Call information push method and system
A call information and call center technology, applied in the field of communications, can solve the problems of increasing the pressure of operators' network investment and ineffective utilization of resources, and achieve the effect of alleviating the pressure of network investment.
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[0029] The present invention will be described more fully hereinafter with reference to the accompanying drawings, in which exemplary embodiments of the invention are illustrated.
[0030] figure 1 It is a schematic diagram of an embodiment of the method for pushing call information in the present invention. like figure 1 As shown, the steps of the method for pushing call information in this embodiment are as follows:
[0031] Step 101, the call access unit forwards the received first call information to the call center platform.
[0032] Step 102, the call center platform sends the first call information to the called terminal associated with the first call information.
[0033] Step 103, the call center platform sends the first call information to the value-added service platform.
[0034] Step 104, the value-added service platform invokes the value-added service associated with the first call information.
[0035] Step 105, the value-added service platform pushes the s...
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