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System and method for providing operator and customer services

A system and method for providing operator and customer services for automated telecommunications services on an intelligent overlay network (104) is disclosed. Operator and customer services are provided by an intelligent network (102). The intelligent network (102) comprises an automated call distributor (116); an application processor (118); an advanced intelligent network gateway (AIN Gateway) (120); a validation gateway (122); and enhanced operator consoles (126). The AIN Gateway provides the intelligent network with an interface to the intelligent overlay network. This allows components within the intelligent network to communicate with components in the intelligent overlay network, and vice-versa. The validation gateway provides the intelligent network with an interface to credit card validation systems (114), and is used to apply charges to customer credit cards. Enhanced operator consoles provide for efficient and seamless integration of operator and customer services to automated services running on the intelligent overlay network. Such enhanced operator consoles are provided in the form of customized application programs that are executed by the operator consoles based on the context of calls that are transferred from the intelligent overlay network.
Owner:VERIZON PATENT & LICENSING INC

Subsurface imagery for temperature measurement and fluid flow for oil recovery using electromagnetic impedance tomography (EMIT)

A new application of electromagnetic tomography is described directly related to the efficient recovery of oil and gas as well the removal of unwanted liquids from subsurface formations. The process involves the deployment of both surface and a single borehole magnetic dipole structures used for both transmitting and receiving low frequency electromagnetic energy. The surface antenna consists of circularly concentric arrays of small receiving solenoid antennas and the downhole system consists of one or more solenoid antenna in a single borehole. The concentricity of the surface array is centered about or in proximity to the borehole axis. The electromagnetic field radiated by the downhole antenna is received by each surface antenna. The amplitude and phase of voltages and currents received by each surface antenna is electronically processed based on the theoretical processing principles similar to what has been recently established for electromagnetic impedance tomography (EMIT). Several concentric surface antenna arrays with electronic switching between each circular array and the downhole solenoid will have the ability to image the spread and movement of oil and gas during thermal treatment and provide three dimensional temperature measurement. The oil movement to recovery wells may be provided by radiofrequency heating or steam flood as in enhanced oil recovery. This information allows for developing very efficient oil and fluid recovery techniques by actually observing tomographic images developed according to this invention.
Owner:KSN ENERGIES

Subsurface imagery for temperature measurement and fluid flow for oil recovery using electromagnetic impedance tomography (EMIT)

A new application of electromagnetic tomography is described directly related to the efficient recovery of oil and gas as well the removal of unwanted liquids from subsurface formations. The process involves the deployment of both surface and a single borehole magnetic dipole structures used for both transmitting and receiving low frequency electromagnetic energy. The surface antenna consists of circularly concentric arrays of small receiving solenoid antennas and the downhole system consists of one or more solenoid antenna in a single borehole. The concentricity of the surface array is centered about or in proximity to the borehole axis. The electromagnetic field radiated by the downhole antenna is received by each surface antenna. The amplitude and phase of voltages and currents received by each surface antenna is electronically processed based on the theoretical processing principles similar to what has been recently established for electromagnetic impedance tomography (EMIT). Several concentric surface antenna arrays with electronic switching between each circular array and the downhole solenoid will have the ability to image the spread and movement of oil and gas during thermal treatment and provide three dimensional temperature measurement. The oil movement to recovery wells may be provided by radio frequency heating or steam flood as in enhanced oil recovery. This information allows for developing very efficient oil and fluid recovery techniques by actually observing topographic images developed according to this invention.
Owner:KSN ENERGIES
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