Car-hailing order processing method and device

A processing method, a car-hailing technology, applied in the Internet field, can solve the problems of passenger fund loss, waste of platform capacity and driver time, and driver's inability to contact passengers, etc., to achieve the effect of avoiding capacity waste

Pending Publication Date: 2020-11-17
HANHAI INFORMATION TECH SHANGHAI
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, if the passenger's terminal is in a low-battery state, there is no charging device, and the car is urgently needed, if the driver arrives at the boarding point, the passenger's terminal is turned off due to insufficient power, the driver cannot contact the passenger, and there is a possibility that the order has to be cancelled. Happening
The failure of appointments caused by such objective reasons not only wastes platform capacity and driver time, but may also require passengers to pay order cancellation fees, causing financial losses to passengers

Method used

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  • Car-hailing order processing method and device
  • Car-hailing order processing method and device
  • Car-hailing order processing method and device

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Embodiment Construction

[0025] In order to make the above objects, features and advantages of the present invention more comprehensible, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments.

[0026] refer to figure 1 , figure 1 A schematic flow chart showing a conventional car-hailing order processing solution. The processing scheme of the conventional car-hailing order may involve the passenger's terminal (first terminal), the driver's terminal (second terminal) and the car-hailing server. The passenger's terminal can send a car-hailing request message to the car-hailing server, and the car-hailing request message can include the starting point and the ending point of the passenger's car-hailing request. The car-hailing server creates car-hailing order information based on the car-hailing request information, and the car-hailing order information also includes the starting and ending points of the passenger's car-ha...

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Abstract

The embodiment of the invention provides a car-hailing order processing method and device, and the method comprises the steps: receiving car-hailing request information from a first terminal, and generating car-hailing order information according to the car-hailing request information, wherein the car-hailing order information comprises the electric quantity value of the first terminal, the ordercancelling fee, and the order cancelling responsibility type; receiving terminal electric quantity information reported by the first terminal according to a preset period, and updating the first terminal electric quantity value according to the terminal electric quantity information; when the electric quantity value of the first terminal is smaller than or equal to a preset electric quantity threshold value, pushing prompt information to a second terminal, wherein the prompt information indicates the possibility that the second terminal cannot communicate with the first terminal. According tothe embodiment of the invention, a user of the second terminal can be reminded about the risk of breaking an appointment of a user of the first terminal in advance, and the problem of transport capacity waste caused by empty driving of the user of the second terminal is avoided.

Description

technical field [0001] The invention relates to the technical field of the Internet, in particular to a method and device for processing car-hailing orders. Background technique [0002] With the development of the mobile Internet, online car-hailing has become a common way for people to travel. However, there are uncertainties in the offline pick-up process of online car-hailing vehicles. For example, subjective or objective factors such as the passenger’s terminal being unavailable, passengers’ reluctance to use the car, and the driver’s refusal to pick up passengers often lead to mutual refusal of appointments. Therefore, different online car-hailing platforms increase the cost of no-shows and improve the success rate of car-hailing by setting order cancellation fees and limiting driver cancellations. [0003] For example, if the driver arrives at the pick-up point and the passenger fails to get on the bus within the agreed time, the driver can cancel the order without r...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/02G06Q30/06G06Q50/30
CPCG06Q10/02G06Q30/0635G06Q50/30
Inventor 杨勇焦桐罗冰寒
Owner HANHAI INFORMATION TECH SHANGHAI
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