Text similarity determination method
A text similarity and determination method technology, applied in the field of text similarity determination, can solve the problem of low accuracy of speech recognition, achieve the effect of solving low accuracy and improving matching accuracy
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Embodiment 1
[0050] Such as figure 1 As shown, the text similarity determination method provided by the embodiment of the present invention includes:
[0051]S101, representing the name of the unit in the predetermined knowledge base in pinyin;
[0052] S102, receiving the text input by the user, extracting the unit name in the received text and expressing it in pinyin;
[0053] S103, matching the unit name in the text expressed in pinyin with each unit name in the knowledge base expressed in pinyin one by one, and calculating the similarity of the longest common subsequence based on pinyin;
[0054] S104, sort the knowledge in the knowledge base according to the obtained similarity of the longest common subsequence based on pinyin, and select a piece of knowledge from the knowledge base that is closest to the text input by the user, wherein each Articles of knowledge include: unit name.
[0055] In the text similarity determination method described in the embodiment of the present inve...
Embodiment 2
[0111] The text similarity determination method described in this embodiment is applied to the field of intelligent customer service. Specifically, based on the text similarity determination method described in this embodiment, a 114 query intelligent customer service dialogue system is developed, such as Figure 4 As shown, the system includes: a softswitch system, a speech recognition system, a speech synthesis system and an intelligent semantic dialogue engine; wherein,
[0112] (1) The softswitch system includes the following parts:
[0113] 1) Session Initiation Protocol voice gateway: according to the type of trunk access, a corresponding Session Initiation Protocol (Session Initiation Protocol, SIP) voice gateway device can be selected.
[0114] 2) Proxy server: The proxy server can be a general-purpose personal computer server (Personal Computer Server, PC Server), which is responsible for processing SIP signaling access, realizing call routing distribution and load sh...
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