57results about "Circuit fault indications" patented technology

Systems, devices, and techniques are disclosed for maintaining service availability. Files including code written using a Domain Specific Language (DSL) for network security may be received. A knowledge graph including connections between services may be generated from the code written using the DSL in the files. A service that will have an availability issue may be determined based on the connections between services in the knowledge graph. The service that will have the availability issue may be replicated. The replication of the service that will have the availability issue may occur before the service has the availability issue.

A system (108) and method (400) for detecting anomalies in a call flow of an internet protocol (IP) multimedia subsystem (IMS) network (218) is described The method (400) includes receiving (402), by a processing engine (208), at least one call detail record (CDR) associated with the call flow from a UE (104). The method (400) further includes inserting (404), by the processing engine (208), at least one clear code identifier in the at least one received CDR to generate at least one modified CDR. The at least one clear code identifier includes a plurality of data fields. The method (400) further includes analyzing (406), by the processing engine (208), the at least one modified CDR to identify at least one anomaly in the call flow of the IMS network (218).

A method for fault recovery in a communication system comprising an active node and a first standby node. The method includes the active node performing an action, wherein an information block is generated as a result of performing the action. The method also includes the active node transmitting to the first standby node an information update message comprising the information block or an action identifier identifying the action. The method further includes the first standby node sending to a second standby node an information update message comprising the information block or the action identifier.

The present invention provides a call processing method, apparatus, electronic device, and computer storage medium. A contact center includes multiple agent centers, each of which includes multiple primary and backup softswitch devices. Each primary softswitch device has a corresponding backup softswitch device. Operator equipment is connected to the primary softswitch device via a voice gateway in each agent center. In this solution, if any primary softswitch device fails, the customer's service does not need to be suspended. Instead, the backup softswitch device corresponding to the primary softswitch device can be directly determined to be functioning properly. If it is functioning properly, the incoming call information sent by the operator equipment via the voice gateway is connected to the backup softswitch device corresponding to the primary softswitch device so that the backup softswitch device can process the incoming call information. This method can improve the quality of the customer's current call service and prevent network capacity reduction.

The invention provides a coloring ring back tone call anomaly analysis method and device and a storage medium, and the method comprises the steps: obtaining a plurality of data source data, and processing the data source data to obtain a professional knowledge base; determining whether the coloring ring back tone call is detected to be abnormal or not; if it is determined that the coloring ring back tone call is abnormal, abnormal detailed information is collected and coded to obtain structured input and input vector features; generating enhanced cue words based on the structured input, the input vector features and the professional knowledge base; and based on the enhanced cue word, generating an anomaly analysis report through the large model. According to the method, the problems of knowledge lag and large model illusion occurring when a large model is manually used are solved, and the fault processing accuracy and efficiency are improved.

A method for rerouting communication in a unified communications network. The method comprises: receiving, at a disaster plan server, a mapping of an original telephony number to a substitute telephony number; storing, at the disaster plan server, the mapping between the original telephony number and the substitute telephone number as part of a disaster plan; receiving, at a disaster plan server, a request to activate the disaster plan; transmitting, from the disaster plan server to a routing server, a message to activate the disaster plan based on receiving the request to activate the disaster plan; revising, at the routing server, routing details to the original telephony number based on the disaster plan; and routing, at a session border controller, a call to the original telephony number to a new destination based on the revised routing details associated with the disaster plan.

To prevent data loss from occurring due to overflow of a data storage area during a retry operation.SOLUTION: An information processing device 100 calculates a possible communication standby time on the basis of the storage speed of measurement data of the device in a measurement data storage unit 121 and the storage capacity of the measurement data storage unit 121, switches to a predetermined acquisition mode on the basis of the elapsed communication standby time, and obtains the measurement data of the device under predetermined conditions on the basis of the acquisition mode.SELECTED DRAWING: Figure 1

The present application relates to an outbound call failure analysis method, apparatus, computer equipment, and storage medium, and relates to the field of artificial intelligence technology. The method comprises: inputting a time period to be predicted into a preset neural network model, predicting the outbound call failure rate within the time period and the number of outbound call failures corresponding to various fault types caused by faults in the outbound call system itself within the time period; when the outbound call failure rate is greater than a preset first threshold, obtaining a weighted number corresponding to each fault type based on the number of outbound call failures and the preset weighted values corresponding to each fault type; and determining the target fault type of the outbound call failure that occurred within the time period based on the number of outbound call failures and the weighted numbers. This method can accurately locate the fault type of the outbound call failure.

The invention discloses a line fault analysis method and system based on a 112 measuring table, and the method comprises the steps: obtaining roll-call test configuration data, carrying out the fault analysis of equipment according to the roll-call test configuration data, obtaining a first fault analysis result, obtaining a first time period parameter of routine test configuration, and obtaining a second time period parameter of routine test configuration; and performing fault analysis on the equipment according to the first time period parameter to obtain a second fault analysis result, obtaining a second time period parameter of dynamic test configuration, and performing fault analysis on the equipment according to the first time period parameter to obtain a third fault analysis result. Therefore, the user line can be tested, so that the fault reason can be accurately found out and repaired.

A method and apparatus, e.g., a headset, for notifying a user of a muted state of a primary microphone during a call when the user speaks with the primary microphone muted. The method includes performing a noise cancellation algorithm (ENC) on an output signal from the primary microphone and an output signal from an additional microphone capturing sounds around the user to suppress ambient noise at the user's location. Further, the output signal from the primary microphone with the primary microphone muted is processed based on a voice activity detection (VAD) algorithm with a processor system. The VAD algorithm is used to determine whether speech is present, and then it is determined whether additional conditions are met. Finally, a mute state notification is provided to the user only if speech is present and the additional conditions are determined to be met. The method is well suited for headsets, for example, where various noises at the mouth microphone may otherwise cause unintended and disturbing mute state notifications. Using the VAD algorithm, it is possible to ensure that notifications are triggered only by speech, and additional conditions can be used to eliminate or at least reduce intrusive notifications in a way that intelligently provides mute status notifications, for example based on speech activity of other participants on the call or based on speech around the user.

A method of determining the location of a disconnection on a digital subscriber line, in particular a VDSL line, where the line has a number of nodes or connection points along it. A statistical model is generated from a population of lines that maps the loop (line) lengths of each of those lines obtained by line test measurements (such as single ended line test traces—SELT traces) against the corresponding loop lengths obtained from inventory data. The model is then used to determine a predicted loop length by mapping a measured loop length (taken from line test measurements) onto an inventory loop length using the model. Knowledge of the node positions on the line is then used to give a probability a line disconnect occurring at a given node by mapping the predicted loop length onto the node positions.

The invention discloses a phone state recognition method and device, electronic equipment and a storage medium, and belongs to the technical field of phone recognition, and the method comprises the steps: obtaining a circuit feature value of a monitoring line in the current sampling period time; according to the circuit characteristic value, determining the telephone state of the telephone in the monitoring line in the current sampling period time; and determining the telephone state change trend of the telephone according to the telephone states of the telephone in the plurality of continuous sampling period times, thereby determining off-hook early warning information of the telephone. The telephone state change trend of the telephone is determined by detecting and analyzing the circuit characteristic value of the circuit, so that whether the telephone has an abnormal off-hook state of long-time off-hook or not can be quickly identified, an off-hook early warning prompt can be given in time, the situation that the telephone cannot call in is avoided, and the use experience of a user is effectively improved.

A method for failure recovery in a communication system comprising an active node and a first backup node. The method includes an active node performing an action, where a block of information is generated as a result of performing the action. The method further includes the active node transmitting an information update message including the information block or an action identifier identifying the action to the first backup node. The method further includes the first backup node sending an information update message including the information block or the action identifier to the second backup node.

A system (108) and method (400) for detecting anomalies in a call flow of an internet protocol (IP) multimedia subsystem (IMS) network (218) is described The method (400) includes receiving (402), by a processing engine (208), at least one call detail record (CDR) associated with the call flow from a UE (104). The method (400) further includes inserting (404), by the processing engine (208), at least one clear code identifier in the at least one received CDR to generate at least one modified CDR. The at least one clear code identifier includes a plurality of data fields. The method (400) further includes analyzing (406), by the processing engine (208), the at least one modified CDR to identify at least one anomaly in the call flow of the IMS network (218).

Disclosed is a system for telephones by providing an improved and streamlined user experience and enhanced fail over mechanisms. A decentralized system managed through a web site which allows for continued operation even when the primary systems fail includes a mechanism for restoring the primary systems automatically when they become available again. Phones connect to two PBX systems at the same time, one local and one at a remote location. The two PBX systems synchronize configuration data and media files between them. The website can also be used to manage any number of systems allowing any size organization to manage every phone system in their organization from a single interface.

A method for managing an unallocated telephone number in a communication network, the telephone number being previously allocated to a user of the communication network until a suspension date. The method is implemented by an item of equipment of the network and includes: obtaining information relating to a call set-up request received by the communication network to the telephone number during an observation period of time subsequent to the suspension date; updating, according to the information relating to the call set-up request, information relating to an activity level of the telephone number in the communication network, the information relating to an activity level being representative of a number of requests to set-up a call to the telephone number received by the network for the given observation period and storing in a data table the information relating to an activity level of the telephone number in association with the telephone number.

The present disclosure provides a system (110) and a method (400) for network tracing using a command line interface (CLI) (112). The system (110) is integrated with the CLI (112) to provide location information of the concerned subscriber to an external client, trace requests from the subscriber in an efficient manner. The CLI (112) enables network tracing and subscriber tracing, thereby increasing efficiency to determine a root cause of a request failure from the subscriber.

The present invention relates to the field of line status monitoring technology, specifically to a system and method for monitoring the intervention status of an analog voice line based on big data, wherein the system includes a voice transmission interference analysis module, wherein the voice transmission interference analysis module extracts display information of a status monitoring display terminal in real time, combines the fluctuation of interactive status information in display information corresponding to different times in historical data, and analyzes the risk relationship of timing communication fluctuations in the line radiation area of ​​the analog voice line caused by the influence of the transmission environment, as well as the risk fluctuation relationship of the use status of each connected device in the analog voice line. The present invention not only realizes real-time feedback on the transmission status monitoring results, but also takes into account that the analog voice transmission route may be affected by environmental interference or different timing changes, realizes dynamic screening of analog voice lines corresponding to different voice transmission times, and assists users in making data transmission decisions for analog voice lines.

A client device determines that a telephony outage is occurring. The client device connects to an on-premises telephony node using an encrypted password at the client device. The client device accesses a set of telephony services via the on-premises telephony node.

A system for monitoring phone numbers includes a computing device having at least one processor and memory associated with the processor. A telephone network supports a plurality of telephone numbers. For each of the phone numbers, the computing device is configured to detect call activity involving the phone number during a detection period having a preselected duration, determine an answer seizure ratio (ASR) for the phone number during the detection period from the call activity, determine a difference between the ASR during the detection period and an ASR from at least one previous detection period for the phone number, and determine whether the difference satisfies at least one preselected criterion. When the criterion is satisfied, the computing device instigates a procedure to investigate or repair the phone number.

A method and apparatus for displaying information regarding calls to a plurality of PSAPs is provided herein. During operation, an interface will display information as to whether a PSAP is receiving calls it normally would not be receiving, information as to whether or not a PSAP is not working correctly, and information on a status of any rerouted calls to a PSAP In an alternate embodiment of the present invention, a reason for a PSAP call re-route is also provided.

Embodiments include methods, systems, and computer program products for communication control. One such embodiment receives a telephone call from a plain old telephone service (POTS) device. The telephone call includes a telephone number corresponding to a destination device. Next, a ringing tone is provided to the POTS device and the telephone number is transmitted to a proxy agent. A message is received from the proxy agent. The message indicates that a telephonic connection has been established between the proxy agent and the destination device. Responsive to receiving the message from the proxy agent, a real-time communications connection between the POTS device and the destination device is created by providing answer signaling for the received telephone call to the POTS device.

The invention discloses a dynamic routing dial testing method and system for an intelligent dispatching telephone switching network, and relates to the technical field of power grid dispatching. The method comprises the following steps: constructing a telephone switching network routing dial test platform, and collecting site information, routing data and position information to construct a routing information base; and determining an abnormal route by executing the test path and comparing a test result with the route information base. And reordering the abnormal routes according to the importance of the routes, and carrying out repeated dialing test. And rechecking the retest data according to the set abnormal tolerance, marking the route exceeding the tolerance, and outputting an alarm signal to a display terminal and a mobile terminal to remind a worker to maintain in time. The method can improve the stability and reliability of the telephone switching network routing.

A method for rerouting communication in a unified communications network. The method comprises: receiving, at a disaster plan server, a mapping of an original telephony number to a substitute telephony number; storing, at the disaster plan server, the mapping between the original telephony number and the substitute telephone number as part of a disaster plan; receiving, at a disaster plan server, a request to activate the disaster plan; transmitting, from the disaster plan server to a routing server, a message to activate the disaster plan based on receiving the request to activate the disaster plan; revising, at the routing server, routing details to the original telephony number based on the disaster plan; and routing, at a session border controller, a call to the original telephony number to a new destination based on the revised routing details associated with the disaster plan.

A method of determining the location of a disconnection on a digital subscriber line, in particular a VDSL line, where the line has a number of nodes or connection points along it. A statistical model is generated from a population of lines that maps the loop (line) lengths of each of those lines obtained by line test measurements (such as single ended line test traces - SELT traces) against the corresponding loop lengths obtained from inventory data. The model is then used to determine a predicted loop length by mapping a measured loop length (taken from line test measurements) onto an inventory loop length using the model. Knowledge of the node positions on the line is then used to give a probability a line disconnect occurring at a given node by mapping the predicted loop length onto the node positions.

A session border controller (SBC) that is separate from a telephony server associated with a destination telephony address receives an initiation request for a telephone call from an originating telephony device to the destination telephony address. The SBC attempts to connect the originating telephony device to the telephony server. Upon failing to connect the originating telephony device to the telephony server, the SBC connects the originating telephony device to a backup address associated with a distribution group. The SBC causes connection of the telephony device to a device of the distribution group via the backup address.

Disclosed is a system for telephones by providing an improved and streamlined user experience and enhanced fail over mechanisms. A decentralized system managed through a web site which allows for continued operation even when the primary systems fail includes a mechanism for restoring the primary systems automatically when they become available again. Phones connect to two PBX systems at the same time, one local and one at a remote location. The two PBX systems synchronize configuration data and media files between them. The website can also be used to manage any number of systems allowing any size organization to manage every phone system in their organization from a single interface.