Car-hailing order processing method and device

Abstract

The embodiment of the invention provides a car-hailing order processing method and device, and the method comprises the steps: receiving car-hailing request information from a first terminal, and generating car-hailing order information according to the car-hailing request information, wherein the car-hailing order information comprises the electric quantity value of the first terminal, the ordercancelling fee, and the order cancelling responsibility type; receiving terminal electric quantity information reported by the first terminal according to a preset period, and updating the first terminal electric quantity value according to the terminal electric quantity information; when the electric quantity value of the first terminal is smaller than or equal to a preset electric quantity threshold value, pushing prompt information to a second terminal, wherein the prompt information indicates the possibility that the second terminal cannot communicate with the first terminal. According tothe embodiment of the invention, a user of the second terminal can be reminded about the risk of breaking an appointment of a user of the first terminal in advance, and the problem of transport capacity waste caused by empty driving of the user of the second terminal is avoided.

Description

technical field [0001] The invention relates to the technical field of the Internet, in particular to a method and device for processing car-hailing orders. Background technique [0002] With the development of the mobile Internet, online car-hailing has become a common way for people to travel. However, there are uncertainties in the offline pick-up process of online car-hailing vehicles. For example, subjective or objective factors such as the passenger’s terminal being unavailable, passengers’ reluctance to use the car, and the driver’s refusal to pick up passengers often lead to mutual refusal of appointments. Therefore, different online car-hailing platforms increase the cost of no-shows and improve the success rate of car-hailing by setting order cancellation fees and limiting driver cancellations. [0003] For example, if the driver arrives at the pick-up point and the passenger fails to get on the bus within the agreed time, the driver can cancel the order without r...

AI Technical Summary

Problems solved by technology

However, if the passenger's terminal is in a low-battery state, there is no charging device, and the car is urgently needed, if the driver arrives at the boarding point, the passenger's terminal is turned off due to insufficient power, the driver cannot contact the passenger, and there is a possibility that the order has to be cancelled. Happening

The failure of appointments caused by such objective reasons not only wastes platform capacity and driver time, but may also require passengers to pay order cancellation fees, causing financial losses to passengers

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