The invention relates to the field of
bank business
processing and provides a counter
information processing method and terminal and a business
handling system. The counter
information processing method includes the steps that business handling information to be confirmed by a
client is acquired and displayed; after the
client confirms the business handling information and signs, a signature track of the
client is encrypted; a signature picture, the encrypted signature track and the business handling information are synthesized into a client information
signature file; the client information
signature file is sent to a
bank teller side. It can be achieved that business application and
processing results are synchronously displayed to the client, the client is guided to participate in business
processing through voice and characters, the business handling result is confirmed through an electronic handwritten signature, the terminal is used for completing U shield
handover, transparency and electronization of the whole business handling process are achieved, therefore, the client
service experience is improved, the counter processing efficiency is improved, the product marketing effect is promoted, the
bank operating cost is reduced, operating
risk prevention and control are enhanced, counter hardware facilities are integrated, and
branch operating environments are beautified.