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Call information pushing method and system

A technology for calling information and call centers, applied in the field of communication, can solve the problems of increasing investment pressure on operators' networks and ineffective use of resources, and achieve the effect of alleviating network investment pressure

Active Publication Date: 2014-05-21
CHINA TELECOM CORP LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, in order to achieve network convergence, the existing network architecture needs to be adjusted, which increases the pressure on the network investment of operators, and at the same time cannot effectively utilize the resources of the existing network

Method used

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  • Call information pushing method and system
  • Call information pushing method and system
  • Call information pushing method and system

Examples

Experimental program
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Embodiment Construction

[0029] The present invention will be described more fully hereinafter with reference to the accompanying drawings, in which exemplary embodiments of the invention are illustrated.

[0030] figure 1 It is a schematic diagram of an embodiment of the method for pushing call information in the present invention. Such as figure 1 As shown, the steps of the method for pushing call information in this embodiment are as follows:

[0031] Step 101, the call access unit forwards the received first call information to the call center platform.

[0032] Step 102, the call center platform sends the first call information to the called terminal associated with the first call information.

[0033] Step 103, the call center platform sends the first call information to the value-added service platform.

[0034] Step 104, the value-added service platform invokes the value-added service associated with the first call information.

[0035] Step 105, the value-added service platform pushes th...

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PUM

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Abstract

The invention discloses a call information pushing method and system. According to the call information pushing method, a call access unit transmits received first call information to a call center platform, the call center platform transmits the first call information to a called terminal associated with the first call information and a value added service platform, and the value added service platform calls value added services associated with the first call information and pushes service information associated with the value added service to a client associated with the called terminal. By means of the call center platform and the value added service platform, intercommunication between a PSTN (public switched telephone network) and an IP (Internet protocol) network can be achieved, and further network convergence can be achieved. The call information pushing method can release the network investment pressure of operators, meanwhile, make effective use of existing network resources and maximize inheritance in an NGN (next-generation network).

Description

technical field [0001] The present invention relates to the communication field, in particular to a method and system for pushing call information. Background technique [0002] The intellectualization of the network based on IP (Internet Protocol, Internet Protocol) is the main topic of the development of the next generation network of the telecommunication network. The IP network realizes service opening and develops new service growth points, thereby realizing network convergence. [0003] However, in order to realize network convergence, the existing network architecture needs to be adjusted, which increases the network investment pressure of operators, and at the same time cannot effectively utilize the resources of the existing network. Contents of the invention [0004] The technical problem to be solved by the present invention is to provide a method and system for pushing call information. Through the use of the call center platform and value-added service platf...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M7/00H04L29/06
Inventor 彭晓春龚晟葛懿
Owner CHINA TELECOM CORP LTD
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