Management system of broadband internet equipment

Abstract

The invention provides a management system of broadband internet equipment, wherein the management system comprises an equipment management protocol layer which is used for providing management interface services differing in protocol depending on different broadband internet equipment; an equipment monitoring module which is used for collecting model information of the various broadband internet equipment; a self-learning module which is used for automatically adapting the protocols of the equipment which is accessed depending on the model information of the broadband internet equipment; an equipment identifying adapting module which is used for automatically adapting functions of the accessed equipment, and configurating the management interface of the equipment which is accessed at the present time for an equipment management engine module; a script configurating module which is used for providing a script configuration parameter of the equipment information for the equipment management engine module; and the equipment management engine module which is used for providing the acquired information of the equipment to an application layer, diagnosing whether the equipment is abnormal, and configurating functions of various equipment depending on the script configuration parameter and providing an interface service. According to the management system, the fault self-servicing ability of the broadband customer is improved, and the complaint rate of the network operator due to the equipment problem is reduced.

Description

【Technical field】 [0001] The invention relates to the technical field of computer communication equipment, in particular to a management system of broadband Internet access equipment. 【Background technique】 [0002] With the development of the country's economy, the improvement of people's living standards and the vigorous development of Internet services, every household has used the Internet, and users can access the Internet by relying on basic broadband Internet access equipment, such as: ADSL Modem (modem), e8-c Moden (optical modem), broadband router, etc. In the past, when a broadband user had an Internet access failure, the customer service personnel had to call to instruct the broadband user to check whether the indicator light of the Internet access device was normal or restart the Internet access device and try again. Most broadband users are not familiar with Internet access equipment, and it is difficult to check and solve problems by themselves, and even requi...

AI Technical Summary

Problems solved by technology

This invention is not applicable to the diagnosis of broadband Internet access equipment

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