Air conditioner and its troubleshooting method, device and system, and remote server

A fault handling method and remote server technology, applied in heating and ventilation control systems, heating and ventilation safety systems, space heating and ventilation, etc., can solve problems such as limited prompt information

Active Publication Date: 2019-10-29
GREE ELECTRIC APPLIANCES INC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The main purpose of the present invention is to provide an air conditioner and its fault handling method, device, system and remote server to solve the problem of limited prompt information output after the air conditioner fails

Method used

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  • Air conditioner and its troubleshooting method, device and system, and remote server
  • Air conditioner and its troubleshooting method, device and system, and remote server
  • Air conditioner and its troubleshooting method, device and system, and remote server

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Embodiment Construction

[0027] It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other. The present invention will be described in detail below with reference to the accompanying drawings and examples.

[0028] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is an embodiment of a part of the application, but not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0029] It should be noted that the terms "first" and "second" in ...

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Abstract

The invention discloses an air conditioner, a fault treatment method, device and system of the air conditioner and a remote server. The fault treatment method of the air conditioner comprises the steps of detecting whether faults exist in the air conditioner or not; if it is detected that the faults exist in the air conditioner, obtaining fault information of the air conditioner; according to the fault information of the air conditioner, obtaining character fault information corresponding to the fault information; and outputting the character fault information. Through the fault treatment method, the problem that output prompt information is limited after the air conditioner fails is solved.

Description

technical field [0001] The present invention relates to the field of air conditioners, in particular to an air conditioner and its fault handling method, device and system, and a remote server. Background technique [0002] The air conditioner sometimes breaks down during operation. When the existing air conditioner breaks down during operation, only the fault code will be displayed on the internal unit. For ordinary users, the meaning of these fault codes is not clear, so the fault cannot be eliminated. The method is to call the after-sales phone, feedback the fault code, and the after-sales personnel will arrange professionals to come to inspect and repair. In this process, the user can only wait, and cannot know what is wrong with the air conditioner at the first time, what causes the failure and how to eliminate the failure, resulting in a long after-sales maintenance cycle and poor user experience. [0003] Aiming at the problem of limited prompt information output whe...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): F24F11/38F24F11/58F24F11/52F24F11/64
CPCF24F11/30F24F11/43F24F11/62
Inventor 杜萍陈远远向麟昀祁红波齐奇
Owner GREE ELECTRIC APPLIANCES INC
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