Network system and network diagnosis processing method and device

Abstract

The embodiment of the invention provides a network system and a network diagnosis processing method and device. The method comprises steps of determining a to-be-diagnosed item corresponding to a network communication behavior when the network communication behavior between a first remote medical terminal and a second remote medical terminal is detected to be abnormal, and then further determininga target diagnosis item having a business relationship with the current to-be-diagnosed item so that when the current to-be-diagnosed item is subjected to network diagnosis, the target diagnosis itembeing subjected to network diagnosis together, and each current to-be-diagnosed item and the corresponding target diagnosis item being repaired. The method is advantaged in that network diagnosis andrestoration are carried out on the target diagnosis project having the business relationship with the current to-be-diagnosed project together, the situation that in a traditional scheme, after restoration is completed, business cooperation is likely to frequently occur and abnormal conditions exist can be effectively avoided, and reliability of fault restoration is effectively improved; and normal operation of the whole business process is ensured.

Description

technical field [0001] The present application relates to the field of remote network technologies, and in particular, to a network system, a network diagnosis and processing method, and an apparatus. Background technique [0002] In the process of communication between telemedicine terminals, there may be an abnormal communication process (for example, a business item cannot be loaded, or a business item can be loaded but a business node cannot interact normally, etc.), so it is necessary to monitor the communication between telemedicine terminals Diagnose and repair the network. [0003] In the traditional solution, when an abnormality occurs in the communication process, the diagnosis item of the relevant service is usually directly located, and the fault is repaired according to the pre-configured fault repair script after detailed diagnosis. After the above traditional solution is adopted, there will still be incomplete fault repair, that is, after the repair is comple...

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Problems solved by technology

[0003] In the traditional solution, when an abnormality occurs in the communication process, the diagnostic item of the relevant business is usually directly located, and after detailed diagnosis, the fault is repaired according to the pre-configured fault repair script. However, the inventors of the present application found that usually After adopting the above-mentioned traditional solution, there will still be incomplete fault repair, that is, after the repair is completed, there may still be frequent abnormal business cooperation in the follow-up, and the speed of network abnormal repair is directly related to the health status of the patient. The real-time requirements are extremely high. If the failure is not completely repaired, it may have a great impact on the normal operation of the entire business process.

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