10 results about "Softswitch" patented technology

A telecommunications switch-type platform positioned between a private-branch exchange and a data network dynamically hosts artificial-intelligence agents that interpret, transcribe, translate and transliterate live call traffic while the session is in progress. Machine-readable instructions stored in local memory instantiate, migrate and terminate the agents on demand across dedicated processing resources such as field-programmable gate arrays, application-specific integrated circuits or system-on-chip devices, thereby maintaining end-to-end latency below 250 milliseconds. An integrated call-audio recorder captures bidirectional media streams for secure archiving without interrupting service. The platform exposes a network interface that passes both signalling and media traffic, enabling seamless deployment inside call-centre or enterprise environments and compatibility with softswitch architectures conforming to class-4 Computational Interpretation of Communication using Artificial Intelligence standards. The same functional stack is deliverable as a computer-implemented method and as a non-transitory machine-readable medium storing the instructions executed by the processing resources.

The invention provides an interactive voice response processing method and device, equipment and a storage medium, and relates to the technical field of voice communication, and the method comprises the steps: obtaining IVR process configuration information related to an incoming call request under the condition that the incoming call request of a client is received through a telephone soft switch platform, iVR branch process configuration information in the IVR process configuration information comprises information of a plurality of nodes and execution conditions among the nodes; executing a starting node in the IVR process configuration information, and searching a to-be-executed node according to an execution condition between nodes in the IVR branch process configuration information related to the starting node; the to-be-executed node is executed, the next execution node of the to-be-executed node is searched according to the execution condition between the nodes in the IVR branch process configuration information related to the to-be-executed node and / or the key information of the client responding to the to-be-executed node, and the scheme of the invention can improve the IVR processing efficiency and improve the user experience.

The invention relates to a streaming voice service concurrent processing method based on soft switching, and the method comprises the steps: building and maintaining a global voice recognition channel with an ASR server, continuously forwarding a user voice stream to the ASR server during a whole session period, and receiving a recognition result; processing the recognition result by adopting a finite-state machine and a large language model to generate a response text for multiple rounds of dialogues; and concurrently executing TTS processing while the global speech recognition channel is continuously operated: segmenting a response text into a plurality of segments according to semantics to perform streaming speech synthesis, and immediately sending a pseudo response after receiving first speech data so as to trigger a soft switch system to pre-load a playing buffer area in advance. Through global reception and concurrent processing, smooth multi-round dialogues which can be interrupted at any time are realized, and the interaction delay is reduced from a second level to a millisecond level by using a text fragmentation and early media triggering technology, so that the user experience and the interaction efficiency of an intelligent call center are remarkably improved.

The invention discloses a simply-configured soft switch operation method and system, and relates to the technical field of artificial intelligence, and the method comprises the steps: storing the incidence relation between each line and a line supplier exclusive cooperation number, a tariff package exclusive identity card number and a number pool exclusive storage box number, determining a line supplier, a tariff package and a number pool corresponding to the line; responding to a service opening request of a customer, matching at least one line for the customer, obtaining a line supplier, a tariff package and a number pool corresponding to the line based on the associated information of the line, screening available numbers from the number pool, and distributing the available numbers to the customer, the problem that in the prior art, integrated configuration of lines, line function suppliers, charges and numbers in the soft switch service cannot be efficiently completed is solved.

The invention provides a data soft switching system and method based on tenant space and electronic equipment. The data soft switching system comprises the first tenant space deployed by a public data competent department, the second tenant space deployed by a data use department, a data soft switching transmission channel and a data resource trusted computing environment. Wherein the first tenant space, the second tenant space and the data soft switch transmission channel are deployed in the data resource trusted computing environment, and the data resource trusted computing environment provides a sandbox mechanism for running tasks; the first tenant space and the second tenant space are used for storing and calculating data resources; and during data sharing, the second tenant space reads the data resources of the first tenant space through the data soft switch transmission channel. According to the method, the problems of difficulty in sharing and using large-scale data among different departments and poor data security are solved.

The invention discloses a multi-service converged communication system and method based on soft switching, and relates to the technical field of communication. According to the system, by constructing a soft switch core network with a layered architecture, fused transmission and processing of multiple services such as voice, data, video and the Internet of Things are realized. The system comprises a service access layer, a soft switch core layer, a service support layer and an application service layer which work cooperatively through standardized interfaces, and the service expansibility and the resource utilization rate of the communication system are improved. Meanwhile, a multi-service priority scheduling algorithm and a dynamic bandwidth allocation method provided by the invention solve the QoS guarantee problem when multiple services are concurrently. Experimental data show that the transmission delay of the system in a multi-service fusion scene is reduced by 15%-20%, the bandwidth utilization rate is improved by more than 25%, and the system has remarkable technical advantages.

The invention relates to a mining soft switch and operator network intercommunication method and system, and belongs to the technical field of coal mine underground communication. According to the method, signaling and media stream forwarding between a mining soft switching system and a relay module is achieved through a relay server, the relay module is connected with a 4G-LTE module through a USB interface by adopting an ARM processor, operator telephone control and IP communication are achieved through a virtual serial port and a virtual network port respectively, and voice signal conversion is completed through analog audio direct connection. The system effectively solves the problems that a traditional E1 special line is complex in deployment and difficult to maintain, has the advantages of being flexible in deployment, high in compatibility, reliable in communication and the like, and remarkably improves the modernization level of a coal mine communication system.

The invention relates to a coal mine converged communication method and system based on VoIP, and belongs to the technical field of coal mine communication. In order to solve the problem of information isolated island caused by the fact that protocols of existing coal mine dispatching communication, wireless communication and emergency broadcasting systems are not compatible, services are mutually independent, unified dispatching cannot be achieved and video calls are not supported, an underground 10-gigabit Ethernet looped network and a WIFI wireless network are constructed; based on a FreeSWITCH soft switch server, unified registration management of equipment such as a broadcast terminal, an anti-explosion mobile phone and an SIP voice miner lamp is achieved, a standard SIP protocol, a WebRTC technology and a voice gateway are adopted to achieve wired and wireless terminal multi-protocol audio and video fusion intercommunication and video call functions, and emergency broadcast, timing broadcast and multi-system emergency linkage are provided. Information islands are thoroughly broken through, deep fusion of a coal mine communication system is realized, and the dispatching command efficiency, the call quality and the emergency rescue response capability are remarkably improved.

The application relates to a ward intelligent calling method and system based on dual-mode communication and multi-terminal linkage, which comprises the following steps: a system receives a patient terminal trigger signal and generates a structured calling request data packet. The real-time communication quality of an IP network is monitored, and a PSTN link is activated as a main channel when the quality is lower than a threshold. The data packet is sent to a calling soft switch through the main channel, a nurse scheduling database is queried, a target nurse terminal group list is obtained, a request is broadcast to the target group, and response state data is received. Based on the nursing level and the state data, a nurse response priority sequence is generated through a dynamic weight model. An audio and video connection is initiated to the first nurse in the sequence, and a two-way communication session is established. If the communication signal strength continuously falls below an interruption threshold or the nurse's moving speed exceeds a safety threshold during the session, the system automatically switches to the second nurse in the sequence. The application realizes high-reliable response of patient calling by dynamically selecting a transmission channel, intelligently allocating nurse resources and monitoring the session quality in real time.

The application belongs to the field of communication and provides a scheduling soft switching access device state sensing method and system, which comprises the following steps: an access device node completes identity authentication and becomes a legal node of a state sensing network; the system divides sensing groups, determines a core switching node, and obtains the public key and private key of the core switching node and the certificate thereof; a state sensing task is issued and distributed to each access device node according to the task identification information of the state sensing task; the access device node encrypts the sensing state according to the public key of the core switching node and uploads the sensing state to the core switching node for data validity and data volume verification; the task issuing module performs secondary encryption on the uploaded record after identity authentication of the core switching node, and obtains final uploaded data; and the core task issuing module performs twice decryption operation on the data ciphertext using the private key of the core task issuing module and the private key of the core switching node, and forms a new state sensing block.