Fault processing method, device and system and one-way set top box
A troubleshooting method and one-way set-top box technology, applied in TV, electrical components, selective content distribution, etc., can solve problems such as no reservation, increased difficulty in solving problems, and long feedback process time, so as to achieve speed improvement and reduce subjective influence , cost reduction effect
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[0044] In order to make the purposes, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments It is a part of the embodiments of this application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.
[0045] If the one-way set-top box fails, the user can only feedback the cause of the failure, or return to the manufacturer to reproduce the failure, and then solve the problem. Because the first scene of the fault is not reserved, it is more difficult to solve the problem.
[0046] Based on the above technical problems, this embodiment provides a fa...
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