Automatic reply method and system based on intelligent network

Abstract

The invention provides automatic reply method and system based on an intelligent network. In the method, when a call from a calling terminal to a called terminal is received, reply way and reply content which correspond to the current state information of the called terminal are obtained according to the corresponding relationship among the state information of the called terminal which is storedin advance, the reply way and the reply content, and the obtained reply content is replied to the calling terminal by adopting the obtained reply way. A terminal user can be provided with automatic reply service with varied reply strategies according to the method and the system.

Description

technical field [0001] The present invention relates to the communication field, in particular to an intelligent network-based automatic reply method and system. Background technique [0002] In daily life, it is inconvenient or impossible for the user to answer the call under certain circumstances, such as attending a meeting, driving, taking a plane, not in the service area, turning off the phone, etc. At this time, the called user may reject the call or set the call forwarding Or, when the mobile terminal is not in the service area or is turned off, the network side equipment of the communication operator will automatically prompt "the user is not in the service area" or "the user has turned off the phone", and these prompts are all It is a fixed reminder set by the operator in advance, and it cannot inform the calling user of the specific reason why the called user cannot answer the call, which may cause misunderstandings and unnecessary losses. [0003] Diversified aut...

AI Technical Summary

Problems solved by technology

This method requires the modification of network-side equipment, which is costly, and there is a risk of affecting the stability of the existing network when new services are added.

More importantly, there are various types of communication networks such as PSTN, GSM, and CDMA that coexist at present, and the network switching equipment of the rapidly developing 3G network is different, so it is not feasible to transform the network switching equipment separately;

[0005] The second method is to set the user status as automatic reply through the intelligent network, and play the reply voice recorded by the user. The user status and reply content of this method are still relatively simple, and the reply strategy is relatively simple, which is difficult to meet the needs of people in actual use.

[0006] Aiming at the problem that the automatic reply scheme in the related technology has a large transformation of the network side equipment or the reply content is too simple, no effective solution has been proposed so far

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