Electric power marketing integrated fee reminder platform system

Abstract

The invention relates to an integrated electric marketing charge-reminding platform system, in particular to a brand-new unmanned charge-reminding management system and a method for a power enterprise. The integrated electric marketing charge-reminding platform system comprises a standard charge-reminding terminal, a charge-reminding information server, a telecommunication charge-reminding standard server, a mobile charge-reminding standard server, a Unicom charge-reminding standard server, a voice charge-reminding standard server, a cable television charge-reminding standard server, an operator short message industrial gateway, a voice gateway, a short message terminal and a voice terminal. The integrated electric marketing charge-reminding platform system can achieve automatic electric charge reminding and overcome the shortcomings of manual charge reminding, is applied to various charge reminding channels, is timely and efficient in charge reminding, prevents the arrearage risk, improves customer satisfaction, provides different channels for subscribers, can enable users to timely know the domestic electricity utilization situation and avoids the uncertainty brought by manual charge reminder pasting. The electric charge reading, checking and collecting work efficiency is improved, the electric charge collecting risk is reduced for enterprises, the electric charge collecting work is comprehensively pushed, and innovation of grass-roots marketing management tools is achieved.

Description

technical field [0001] The invention relates to an integrated power marketing platform system for prompting fees, in particular to a brand-new management system and method for electric power enterprises without manual reminders. Background technique [0002] With the continuous advancement of the market-oriented reform of the electric power system, electric power companies use a large number of automation systems to strengthen management, reduce costs, and improve services. For example, self-service payment service terminals and remote automatic meter reading have been realized. [0003] In terms of electricity bill payment business, the traditional paper document reminder requires a lot of manpower and capital. Although the method of telephone reminder has been provided in recent years, the reminder process is still mostly manual operation, and the method of reminder is single. Due to the lack of system support, the establishment of new reminder channels lacks support. Th...

AI Technical Summary

Problems solved by technology

[0003] In terms of electricity bill payment business, traditional paper bill reminders require a lot of manpower and capital

Although the method of telephone reminder has been provided in recent years, the reminder process is still mostly manual operation, and the method of reminder is single. Due to the lack of system support, the establishment of new reminder channels lacks support

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