Customer service system based on parent-child experience

Abstract

The present invention discloses a customer service system based on parent-child experience. The system comprises the following steps: platform user registration, merchant resource integration, parent-child activity organization, and platform user consumption. The platform user consumption comprises an integrated parent-child experience platform, characteristic time-sharing consumption, multi-category parent-child experience, and part-time expert economy. According to the system disclosed by the present invention, by establishing a parent-child experience products online diversion and sales platform, the upgrading of the flow business is facilitated; through the characteristics and in-depth business of merchants with different types, a large number of customer service staff is used to tap the depth of demand of users, so that full-range master of the pain points of user demand on the C side can be realized; through unique product design, product improvement and service optimization of the B-side service provider can be realized; and a plurality of personalized and customized products are introduced to satisfy specific population, and especially for the platform users with different levels of demand, the all-round service is provided.

Description

technical field [0001] The invention relates to a customer service system, specifically a customer service system based on parent-child experience, and belongs to the field of business models. Background technique [0002] "Parent-child education" is a new type of education model that began to emerge in the United States, Japan, and Taiwan, China, at the end of the 20th century. [0003] Parent-child communication refers to the adjustment of parent-child relationship achieved through training and promotion, so as to better promote children's physical and mental health and harmonious development. [0004] Parent-child games are an interactive activity between parents and children in the family based on parent-child feelings, and it is an important form of communication between parents and children. If the parent-child game is carried out properly, it can enhance the relationship between the child and the parents, and it is a very good help for the child. [0005] "Parent-ch...

AI Technical Summary

Problems solved by technology

At present, there is no customer service system based on parent-child experience that includes a comprehensive parent-child experience platform, characteristic time-sharing consumption, and part-time talent economy