768results about "Detecting faulty hardware by remote test" patented technology

A reconfigurable test system including a host computer coupled to a reconfigurable test instrument. The reconfigurable test instrument includes reconfigurable hardware-i.e. a reconfigurable hardware module with one or more programmable elements such as Field Programmable Gate Arrays for realizing an arbitrary hardware architecture and a reconfigurable front end with programmable transceivers for interfacing with any desired physical medium-and optionally, an embedded processor. A user specifies system features with a software configuration utility which directs a component selector to select a set of software modules and hardware configuration files from a series of libraries. The modules are embedded in a host software driver or downloaded for execution on the embedded CPU. The configuration files are downloaded to the reconfigurable hardware. The entire selection process is performed in real-time and can be changed whenever the user deems necessary. Alternatively, the user may create a graphical program in a graphical programming environment and compile the program into various software modules and configuration files for host execution, embedded processor execution, or programming the reconfigurable hardware.

Embodiments of the invention provide a method for determining errors and metrics in a computer network. The method includes positioning an analyzer in communication with the network, capturing a data trace of the network with the analyzer, determining a network device topology from a first processing of the data trace, building user layer protocols using a second processing of the data trace and the determined device topology, determining errors in the network device topology using protocol experts applied to the user layer protocols in conjunction with the determined device topology, and displaying at least one of the device topology and the determined errors to a user.

A virtual appliance environment (VAE) consists of components residing on a computer BIOS ROM and also on a mass storage device. The VAE includes a virtual appliance (VA) for diagnosing malfunctioning hardware or software. The VA for diagnosing malfunctions tests the hardware and/or software resident in the computer and transmits the results of the test to a server, which diagnoses the problem and transmits instructions to the VAE for saving the data, determining whether the computer is under warranty, and providing shipping information to a user. The VAE can also download a VA for scanning viruses. The VAE transmits the results of the virus scan to the server, which determines the type of virus infecting the computer and transmits instructions to the virtual appliance for downloading the appropriate VA for removing the virus. The VAE can save the data to another source, remove the virus, and restore the data or simply remove the virus.

A system for verifying one or more downloaded components 54 of a gaming device 10 that includes the gaming device, which has an alterable hard drive 80 (or other persistent storage media 90), and the downloaded components that further include gaming-related content 92-96. A related method includes: enabling initiation of a game on the gaming device 10; downloading the gaming-related content 92-96 to the alterable hard drive 80 while the gaming device 10 is enabled for game play; reading an identifier associated with the gaming-related content 92-96; verifying that the identifier is valid (using verification software 70); and reconfiguring the gaming device 10 to utilize the newly-downloaded, gaming-related content 92-96 in response to an initiating event.

Disclosed is a method, system, and program for diagnosing a computer over a network, such as the Internet. A program, such as an applet, is provided that executes on the computer. The program causes the computer to download at least one object from a server over the network. Performance data is determined with respect to downloading the object from the server to the computer over the network in order to diagnose performance problems with the computer. The determined performance data is then transmitted to a diagnostic system over the network.

Customer-service tasks are performed in a noninvasive manner by relying on automatic methods for (a) capturing the state of the operating domain and (b) automatically communicating this state as well as a description of the circumstances that lead to activation of the process to a remote service machine via an electronic network. Network-based customer-service for software support includes an automatic mechanism which initiates the product support process. This automatic mechanism may optionally be augmented by a manual mechanism for initiating the support process. The process captures the operating environment in sufficient detail so as to enable its re-creation in part or in whole on a separate machine. Archived data is transmitted to an off-site storage device, and when this data is received, notification is transmitted to customer-support personnel. The operating environment is re-created, and the customer-support person investigates the problem by executing the software product in the re-created environment.

Systems and methods for enabling universal remote access and display of diagnostic images acquired by diagnostic imaging equipment, independent of the identity of the vendor that manufactured the equipment. One system includes a local area network; a scanner capable of sending objects formatted in accordance with a communications protocol, each object incorporating at least one image frame; and a data capture device connected to the local area network and programmed with data capture software to capture an object originating from the scanner in response to that scanner being specified as an object of diagnosis. This system further includes a communications channel, e.g., a virtual private network, for connecting the data capture device to a central service facility. The preferred communications protocol is DICOM. In response to an instruction from the service center, the data capture device on the LAN captures image files from a malfunctioning scanner and forwards them to the service center for diagnosis.

A method for configuring storage devices includes detecting an existing storage device configuration. The existence of a new storage device is detected, and the new storage device is configured based on the existing storage device configuration. A computer system includes an existing storage device, a new storage device, and a processor. The existing storage device has an existing storage device configuration, and the processor is adapted to detect the existence of the new storage device and configure the new storage device based on the existing storage device configuration.

Continuously monitoring automobile operations, performance and operating conditions from the remote diagnostic centers through Continuous wireless transmissions so that faults may be immediately recognized and corrected or the operator warned or actions remotely initiated to limit or prevent damage or safety hazards. A plurality of sensing devices in said automobile; each device for respectively continuously sensing an operational parameter of the automobile; a wireless transmitter in the automobile for transmitting the continuously sensed parameters to a diagnostic station remote from automobile; apparatus in the diagnostic station for analyzing said parameters in order to determine defective operational conditions in the automobile; and apparatus associated eith said diagnostic station for wieless transmission of data relative to the determined defective operating conditions back to said automobile.

A computer-implemented system and method for generating a hardware implementation of graphical code. The method may operate to configure an instrument to perform measurement functions, wherein the instrument includes a programmable hardware element. The method comprises first creating a graphical program, wherein the graphical program may implement a measurement function. A portion of the graphical program may be converted into a hardware implementation on a programmable hardware element, and a portion may optionally be compiled into machine code for execution by a CPU. The programmable hardware element is thus configured utilizing a hardware description and implements a hardware implementation of at least a portion of the graphical program.

In many systems, computer software is a common source of failure or instability. The proliferation of multiple interacting applications from several different software vendors leads to “emergent” problems that are difficult or impossible to predict or prevent. The problems are compounded by the use of networks, which introduce the added complexity of applications on multiple machines interacting in complex scenarios. As a result, many business and home users are hindered from using software-based systems to their fullest potential. More effective use of these systems can be aided by an application which can provide services for monitoring, diagnosing, and solving problems that occur in the operation of the machines at a customer facility. In the system described herein, a database contains entries with executable code that can make use of these services in order to monitor, diagnose, and solve specific problems. Each entry in the database addresses a specific problem. The executable code is designed to isolate and recognize the problem, and then implement a fix or workaround for that problem. The executable code is designed to completely automate the entire process of detection and resolution of the problem. Further, manual intervention may be employed to complete the diagnosis or solution.

A system and method for diagnosing one or more faults or one or more potential faults in a machine. The system and method has a communications module for communicating machine data between the machine and the system. It also has a fault recognition module for analyzing the machine data, which can determine one or more faults or potential faults in the machine. An expert system module having a fault tree is guided through only a truncated portion of the fault tree based upon output from the fault recognition module.

A method in which a network management system (NMS) processes information on a fault, such as numerous alarms or events, generated from high-capacity network equipment and forwards the processed fault information to a client in real-time. More particularly, the present invention relates to a fault information processing method and system for processing alarms more rapidly and efficiently using database table modeling to improve a delay in storing data in an alarm database in applications, which is most problematic in processing alarms and events. With the present invention, the temporary storage of the traps in the listener table is simply performed by the fault management module and other additional functions spending time are performed by adopting an asynchronous transaction processing manner through the listener daemon module in order to more rapidly and quickly process a large amount of alarm and event information which could not be satisfied in an existing synchronous manner, thereby realizing real-time processing of a number of traps.

Threat protection networks are described. Embodiments of threat protection network in accordance with the invention use expert systems to determine the nature of potential threats to a remote computer. In several embodiments, a secure peer-to-peer network is used to rapidly distribute information concerning the nature of the potential threat through the threat protection network. One embodiment of the invention includes at least one client computer connected to a network, a server that stores threat definition data and is connected to the network, an expert system in communication with the server. In addition, the client computer is configured to refer potential threats to the server, the server is configured to refer to the expert system any potential threat forwarded by a client computer that is not identified in the threat definition data and the expert system is configured to determine whether the potential threat is an actual threat by exposing at least one test computer to the potential threat and observing the behavior of the test computer.

A method for performing diagnostics or software maintenance on a vehicle comprises storing components of configuration files in a central processing system. An update of the configuration files is requested for the vehicle from a central electronic data processing system based on a user request. The requested update of components of configuration files are received from the central electronic data processing system based on a comparison of a record of the vehicle-installed configuration files and target configuration information on configuration files stored at the central electronic data processing system.

A user-configurable and/or self-configurable System on a Chip (SoC) device and corresponding remote programming method enabling the SoC to be reprogrammed multiple times from a remote chip file server. Once programmed with the desired SoC design, the device can be debugged remotely in real-time by one or more users. The device includes a helper microcontroller/programmer, and a Field Programmable Gate Array (FPGA) fabric which is divided into a plurality of programmable logic and clock driver domains that may be independently programmed by way of the helper microcontroller. Once programmed, the helper microcontroller can serve as a real-time monitor/data exchange sub-controller and/or may be used by the end application.

In an arrangement for testing multiple low-end computing devices simultaneously, different tests are executed simultaneously on different platforms using a single instance of a test harness to which multiple devices are connected. A platform-specific API is provided for independent components of the tests and platform-specific components are implemented for each test according to the respective platform-specific API. At run-time the test harness deploys each test together with a platform-specific execution agent, configured according to the components of the test. The agents execute the test suites, and return test results to the test harness.

A method and system for test automation is described. The method may include creating a test case on a client computer; generating expected testing results by manually executing the test case on a computer system; performing automated testing on the computer system using the test case to generate automated testing results; validating the test case by comparing the automated testing results with the expected testing results; marking the test case as automatable, if the automated testing results match the expected testing results; and storing the automatable test case for later execution.

The invention provides a system and method for remotely diagnosing and repairing a plurality of device platforms. A remote service technician utilizes a computing system having browsing software that communicates with a network of platform devices.

One embodiment of the present invention provides a system that optimizes synchronization between monitored signals in a computer system. During operation, the system receives a number of monitored signals. The system then forms a number of signal pairs by grouping each signal with every other signal. Next, the system optimizes synchronization between the signals by iteratively perturbing the timing of each signal in an attempt to increase the value of an objective function which reflects the overall synchronization between all the signals.

A system for problem resolution in network and systems management includes a database of trouble ticket data including information fields for checked components and affected components, an automated model builder system that processes the trouble ticket data to construct a causality model to represent causality information between system components identified in the checked component and affected component fields of the trouble ticket data, and an automated problem analysis system that receives information indicative of a problem event and determines a cause of the problem event using the causality model.