110 results about "Call blocking" patented technology

The invention provides for the management of wireless resources, which can reduce call blocking by allowing high priority services, under suitable conditions, to use resources allocated to low priority services. Thus high priority services can pre-empt the usage of wireless resources by low priority services. This has the advantage of reducing call blocking for high priority calls, while permitting low priority calls to have more access to radio resources than conventional systems with the same call blocking rate. Thus a base station can implement a preemption mechanism that would reclaim Walsh Code and Forward Power resources from an active Supplemental Channel (SCH) burst in order to accommodate incoming Fundamental Channel (FCH) requests.

Telephony application services are provided through use of a service delivery platform (SDP) and by implementing a service-oriented architecture (SOA)-based approach. Various “widgets” of telephony functionality are selected, each widget providing functionality such as call forwarding, call blocking, conferencing, etc. These widgets provide not only call manipulation, but can provide the logic used to process a call. An application or application service thus can combine and / or compose these widgets as needed to provide telephony functionality.

Systems and methods for detecting call blocking devices or services. The devices monitor outbound call connections to determine if a connected call has been answered by a call blocking device or service rather than a person or answering machine. The verification is a comparison between the connection of an outbound call and a predefined parameter of data associated with that connection. For example, the predefined timing parameter may require detecting a connection before the first ring, or a connection occur within a predetermine period of time from when the outbound call is placed, or a connection occurring after a certain number of rings, etc. Which predefined parameter is associated with a particular outbound call may depend on the call blocking device or service the call center placing the outbound call expects to encounter on a particular connection attempt of a particular phone number. Once the call blocking device or service has been detected on a connected call, the call can be process as if a connection occurred including routing such calls to an available agent or other handling process customized to handle such calls such as automatically navigating prompts for voice or dialing responses from the privacy director systems.

A system and method for preventing unwanted communications. A communication is received from a sending party. A user input indicating the communication is to be filtered is received. Filtering information is retrieved from the communication. The communication and future communications are filtered based on filtering information. The filtering information is communicated to multiple telecommunications platforms registered with a user. The multiple telecommunications platforms are prevented from receiving the future communications based on the filtering information.