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449 results about "Software agent" patented technology

In computer science, a software agent is a computer program that acts for a user or other program in a relationship of agency, which derives from the Latin agere (to do): an agreement to act on one's behalf. Such "action on behalf of" implies the authority to decide which, if any, action is appropriate. Agents are colloquially known as bots, from robot. They may be embodied, as when execution is paired with a robot body, or as software such as a chatbot executing on a phone (e.g. Siri) or other computing device. Software agents may be autonomous or work together with other agents or people. Software agents interacting with people (e.g. chatbots, human-robot interaction environments) may possess human-like qualities such as natural language understanding and speech, personality or embody humanoid form (see Asimo).

Reconfigurable service provision via a communication network

InactiveUS6330586B1Customer base for information services is particularly wideLarge capacityMultiplex system selection arrangementsData processing applicationsReconfigurabilityReusable software
A services provision system provides information services over one or more communications networks and has a software infrastructure divided into domains. Each domain has an intelligent software agent and this community of agents sits in a computing environment represented in each domain by a DPE kernel. The community of agents co-operates to provide service and service management functionality to a user. At least one of the agents is reconfigurable to change the functionality the system makes available. Reconfigurability is based on the use of a plurality of reusable software modules, the agent reconfiguring by selecting a new combination of modules. The software modules themselves incorporate rules, or policies, which determine process steps offered by the modules at run-time. These policies are external to the modules and may be loaded at run-time, allowing dynamic modification to functionality of the system. The system as a whole offers functionality associated with using services, providing them and managing them and the reconfigurability allows it to offer the different types of functionality in an efficient way. It also allows access control to functionality at different levels with particularly good security against fraudulent use.
Owner:BRITISH TELECOMM PLC

Usage statistics collection for a cable data delivery system

Apparatus for recording and collecting usage and other statistical data from components of a cable data network comprises a network manager for maintaining and collecting the statistics. Internet protocol addresses are associated with components of the network. The component maintains a software agent that manages a statistics database. Responsive to a manager request generated at a service provider defined time interval, the component software agent provides the usage statistics to the network manager in real-time during an Internet session with a host. When the host to Internet or other data connection is torn down due to failure, disconnect or inactivity time-out, remaining usage statistics data is collected and the session duration updated with the time of tear down. Usage statistics collected include the amount of data transferred to / from a host, the amount of data that is discarded due to insufficient resource capacity and amount of data that cannot be corrected despite forward error correction used in a downstream high capacity channel to the host. Data traps may be defined and downloaded to components of the network for implementation. As a result, billing of users of the cable data network can be usage sensitive and determined based on actual data transferred (including credit given for errored data) and / or time sensitive based on session duration.
Owner:CISCO TECH INC

Software agent for facilitating electronic commerce transactions through display of targeted promotions or coupons

A software agent for locally tracking a user's network interaction, such as web browsing, and providing targeted promotions with optional coupons to the user. The monitoring involves use of a downloaded file of network addresses and words potentially tailored to each individual user. The software agent locally compares network addresses and content of web sites accessed and search terms entered against the stored addresses and key words in the file. Upon detecting a match, the software agent contacts a system server to obtain a promotion with an optional coupon for the match, and displays an indication of the promotion or coupon to the user, providing the user with the option to view, decline, save, or defer the promotion. The user is provided with redeemable credits for viewing promotions, visiting the site of a merchant offering the promotion, completing a transaction, and spending at least a threshold dollar amount. The coupons can include coupons targeted to users geographically close to particular merchants so that the coupons can be printed and redeemed at the merchant's establishment. Transactions related to the promotions, whether completed online or in-store, are confirmed to demonstrate the efficacy of the promotions, award additional loyalty rewards to a user's account, or to compensate an advertiser or affiliate. Confirmation of in-store transactions may be accomplished by accessing transaction data routed through third-party payment networks used for credit and debit card transactions and cellular phone transactions and the like.
Owner:KNOWLEDGEFLOW
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