Air conditioner troubleshooting method, device and system
A troubleshooting method and air-conditioning technology, applied in the field of control, can solve problems such as poor communication network signals, inability to troubleshoot in time, failure to troubleshoot central air-conditioning units, etc.
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Embodiment 1
[0080] see figure 1 , figure 1 It is a flow chart of an air conditioner fault handling method provided by an embodiment of the present invention. The air conditioner includes a display board, and the display board includes a controller and a display screen. The air conditioner fault handling method provided in Embodiment 1 of the present invention is applied to a mobile terminal including a camera, such as figure 1 As shown, the method includes:
[0081] Step S101, acquiring a two-dimensional code obtained by scanning the display screen through the camera;
[0082] Specifically, the two-dimensional code is generated by the controller after determining that the air-conditioning unit is malfunctioning, and includes identification information, operating data and fault data of the air-conditioning unit. Optionally, the identification information of the air-conditioning unit includes model ID (Identity, identification number), the communication protocol version of the air-condit...
Embodiment 2
[0095] see figure 2 , figure 2 It is a flow chart of another air conditioner fault handling method provided by the embodiment of the present invention. The air conditioner includes a display board, and the display board includes a controller and a display screen. The air conditioner fault handling method provided in Embodiment 2 of the present invention is applied to the controller, such as figure 2 As shown, the method includes:
[0096] Step S201, judging whether the air-conditioning unit fails;
[0097] Specifically, if yes, execute step S102, and if no, continue to execute step S201. Optionally, it is determined whether the air-conditioning unit is faulty according to whether the fault prompt sent by the controller of the air-conditioning unit is received. If the fault prompt is received, it is determined that the air-conditioning unit is faulty; otherwise, it is determined that the air-conditioning unit is not faulty.
[0098] Step S202, generating a two-dimensional ...
Embodiment 3
[0107] see image 3 , image 3 It is a flow chart of another air conditioner fault handling method provided by the embodiment of the present invention. The air conditioner includes a display board, and the display board includes a controller and a display screen. The air conditioner fault handling method provided in Embodiment 3 of the present invention is applied to a remote server, such as image 3 As shown, the method includes:
[0108] Step S301, receiving the QR code sent by the mobile terminal and obtained by scanning the display screen with the camera;
[0109] Specifically, the two-dimensional code is generated by the controller after determining that the air-conditioning unit is malfunctioning, and includes identification information, operating data and fault data of the air-conditioning unit.
[0110] Further, in order to ensure the security of the identification information, operating data and fault data of the air conditioning unit during transmission, optionall...
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