Information acquisition method and device, computer readable storage medium and electronic equipment

A technology for acquiring methods and categories, applied in the computer field, can solve problems such as low accuracy and time-consuming, and achieve the effects of improving efficiency and accuracy, solving multi-classification problems, and expanding model coverage.

Pending Publication Date: 2021-12-10
BEIJING WODONG TIANJUN INFORMATION TECH CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

For options with many options and the fillers are not familiar with the relevant content, it will take a lot of time and the accuracy rate is low

Method used

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  • Information acquisition method and device, computer readable storage medium and electronic equipment
  • Information acquisition method and device, computer readable storage medium and electronic equipment
  • Information acquisition method and device, computer readable storage medium and electronic equipment

Examples

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Embodiment Construction

[0043] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete and will fully convey the concept of example embodiments to those skilled in the art.

[0044] Furthermore, the described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided in order to give a thorough understanding of embodiments of the present disclosure. However, those skilled in the art will appreciate that the technical solutions of the present disclosure may be practiced without one or more of the specific details, or other methods, components, means, steps, etc. may be employed. In other instances, well-known methods, ap...

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PUM

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Abstract

The invention relates to the field of computers, and provides an information acquisition method and device, a computer readable storage medium and electronic equipment. The method comprises: obtaining a multi-dimensional feature data set corresponding to a service request, wherein the multi-dimensional feature data set comprises multiple pieces of feature data of multiple dimensions; obtaining a feature vector set of the multi-dimensional feature data set, and inputting the feature vector set of the multi-dimensional feature data set into a category prediction model to obtain a prediction category corresponding to the multi-dimensional feature data set and a prediction probability corresponding to the prediction category; and obtaining target category information corresponding to the service request according to the prediction category and the prediction probability corresponding to the prediction category. The target category information of the service request is acquired through the feature data of multiple dimensions, so that the accuracy of information acquisition is improved.

Description

technical field [0001] The present disclosure relates to the field of computer technology, and in particular, to an information acquisition method, an information acquisition device, a computer-readable storage medium, and electronic equipment. Background technique [0002] With the development of computer technology, many large enterprises, government departments and other institutions will use computer technology to submit related problem forms when dealing with customer problems or cross-departmental collaborative processing problems. This method can clearly record and save related problems and solutions, avoiding the omission of related problems. [0003] In the prior art, it is often used to fill in the question form purely by hand, or a default option with the most filling times is built-in mechanized in the options to help human selection. For options with many options and the fillers are not familiar with the relevant content, it will take a lot of time and the accu...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/35G06F16/182G06Q30/06
CPCG06F16/35G06F16/182G06Q30/0601
Inventor 郑吉星
Owner BEIJING WODONG TIANJUN INFORMATION TECH CO LTD
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