Simultaneous voice and data content driven commercial data platform

A database, interactive data technology, used in business, data processing applications, structured data retrieval, etc.

Active Publication Date: 2021-02-09
T 倪迪德哈马塔特 +2
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Furthermore, for all its advantages, voice interaction may fall short in certain tasks where visual communication enhanced by simultaneous sharing of data content may be more effec

Method used

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  • Simultaneous voice and data content driven commercial data platform
  • Simultaneous voice and data content driven commercial data platform
  • Simultaneous voice and data content driven commercial data platform

Examples

Experimental program
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Embodiment Construction

[0022] The following is a detailed description of systems and methods for facilitating a simultaneous voice and data content driven business data platform, followed by a description of the various functions enabled by such a simultaneous voice and data content driven business data platform. These examples are non-limiting and provided for illustration purposes. For example, many of the examples in this description are limited to situations where both parties to a conversation are using smartphones or other mobile devices, but the platforms described herein will work no matter what type of device is used to access them. Furthermore, many of the examples in this specification are limited to situations in which parties use the platform in conjunction with data channels as well as voice channels. However, the methods disclosed herein provide certain beneficial functionality regardless of whether only one party is connected to the platform via a data channel or via a voice channel....

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Abstract

Methods and systems are disclosed that facilitate a commercial data platform that enhances the interaction between a dialer and receiver during a voice call by simultaneously delivering and tracking data content that promotes ongoing commerce and interactions between these parties. One such system includes first and second interaction managers on a dialer device and a receiver device that transmitfirst and second sets of interaction data to a database during a call. A server obtains receiver content data from the database using the receiver identifier, transmits the receiver content data to the dialer device, obtains dialer content data from the database using the dialer identifier, transmits the dialer content data to the receiver device, and stores data from both the first set of ID andthe second set of ID in the database in association with both the receiver identifier and the dialer identifier.

Description

[0001] Cross References to Related Applications [0002] This application claims the benefit of U.S. Patent Application 16 / 176,113, filed October 31, 2018, and U.S. Provisional Application 62 / 611,690, filed December 29, 2017. Background technique [0003] Every year of the information age sees the continuous development of more ways by which people can communicate and disseminate information. However, person-to-person voice communication over the phone remains one of the most efficient and preferred ways for people to communicate. Even when people use the Internet to search, they often call and search on the phone. Indeed, market analysts found that 48% of local mobile web searches end in a phone call. Additionally, inbound phone calls are considered the highest quality form of sales leads because people only tend to call a company when they are almost ready to buy a good or service. Thus, telephone calls represent a high-value potential sales channel for businesses and a h...

Claims

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Application Information

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IPC IPC(8): H04M3/51
CPCG06F16/3329H04M3/4878H04M7/0036H04M2203/252H04M3/4211H04M3/42068G06Q30/0641G06Q30/0251G06Q20/12G06Q20/16G06Q20/0655G06F16/27
Inventor T·倪迪德哈马塔特T·马斯伦V·印塔那塔
Owner T 倪迪德哈马塔特
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