Network diagnostic processing method, device, network system and server

Abstract

Embodiments of the present application provide a network diagnosis processing method, device, network system, and server. When an abnormality is detected in the network communication behavior between the first telemedicine terminal and the second telemedicine terminal, determine the corresponding network communication behavior. The project to be diagnosed, and then further determine the target diagnosis project that has a business relationship with the current project to be diagnosed, so that when the network diagnosis is performed on the current project to be diagnosed, the network diagnosis is also performed on the target diagnosis project. Items are repaired with corresponding target diagnostic items. In this way, by performing network diagnosis and repair on the target diagnostic item that has a business relationship with the current item to be diagnosed, it can effectively avoid the frequent occurrence of abnormal business cooperation that may exist in the traditional solution after the repair is completed, and effectively improve the fault repair. The reliability ensures the normal operation of the entire business process.

Description

technical field [0001] The present application relates to the field of remote network technologies, and in particular, relates to a network diagnosis processing method, device, network system and server. Background technique [0002] During the communication process of telemedicine terminals, there may often be abnormalities in the communication process (for example, business items cannot be loaded, or business items can be loaded but a certain business node cannot interact normally, etc.), so it is necessary to The network is diagnosed and repaired. [0003] In the traditional solution, when an abnormality occurs in the communication process, the diagnostic item of the relevant business is usually directly located, and after detailed diagnosis, the fault is repaired according to the pre-configured fault repair script. However, the inventors of the present application found that usually After adopting the above-mentioned traditional solution, there will still be incomplete ...

AI Technical Summary

Problems solved by technology

[0003] In the traditional solution, when an abnormality occurs in the communication process, the diagnostic item of the relevant business is usually directly located, and after detailed diagnosis, the fault is repaired according to the pre-configured fault repair script. However, the inventors of the present application found that usually After adopting the above-mentioned traditional solution, there will still be incomplete fault repair, that is, after the repair is completed, there may still be frequent abnormal business cooperation in the follow-up, and the speed of network abnormal repair is directly related to the health status of the patient. The real-time requirements are extremely high. If the failure is not completely repaired, it may have a great impact on the normal operation of the entire business process.

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