Order system and method based on voice identification technology

Abstract

The invention discloses an order system and an order method based on a voice identification technology. The order system comprises an intelligent terminal and a printer, wherein the intelligent terminal comprises a micro controller, a microphone, a voice identification unit, a display screen and a communication unit; the micro controller comprises a menu inputting module, a menu displaying module, an order module and a meal expense settlement module; the menu inputting module is used for inputting menu information; the menu displaying module displays a menu on the display screen of the intelligent terminal; the order module realizes voice ordering of a diner; the meal expense settlement module is used for settling the expense on a meal of the diner. According to the order system disclosed by the invention, an order process can be independently finished by the diner without the help of a waiter, and the order speed is high; remote printing or displaying of an order can be realized, and the working efficiency is improved; a chef can reject a dish if materials for the dish is insufficient and remotely feed back the rejection information to the diner to remind the diner of reselecting dishes, and the waiter does not need to tell the diner about the rejection; therefore, direct interaction between the diner and the chef is realized.

Description

technical field [0001] The invention relates to the field of intelligent catering services, in particular to a system and method for ordering food based on voice recognition technology. Background technique [0002] At present, the conventional ordering method used in the catering industry is: diners check the paper menu, select the dishes they want to order, tell the waiter, and the waiter will record the name of the dish ordered by the diner on the paper to form an order order, and then the waiter The paper order order is transferred to the kitchen, and the chef cooks according to the name of the dish recorded on the order order. [0003] This traditional way of ordering food has the following problems: (1) When ordering food, diners must have a waiter to provide one-to-one service. When there are many diners in the restaurant, it is often necessary to queue up to order food. Inefficient and a waste of valuable time for diners. (2) In order to clearly display the details...

AI Technical Summary

Problems solved by technology

[0003] This traditional way of ordering food has the following problems: (1) When ordering food, diners must have a waiter to provide one-to-one service. When there are many diners in the restaurant, it is often necessary to queue up to order food. Inefficient and waste diners valuable time

(2) In order to clearly display the details of the dishes, the menu usually needs to be very large, which is inconvenient for diners to look through and the user experience is poor

(3) During the ordering process, it is inevitable that the waiter will make mistakes when writing the names of the dishes. If they cannot be corrected in time, the wrong dishes will be served eventually, resulting in unnecessary waste

(4) All orders generated by diners need to be handed over to the kitchen by the waiter. When there are many diners, the workload of the waiter is heavy and the work efficiency is low

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