the system error checking method of the embodiment of the present invention has the following steps:

[0076] S203: Provide a test environment when a system error is detected in the current system operating environment;

[0077] S204: When the operation of the target account is detected, the operating environment corresponding to the target account is switched from the current system operating environment to the test environment;

[0078] S205: Obtain user behavior information and system abnormal information generated by the target account performing an operation to reproduce system errors in the test environment;

[0079] S206: Check for system errors according to the acquired user behavior information and system...

no. 3 example

[0119] The third embodiment of the present invention provides a system error checking device, such as Image 6 As shown, the device includes:

[0120] Provide a module 301 for providing a test environment when a system error is detected in the current system operating environment;

[0121] The switching module 302 is configured to switch the operating environment corresponding to the target account from the current system operating environment to the test environment when the operation of the target account is detected;

[0122] The obtaining module 303 is configured to obtain user behavior information and system abnormal information generated by the operation of the target account to reproduce system errors in the test environment;

[0123] The troubleshooting module 304 is used for troubleshooting system errors according to the acquired user behavior information and system abnormal information.

[0124] In summary, the system error checking device proposed in this embodiment has at le...

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Abstract

The invention discloses a system error checking method and device. The system error checking method comprises the following steps: providing a test environment; when the operation of the target account is detected in the current system operation environment, switching the operation environment corresponding to the target account from the current system operation environment to the test environment; and checking system errors according to the obtained user behavior information and the system abnormal information. The system error checking method and device provided by the invention at least have the following technical effects: the system error checking method provided by the invention guides online users to a test environment, and solves the problem of system error checking cost by using asmall amount of machines and computing resources.

Description

Technical field [0001] This application relates to the field of computer networks, and in particular, to a system error checking method and a system error checking device. Background technique [0002] In the field of Internet technology, when problems occur in the network system, problem analysis and troubleshooting are required. The troubleshooting of network systems mainly relies on application log analysis. User behavior is obtained based on the calculation and analysis of massive logs. Therefore, a lot of machine resources and computing resources will be wasted on troubleshooting. However, the probability of occurrence of the problem is low, so the above-mentioned machine resources and computing resources will be wasted. [0003] In addition, if there is a problem in a general network system, the user needs to provide the scene of the problem, the address of the page, and the operation path. The system developer uses the above information to reproduce the problem, and then ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04L12/26H04L29/06H04L29/08
CPCH04L41/0677H04L41/145H04L43/0817H04L43/10H04L43/0823H04L43/14H04L63/0815H04L63/0876H04L67/34
Inventor 韩方超阳际荣耿诚张天博王华李增辉
Owner ALIBABA GRP HLDG LTD
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