Network diagnosis processing method and device, network system and server

Abstract

The embodiment of the invention provides a network diagnosis processing method and device, a network system and a server. When it is detected that the network communication behavior between the firstremote medical terminal and the second remote medical terminal is abnormal; determining a to-be-diagnosed item corresponding to the network communication behavior, and then further determining a target diagnosis item having a business relation with the current to-be-diagnosed item, so that when the current to-be-diagnosed item is subjected to network diagnosis, the target diagnosis item is subjected to network diagnosis together, and each current to-be-diagnosed item and the corresponding target diagnosis item are repaired. Therefore, network diagnosis and restoration are carried out on the target diagnosis item having the business relation with the current item to be diagnosed; according to the invention, the possible abnormal condition of frequent service cooperation after the repair inthe traditional scheme can be effectively avoided, the reliability of fault repair is effectively improved, and the normal operation of the whole service process is guaranteed.

Description

technical field [0001] The present application relates to the field of remote network technologies, and in particular, relates to a network diagnosis processing method, device, network system and server. Background technique [0002] During the communication process of telemedicine terminals, there may often be abnormalities in the communication process (for example, business items cannot be loaded, or business items can be loaded but a certain business node cannot interact normally, etc.), so it is necessary to The network is diagnosed and repaired. [0003] In the traditional solution, when an abnormality occurs in the communication process, the diagnostic item of the relevant business is usually directly located, and after detailed diagnosis, the fault is repaired according to the pre-configured fault repair script. However, the inventors of the present application found that usually After adopting the above-mentioned traditional solution, there will still be incomplete ...

AI Technical Summary

Problems solved by technology

[0003] In the traditional solution, when an abnormality occurs in the communication process, the diagnostic item of the relevant business is usually directly located, and after detailed diagnosis, the fault is repaired according to the pre-configured fault repair script. However, the inventors of the present application found that usually After adopting the above-mentioned traditional solution, there will still be incomplete fault repair, that is, after the repair is completed, there may still be frequent abnormal business cooperation in the follow-up, and the speed of network abnormal repair is directly related to the health status of the patient. The real-time requirements are extremely high. If the failure is not completely repaired, it may have a great impact on the normal operation of the entire business process.

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