15 results about "Telecommunications service" patented technology

The system determines that multiple cells are configured to provide telecommunication services each cell corresponding to a frequency band of the telecommunication network. The system accesses a record of performance data of a plurality of wireless devices in communication to the cell, where a wireless device of the plurality of wireless devices is configured to communicate with one or more cells of the multiple cells, including the first cell. The system determines a first aggregated performance value for the cell by calculating a weighted aggregation of the performance data of the plurality of wireless devices. The system determines a second aggregated performance value based on aggregating the first aggregated performance values according to the one or more sectors or a geographical location corresponding to the base station.

This application discloses a question-answering method, apparatus, device, medium, and product, relating to the field of computer technology. The question-answering method includes: matching a user's question with standard question text in a target question-answering knowledge base to obtain a semantic matching degree corresponding to the matched result question text; determining an answer strategy for the user's question based on the semantic matching degree of the result question text; and generating an answer statement corresponding to the user's question based on the answer strategy. Based on this application embodiment, the accuracy and reasonableness of answers to telecommunications service questions can be improved.

This application discloses a telecommunications risk processing method and related products. The method includes: acquiring telecommunications service data of a user to be assessed; conducting a risk assessment based on the telecommunications service data to determine the risk level corresponding to the user to be assessed; if the risk level is greater than or equal to a preset level, generating a first task list; the first task list includes providing risk warnings to the user to be assessed, collecting risk status information of the user to be assessed, and sending the collected risk status data and the corresponding risk level of the user to be assessed to the backend; if the risk level is less than the preset level, generating a second task list; the second task list includes providing risk warnings to the user to be assessed and sending the telecommunications service data of the user to be assessed to the backend; executing the first or second task list and updating the task nodes in real time. This application optimizes the allocation of human and system resources, achieving an organic unity of security and efficiency.

Methods and apparatuses for improving telecommunications services by intelligently deploying radio access network components and redundant links within a data center hierarchy to satisfy latency, power, availability, and quality of service requirements for one or more network slices are described. The radio access network components may include virtualized distributed units (VDUs) and virtualized centralized units (VCUs). To satisfy a latency requirement for a network slice, various components of a radio access network may need to be redeployed closer to user equipment. To satisfy a power requirement for the network slice, various components of the radio access network may need to be redeployed closer to core network components. Over time, the components of the radio access network may be dynamically reassigned to different layers within a data center hierarchy in order to satisfy changing latency requirements and power requirements for the network slice.

This invention relates to the field of intelligent customer service and telecommunications service support technology, specifically a telecommunications service support system based on search-enhanced generation, comprising a front-end interaction layer, a back-end business logic layer, a data layer, and an intelligent algorithm layer. It can improve problem-solving efficiency: by real-time monitoring of dialogues, accurate problem extraction, efficient knowledge retrieval, and generation of step-by-step troubleshooting suggestions, it significantly shortens the problem-solving cycle, and significantly increases the proportion of customer service representatives resolving user problems on the first attempt; it also reduces the number of work orders dispatched, lowers the cost of on-site service or remote support by professional technicians, and improves the operational efficiency of telecommunications operators.

The technology described herein is directed towards collecting telecommunications server infrastructure data, such as performance parameter values / metric data of server resources, and clustering (e.g., via k-means clustering) the data to generate server infrastructure information. The server infrastructure performance parameter data can be used for monitoring the server infrastructure, including telecommunication baseband units in real-time. The clustered performance parameter data can be visualized and analyzed, such as to alert an administrator in the event of one or more low performing baseband units, for maintaining the server infrastructure, and / or for forecasting server infrastructure resource needs. In one implementation, real-time telecommunications statistics can be streamed to dynamically manage the telecommunications server infrastructure in a C-RAN environment, providing an end-to-end solution, including to view and analyze a datacenter's resource behavior on a production or test environment.

This application relates to a method, system, device, and medium for collaborative scheduling of on-site telecommunications service resources. The method includes: acquiring an original work order and, based on a business rule engine, splitting and instantiating each task instruction in the original work order to obtain atomic tasks; constructing a dependency state network using the atomic tasks as nodes and the dependencies between the atomic tasks as edges to obtain an executable task network blueprint; querying all preceding dependent nodes in the executable task network blueprint that have been verified as completed based on verified state snapshots to obtain a task candidate list; and performing collaborative optimization scheduling for each atomic task based on the task candidate list to obtain a precise dispatch instruction set. This method can decompose macro-level work orders into a network of atomic tasks with temporal sequences and dependencies, thereby effectively improving the targeting and reliability of collaborative scheduling and increasing the speed of collaborative scheduling.

A wireless communications system comprises a subscriber user equipment and a mobile expert user equipment. The subscriber user equipment is configured to log in to a subscription account application installed on the subscriber user equipment using subscriber credentials, wherein the subscriber credentials are pre-registered with a telecommunications service provider associated with a retail store, determine that the subscriber user equipment is located within a coverage area associated with the retail store after logging in to the subscription account application, and transmit an authentication message indicating an identity of a subscriber using the subscriber user equipment and indicating that the subscriber is pre-registered with the telecommunications service provider. The mobile expert user equipment is configured to obtain subscriber data describing a subscriber associated with the subscriber user equipment after the subscriber user equipment transmits the authentication message.

The present application relates to the technical fields of communication technology, and particularly relates to a 5G private network-based low-latency transmission method and system for telecommunication services, comprising the following steps: a terminal monitors application layer data in real time through a built-in service identification engine, and identifies periodic data streams and event-driven data streams according to preset rules; when an event-driven data stream is identified, the terminal sends an event stream triggering signaling to a 5G private network base station; after receiving the event stream triggering signaling, the base station activates a second transmission channel preconfigured for the terminal within a preset time, and switches the event-driven data stream from a first transmission channel to the second transmission channel for transmission; the present application constructs a transmission mechanism of "terminal-side service identification - simplified signaling triggering - network-side dynamic channel switching", provides guaranteed deterministic and extremely low-latency transmission for bursty key event data streams in a 5G private network, and effectively improves network resource utilization.

A device stacking detection computing system receives single-provider data from a service provider computing system associated with a telecommunications service provider. The single-provider data describes a request for a digital device, such as a consumer request to receive a digital device for a new account. Based on the single-provider data, the device stacking detection computing system determines multi-provider data associated with additional telecommunications service providers. Based on a combination of the single-provider data and the multi-provider data, the device stacking detection computing system identifies a risk level for the request, e.g., a risk of device stacking fraud. The device stacking detection computing system provides, to the service provider computing system, data indicating the risk level. In some cases, the device stacking detection computing system provides alert data to additional service provider computing systems associated with the additional telecommunications service providers.

This invention relates to the field of telecommunications service processing technology, and in particular to a method and system for intelligent decision-making processing of telecommunications services based on multidimensional semantic analysis. The method acquires multidimensional semantic feature information of the service request to be processed, including lexical, contextual, and user profile dimensions; acquires a preset multidimensional semantic analysis model, whose nodes include intent type and multidimensional attribute nodes, and edges represent semantic association strength; queries the model to see if a matching target multidimensional attribute node exists; if it exists, the corresponding target service intent information is directly obtained; otherwise, multidimensional semantic similarity is calculated, and the intent type node corresponding to the maximum value is taken as the target service intent information; a target decision strategy is generated based on the target service intent information, including associated target decision processing components and execution order; and the service request is automatically responded to using this strategy. This method can improve the accuracy of intent recognition, decision-making flexibility, and response efficiency.

Methods and apparatuses for improving telecommunications services using virtualized network functions are described. The virtualized network functions may be deployed across different data centers of a data center hierarchy that electrically connect one or more user devices with one or more data networks. A set of virtualized network functions may be assigned to computing resources within a particular data center based on latency requirements, power requirements, and / or quality of service requirements for one or more network slices supported by the set of virtualized network functions. The set of virtualized networks functions may include a set of shared core network functions that are shared by two or more network slices.

A computer-implemented method for mitigating leakage for a telecommunications service provider includes receiving real-time call detail records (CDRs) from an online charging system (OCS) for multiple wireless devices. The CDRs comprise information regarding telecommunication sessions, with a number of CDRs per time segment corresponding to a number of sessions. The method includes associating each CDR with a cluster using a network service product type, creating aggregated sub-clusters of CDRs, and predicting, by an artificial intelligence (AI) model using the aggregated sub-clusters and number of CDRs per time segment, whether the sub-clusters are associated with leakage. Responsive to predicting a particular sub-cluster is associated with leakage, the method performs an action to mitigate the leakage. The method further includes re-predicting whether the particular sub-cluster is associated with additional leakage and performing an additional action to mitigate the additional leakage if predicted.

Systems and methods for decomposing telecommunication assets and generating asset quality scores are disclosed. Parameters are received for a telecommunication asset, including a location and / or access credentials. An asset group is identified for the telecommunication asset, such as an asset group associated with an operational unit or activity of a telecommunication service provider. One or more deployable units are received for inclusion in the telecommunication asset. Using the telecommunication asset parameters, the asset group, and the one or more deployable units, a hierarchical representation of the telecommunication asset is generated to facilitate management of the telecommunication asset. In some implementations, a quality score is generated for the telecommunication asset, such as a score generated using a trained machine learning model.

A telecommunication system that carries out telecommunication functions between multiple parties as initiated by the user interaction with a social network application, while maintaining privacy of the device identifiers (phone numbers or static IP addresses assigned to devices) of the participating parties.