1696 results about "Telecommunications service" patented technology

A system is disclosed for integrated electronic mail, voice mail, and fax mail messaging. A common message format is defined for use by an electronic mail service and a telecommunications service so electronic mail messages that may include voice and fax mail attachments may be exchanged between the services. Message senders and receivers may choose from a variety of filter and forward options that allow them to manage their communications and specify a preference for receiving messages at the electronic mail or telecommunications service. Forwarding and conversion of messages is performed automatically. The options are used to define a set of rules to be applied to inbound and outbound messages so that messages are sent and received in accordance with the preferences of the senders and receivers.

A service delivery platform is disclosed, including method and apparatus for managing the delivery of a variety of services to customers or subscribers. Exemplary services that may be managed using the service delivery platform include telecommunication services such as cable, wire line and wireless services. The service delivery platform creates, hosts, and manages services over different channels and end user devices. The implementation of the service delivery platform will dramatically simplify service deployment and management, and allow an enterprise to develop new services more rapidly with the reduced development efforts.

A system and method include implementing and accessing a subscriber's telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The system and method enable a subscriber to review, schedule and modify call forwarding information stored and implemented by a service control-point (SCP) through a common server from any dual tone multi-frequency (DTMF) telephone and IVR system via the PSTN or any GUI and Web client via the Internet. The subscriber is able to build and edit call forwarding data, such as a scheduler and priority and rejection screening lists, by the GUI via the Internet for subsequent implementation.

A method and system for controlled provisioning of a desired set of service logic for a subscriber of group of subscribers. In response to a designated stimulus, such as a time-event, a location-event or a threshold-event, a network entity modifies the subscriber profile maintained by a serving system, so as to include in the profile one or more desired parameters. One such modification may be the inclusion in the profile of a trigger that directs the serving system to query a designated network entity for call handling instructions. The designated network entity may then provide a special set of services for the subscriber or group. Further, a mechanism is provided to help ensure that once such a service overlay is imposed, it remains imposed if desired.

A collaboration services suite is adapted to support a plurality of integrated telecommunications services accessed by geographically dispersed team members using a virtual team environment (VTE) client that generates a graphical user interface (GUI) for each of the respective team members. Communications sessions are automatically set up by the collaboration services suite in response to request messages generated by the VTE client when a team member initiates a communications session request using the GUI. Team members require no knowledge of another team member's communications device address in order to initiate a communications session. The collaboration services suite includes a VTE server that communicates with the VTE clients, a presence engine that collects and maintains a status of communications devices specified in a current profile of the team member; and, a call server for handling setup and control of a voice component of each communications session completed.

A wireless device, system and method for receiving and playing multimedia files streamed from a multimedia server over a wireless telecommunications network. A desired multimedia file is selected from one or more multimedia files stored in the multimedia server, which server is operatively connected to the wireless telecommunications network. Successive blocks of data from the desired multimedia file are streamed over the wireless telecommunications network in a digitized and compressed format and received by the wireless telecommunications device. The received blocks of data from the streamed multimedia file are temporarily stored in a buffer in the wireless device, decoded and decompressed, and successively played through an audio and / or video output in the wireless device. The wireless device monitors the blocks of data stored in the buffer and signals the wireless telecommunications network to increase the rate that the data blocks are transmitted over the wireless network in the event that the data stored in the buffer falls below a minimum threshold level.

The present invention provides a remote notification device in electronic communication with a user's personal communication device that alerts the user that the personal communication device is receiving an incoming telecommunications signal. A user who is not in operable contact with the communication device is alerted to the incoming call, message, or page by the remote notification device, which is in operable contact with the user, and alerts the user with a suitable indication (e.g., visual, audible, and / or tactile). The remote notification device preferably permits the user to not alter his or her desired appearance in social situations. The remote notification device is easily concealable or integral to an article of clothing, piece of jewelry, piercing, or accessory that the user desires to wear or carry independent of the desire to be notified of incoming calls, messages, or pages.

A method to systematically analyze a next generation telecommunications network to result in creating a provisioning plan for provisioning the network to provide services for one or more subscribers. In one specific embodiment, the method involves creating and storing information that represents a logical decomposition of the next generation network into a plurality of discrete functional areas. The information representing the functional areas is analyzed to identify one or more provisioning requirements for each of the functional areas. One or more provisioning procedures are determined, and one or more required provisioning tools are identified for each of the functional areas, based on the provisioning requirements. A sequence of execution of the procedures and tools is created and stored as a provisioning plan.

Methods, devices, signals, and systems are provided in a message routing architecture which provides improved capabilities for integrating “digital” communication through email messages with “analog” communication through voice and / or fax or pager messages. Email can be addressed using nothing more than a standard telephone or fax number. If the registered owner of the telephone or fax number has a corresponding email address, then the invention converts the telephone or fax number to the email address for delivery and uses standard email delivery systems to deliver the message. If no conventional delivery email address is known, or if the message sender or recipient specify multiple delivery modes, then the email message content is transformed into voice, pager and / or fax content and delivered to the recipient using the telephone or fax number which was specified as the email address. Familiar telecommunications services such as call forwarding and selective call blocking can also be used with messages that originate as email. The invention also supports use of telecommunications numbers as indexes into databases which contain public key certificates, to make it unnecessary for a proposed message recipient to provide its public key expressly in advance to each particular proposed message originator.

In a telecommunications network environment including non-participating elements and participating elements, a method for providing a telecommunications service between a first peer element connected to the telecommunications network environment and a second peer element connected to the telecommunications network. At a first peer element, an indication of the type of telecommunications service to be provided between the first peer element and the second peer element is received. A telecommunications service template in association with the indicated telecommunications service is determined, the telecommunications service template including instructions for configuring the non-participating elements of the telecommunications network environment to provide the indicated telecommunications service and instructions for configuring the participating elements of the telecommunications network environment. Upon establishing a communication channel between the first peer element and the second peer element, the service template is transferred to the second peer element. The second peer element then executes the instructions to configure the participating elements and non-participating elements of the telecommunications network environment to provide the telecommunications service.

A telecommunications network that handles call center calls by providing advanced interactive voice response (IVR) services using a next generation service node (NGSN). The NGSN nodes combine with several other interacting network components to provide a scaleable architecture which allows several different, customized and flexible call center services to be performed for telecommunications service provider customers. In addition the network includes virtual call routers, parking managers, host connect gateways, report servers, advanced network databases, data access points, and data gateways to deliver calls to customer call centers with various features enabled.

A private wireless network is able to provide wireless telecommunication services to subscriber mobile stations that also subscribe to a public wireless network. The private wireless network includes a private base transceiver station (BTS), a private mobile switching center (MSC), and a gateway service control point (SCP). The private BTS provides a private network wireless coverage area within which the mobile station can communicate with the base transceiver station over an air interface. The gateway SCP has a private network database containing private network data records for subscribing mobile stations. A private network data record includes a private network service profile and a private network locator address. The public wireless network has a home location register (HLR) with a public network database containing public network data records for subscribing mobile stations. A public network data record includes a public network service profile and a public network locator address. When a subscriber mobile station is active on the private wireless network, the private network locator address identifies the private MSC, and the public network locator address identifies the gateway SCP. By providing the private network wireless coverage area so that it overlaps the public network's wireless coverage area, the subscriber mobile station may be handed off between the private and public wireless networks.

The present invention sets forth computer-readable non-transitory medium having computer-executable instructions for providing network-centric service distribution method that integrates a wireless access system / service with conventional telecommunications services in the residence, SOHO, business or public environment through the use of a local broadband network, such as a Residential-Business Broadband Network (RBN). The RBN communicates with the service provider's broadband transport network and broadband packet network to facilitate end-to-end packet telecommunication services. Signals from a plurality of wireless devices are accepted and forwarded to an IEEE 802.11b interface for a wireless modem and / or to an Ethernet interface for a Voice over Internet Protocol (VOIP) / Ethernet Processor, where the forwarded signals comprise intranet telephony and data.

A communication remote control system allows a user to remotely configure call management functions across various phone networks using a client device. The communication remote control system centrally handles call management for the user's telephones. The communication remote control system may provide a centralized address book, call log, and voicemail. The user can specify various parameters including modes, filters, schedules, and the like, which are stored in the communication remote control system. The communication remote control system routes incoming calls made to the phone networks to the user's delivery device, which may be part of the client device. Incoming calls are routed to a specified telephone number, sent to voicemail, or otherwise disposed of or users can change modes manually or can specify automatic mode selection based on time of date, day of week, location, and / or other factors.

The present invention sets forth a network-centric service distribution architecture and method that integrates a wireless access system / service in the residence, SOHO, business or public environment through the use of a local broadband network, such as a Residential-Business Broadband Network (RBN), to the service provider's broadband transport network and to a service provider's broadband packet network that facilitates end-to-end packet telecommunication services. Access functions for connecting said service provider's broadband packet network to the RBN via said service provider's broadband transport network are provided. Call and service termination functions to a plurality of local RBN devices are also provided. Signals from a plurality of wireless devices are accepted and forwarded to an IEEE 802.11b interface for a wireless modem and / or to an Ethernet interface for a Voice over Internet Protocol (VOIP) / Ethernet Processor, where the forwarded signals comprise intranet telephony and data. Voice signals are also accepted from a plurality of tip / ring interfaces and forwarded to a broadband transport interface for back haul of data and voice packets. A service provider can deploy services in an integrated voice, data and multimedia environment cost-effectively based on one broadband packet network.

A cable system is provided which can accomodate electrical and optical cabling. The conductors of the system employ a layer which is impedance-matched to space, decreasing their cross-section to electromagnetic interference. The conductors of the system also employ a layer which symmetrizes electromagnetic interference signals, reducing the effect of interference and crosstalk on the signals carried by the conductors. The system also includes a node interface device for connection to a global electrical and fiber network. The node interface device connects to a user interface device through the cable.

System and method for putting control of incoming telephone calls in the hands of subscribers with the aid of computer software and the Internet. In effect, a very efficient multiplexer is provided that does not require a change in the behavior of the called party or the calling party. This system permits the called party to hear a spoken message by the calling party in real time, and the content of the spoken message permits the called party to decide how to handle the call. The system adaptively learns and captures the rules of the called party for handling calls, and learns which callers the called party always wishes to talk to. The system uses special control software on the called party's computer which is connected to the Internet. The system employs a central server in which all of the required intelligence is resident. Audio signals are exchanged via non-data channels provided by the telephone companies and by the Internet. Either a very simple Internet busy pick-up is provided, or a very complex messaging system is provided, as desired. A feature is the monitoring and screening of incoming calls before deciding how to handle them. Another feature is the capturing and storage of the decision making profile.

Tracking and analysis of the location of user and device access to telecommunications services may be used to validate that a given user or device is part of an authorized subscriber household and is therefore properly accessing those services in accordance with the terms of service. A service provider may determine, based on previously collected data and user information collected while a user accesses a service, whether the user's pattern of access establishes a required pattern of access determined by the service provider, such as access on a minimum periodic basis from the home of an authorized subscriber.

A method of determining the language of a text message received by a mobile telecommunications device indicates receiving an input text message at a mobile telecommunications device; analyzing the input text message using language information stored in the mobile telecommunications device; selecting, from a group of languages defined by the language information, a most likely language for the input text message; and outputting, from the mobile telecommunications device, speech signals corresponding to the input text message, in the selected language.

A system and method for providing operator and customer services for automated telecommunications services on an intelligent overlay network (104) is disclosed. Operator and customer services are provided by an intelligent network (102). The intelligent network (102) comprises an automated call distributor (116); an application processor (118); an advanced intelligent network gateway (AIN Gateway) (120); a validation gateway (122); and enhanced operator consoles (126). The AIN Gateway provides the intelligent network with an interface to the intelligent overlay network. This allows components within the intelligent network to communicate with components in the intelligent overlay network, and vice-versa. The validation gateway provides the intelligent network with an interface to credit card validation systems (114), and is used to apply charges to customer credit cards. Enhanced operator consoles provide for efficient and seamless integration of operator and customer services to automated services running on the intelligent overlay network. Such enhanced operator consoles are provided in the form of customized application programs that are executed by the operator consoles based on the context of calls that are transferred from the intelligent overlay network.

Location-blocking and identity-blocking services that can be commercially offered by a service promoter, e.g., a cellular service provider or a web advertiser. In the identity-blocking service, the service promoter may disclose the current physical location of a mobile subscriber (i.e., a cellular phone operator) to a third party (e.g., a web advertiser) subscribing to the identity-blocking service. However, the service promoter may not send any identity information for the mobile subscriber to the third party. On the other hand, in the location-blocking service, the service promoter may disclose the mobile subscriber's identity information to the third party, but not the current physical location of the mobile subscriber. Blocking of the mobile subscriber's identity or location information may be desirable for privacy reasons, to comply with a government regulation, or to implement a telecommunication service option selected by the mobile subscriber. However, in the case of the mobile subscriber requesting emergency help, the service promoter may not block identity and / or location information. Instead, the service promoter may send all such information to the emergency service provider (e.g., the police or a hospital).

The present invention provides flexible call processing. For example, a call processor system can receive an inbound call intended for a called party and place an outbound call to the called party. The call processing system can provide the called party with a call transfer option.

A system includes at least one telecommunications terminal having data processing capabilities, the telecommunications terminal being susceptible of having installed thereon software applications, wherein each software application has associated therewith a respective indicator adapted to indicate a level of security of the software application, the level of security being susceptible of varying in time; a software agent executed by the at least one telecommunications terminal, the software agent being adapted to conditionally allow the installation of software applications on the telecommunications terminal based on the respective level of security; a server in communications relationship with the software agent, the server being adapted to dynamically calculate the level of security of the software applications, and to communicate to the software agent the calculated level of security of the software applications to be installed on the telecommunications terminal.

Management of the bandwidth capacity of tunnels through a network may be automated such that the network is adaptive to the stochastic nature of incoming traffic. An edge node in the network includes four main elements. Three of the elements, namely tunnel signaling, admission control and path selection, are derived from known technologies, generalized from their particular technologies and enhanced. With the addition of a fourth element, called capacity management, the four elements cooperate to accommodate the capacity needs of the traffic incoming to the network at the edge node. This accommodation is performed by estimating the traffic demand and dynamically adapting tunnels to the traffic demand.

The present invention discloses a method of providing a Missed Call Alert (MCA) for a missed call to a first device in a first telecommunications network, wherein the MCA is provided to a second device in a second telecommunications network. The method comprises forwarding a call missed by the first device to a forwarding address in the second telecommunications network, and obtaining missed call details from the forwarded call at the second telecommunications network. The missed call details comprise the calling party address and the address of the first device. The method further comprises identifying the address of the second device, wherein the second device is associated with the first device, and alerting the second device of the missed call to the first device.

A system and method are provided for reviewing and updating a subscriber's telecommunications services using a graphical user interface via multiple data networks. A data message is received at an intelligent peripheral from the graphical user interface via at least one of the data networks. The data message indicates a subscriber's desired update to a selected service. The data message is converted into a protocol compatible with a service control point. The converted data message is identical to a data message that the intelligent peripheral would create if the subscriber had entered the desired update via an interactive voice response system. The converted data message is transmitted to the service control point, which updates the service in accordance with the subscriber's update. Thus, the service is updated substantially contemporaneously with the request. Moreover, the subscriber retains the ability to update and review service data via the interactive voice response.

A portable adapter that provides non-repudiable telecommunications services to bar-code reading hand-held computers and palm-top or tablet-type mobile computers is disclosed. The adapter provides supplemental power supply and processing capacity that supports API communications functions, such as interactive voice recognition, conference calling, data encryption, VoIP packetization and other signal-format conversions that are not implemented on mobile computers. In particular, the device automatically logs IP packet identifiers and DOV dialing and status signals, without the user having access to edit this information, thereby providing a "non-repudiation" record of all communications. The adapter also supports intensive use of the host computer's serial port by supplementing the power available from the host computer's battery, or replacing that battery with a connector. For plant inspection and inventory auditing, ground-based cellular communications are implemented for supporting on-site work, including conference calling to discuss apparent pilferage or imminent safety hazards, and removable WORM recording media for documenting these discussions. For repair shop use, a standard phone jack or 10-base-T connector allows the device to upload engine test-data, with reports or estimates dictated by the mechanic to the repair shop's LAN server. For hospital use, the device includes removable WORM media for logging patient test results and examination reports. The hospital device also uses a dedicated local-area RF or IR transmitter, with location-specific encryption, to protect the privacy of lab reports received by the device, and to limit use of these devices to hospital's own premises.

The present invention provides IP-centric, multi-channel, time-shifted and real-time telecommunications services to a plurality of system users. The system can capture both digital and analog multi-channel feeds and, through a cross-connect layer, can convert the signals to a digital format and subsequently send them to an encoder to be compressed. The encoding process can use a firmware upgradeable software developed to decrease data bitrates while retaining quality of the information at a desired level. The encoded, compressed signals may either be stored on a data-on-demand server for later viewing services, such as television / video-on-demand or audio-on-demand, or may be streamed directly to system users using a Media Streaming Subsystem (MSS). The MSS can be responsive to a system user request and operative to forward a selected stream of compressed digital data to the system user via a gateway means. The system can include a System Controller that can provide management and control of the system components and services provided by the system. The gateway means is able to receive compressed digital data from the Media Streaming Subsystem and transmit that data to a system user sending a request over a communication network. A cable modem, DSL modem or other appropriate interface can be located at each system user's location, thereby providing a means for sending multiple signal sources to a system user's Local Area Network (LAN) to which the User Computing Device(s) (UCD) of a system user are connected. The UCD receives the compressed data from the gateway means, subsequently decodes this compressed data and presents this decompressed information to the system user via a presentation system which may or may not be integrated into the UCD, thereby providing the requested entertainment services to the system user.