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Service broker integration layer for supporting telecommunication client service requests

A service request and telecommunications technology, applied in transmission systems, digital transmission systems, electrical components, etc., can solve problems such as no support processing architecture, third-party requests cannot be answered, etc., and achieve the effect of easy maintenance

Inactive Publication Date: 2010-11-24
ACCENTURE GLOBAL SERVICES LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Third-party requests are unanswerable without a supporting processing architecture

Method used

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  • Service broker integration layer for supporting telecommunication client service requests
  • Service broker integration layer for supporting telecommunication client service requests
  • Service broker integration layer for supporting telecommunication client service requests

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Embodiment Construction

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Abstract

A telecommunications architecture processes telecommunications service requests received from third parties through a secure access gateway. The third parties may be other telecommunications service providers which employ the services to support their own products and services or may be or individual subscribers. The service broker provides a flexible and efficient layer in the telecommunicationsarchitecture for processing the service request. The service broker also overcomes the technical problems associated with third party service request processing. In addition to providing technical solutions for efficient and secure processing of service requests for exposed services, the architecture also provides an additional revenue channel for existing telecommunication service providers.

Description

Method and system for supporting telecommunications customer service requests claim priority This application claims priority from EPO application No. 05425764.7, filed October 28, 2005, and Italian application No. MI2005A002073, filed October 28, 2005, both of which are hereby incorporated by reference in their entirety. technical field The present invention relates to telecommunications processing system architecture. In particular, the present invention relates to a layer of a telecommunications system architecture that handles third party telecommunications service requests. Background technique Rapid advances in data processing and telecommunications technologies have produced a multitude of communication services available to consumers. Such telecommunication services include traditional telephone services, Internet services, cable television services, cellular telephone services, paging services, combined voice and data delivery services, and many others. Addit...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L29/08H04L29/02
CPCH04L49/90H04L12/14H04L69/329H04L67/16H04L12/1446H04L67/2814H04L67/51H04L67/563
Inventor M·米莱菲奥里尼G·圭里西A·乌尔巴尼
Owner ACCENTURE GLOBAL SERVICES LTD
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